Client experience tips

In EP 002 we talked about going above and beyond for your clients by educating your clients on how they can take your amazing design and start really putting it to great use for themselves so

It's not enough to book clients, you need to keep them! How do you do that? You create a better client experience. Read our post to learn how!

How you can create a VIP client experience for your clients and why it’s so important. Entrepreneurship tips, running an online business, female entrepreneurs, solopreneurs, tips for business owners

You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??) , landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable) , making the ones

How to provide a GREAT client experience - and keeping it memorable.

Swoon-worthy design with a friction-free process.

Take a look inside my proven client onboarding process and the key components for onboarding a client as a service provider regardless of your industry that keeps you protected, keeps your client delighted, and keeps the back-and-forth email exchange to a minimum. Uh, yes, please!

One of the very first processes that I put into place in my business was a client onboarding process. Here's a look at the process I follow for each new client

My husband has a motto he likes to live by, one that I think most people would find fairly depressing. He says, “The key to happiness is low expectations.” Kind of a bummer, right? It’s not exactly a phrase you’d want cross-stitched on a pillow. But still, even though it’s a pretty dismal saying, I […]

How do you communicate with clients? If you don’t have a specific process in place, it’s time to think of it as a strategy for your business. By making sure you’re honest, authentic, and organized, you can ensure better client relationships throughout projects and beyond. Visit the HoneyBook | Rising Tide blog for eight strategies you can start incorporating into your communication strategy to develop the best possible client experience!

Are you left wondering how to keep your clients coming back for more? Here are 5 ways to obtain additional business from current clients.

Your client experience begins as soon someone has that initial first impression of you. It is how you make potential and booked clients feel.

As a service-based entrepreneur, a lot of your time goes to your clients. Whether that be finding new clients, securing them, or doing work for them, you probably put at least 50% of your business energy into your clients.I'm guessing you know just how important client experience is - and I'm not just talking about finding and securing new clients. You can't fall off once you get the client, but instead, you have to show them an amazing experience the entire time.Why? 1. Because they are…

Today’s episode is all about retainers. We are covering what they are, the benefits, a few ways to offer them to a client and what exactly goes into them. // Get Back To Design Podcast -- #designbusiness #webdesign #podcast #designpodcast #retainerservices

Use FakeClients to practice logo design, web design, and icon design! Generate fake client briefs to practice logo design or get feedback on your designs using FakeClients Feedback

What is a client journey? Well…it’s the process that a client will experience while engaging with a business. A well managed client journey is essential because it works as a great tool to identify major pain points from the client’s perspective, and allows business owners to grow and take corrective measures when needed. Here are 4 helpful tips to getting started: 🗺️ Map out your client’s journey 👑 Remember the client is king 💯 Measure your success rate 🛠️ Use tangible solutions

Find out how to create processes that facilitate effective client communication, the key to creating a positive working relationship.

Learn how to attract your ideal clients using the law of attraction. Make sure that you're attracting the people you really want to your business.

Discover the 4 stages of the customer journey: from initial contact to purchase and retention. And, uncover why it's vital for your business and how to utilize it effectively.