We're here to assist you.

Need some more information on a product? Interested in becoming an authorized reseller of Neptune™ Outdoor TVs and accessories? There are a number of ways to contact the right person to handle your inquiry.

Contact Information

You can reach our customer care team through several options:

Live Chat: Start a conversation using the chat icon in the bottom right corner

AI-Supported Chat: Get instant assistance with our AI chat, or request to speak with a human agent if needed

Phone: Call us at 630.375.5100 or 800.865.2112

Email: Reach us at info@neptuneTV.com

Help Center: Submit a request through our Technical Support Form

Hours of Operation: Monday - Friday, 7 AM - 6 PM CST