Blog

Thoughts and updates from the team building the future of developer collaboration

Support tickets flowing from Zendesk into Modem's organized product feedback workspace

Modem now connects to Zendesk

Modem now ingests Zendesk ticket conversations in real time, so the agent can connect support requests to topics, customers, product work, and follow-up.

Build Notion-powered workflows on Modem

The Modem agent can now create pages, update databases, and save its work directly to your Notion workspace. Your agent's output has a home.

Instant Workflows with Automation Templates

Pre-built automations you can install in a few clicks. They stay up to date as we improve them.

Introducing Agent Skills

Skills let you teach the Modem Agent how your team handles specific workflows, so it follows your processes consistently across chats and automations.

Modem now connects to Intercom

Modem now ingests your Intercom conversations in real time, so the agent can search support threads, cross-reference them with your topics, and even reply or tag conversations on your behalf.

Modem now talks to PostHog

Modem now connects directly to PostHog, so you can ask questions about your product analytics, feature flags, and experiments right from Slack or the Modem agent.

Introducing Event Automations

Event Automations let Modem run the same agent you use in chat whenever product and GitHub events fire, so your team can react in real time.

Modem raises $4.4M to build the auto-triage PM for the agentic coding era

Modem has raised $4.4M in funding led by Accel, with participation by Inovia Capital, to build the auto-triage Product Manager for the agentic coding era.

Ben Vinegar

•3 min read

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