Conditions d’utilisation

Welcome to New City Vapes! These Terms of Service ("Terms") govern your use of our website and services. Please read these Terms carefully before accessing or using our website. By using our website, you agree to comply with these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website.

1. Age Requirement:

1.1. You must be at least 19 years old to use our website and services. By accessing our website, you confirm that you are of legal age to purchase vaping products in your jurisdiction.

2. Account Registration:

2.1. To place an order on our website, you may need to create an account. You are responsible for providing accurate and up-to-date information during the registration process.

2.2. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree not to share your account information with others.

2.3. You are solely responsible for any activity that occurs under your account. If you suspect unauthorized use of your account, please notify us immediately.

3. Product Information:

3.1. We strive to provide accurate product descriptions and images on our website. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or up-to-date.

3.2. The information provided on our website is for general informational purposes only and should not be considered medical or professional advice. Always consult a qualified healthcare provider before using any vaping product.

4. Orders and Payments:

4.1. By placing an order, you agree to pay the specified price for the products, including any applicable taxes and shipping fees.

4.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4.3. Payment processing is handled by trusted third-party payment gateways. We do not store payment card information on our servers.

4.4. All sales are final for e-liquids due to safety and hygiene reasons.

5. Shipping and Delivery:

5.1. We strive to process and ship orders promptly. However, delivery times may vary depending on your location and shipping method.

5.2. Once the order is shipped, we are not responsible for any delays or issues caused by the shipping carrier.

5.3. You are responsible for providing accurate and complete shipping information. If a package is returned to us due to incorrect address information, we may charge a re-shipping fee.

6. Returns and Refunds:

6.1. Our Return Policy governs the process and eligibility criteria for returns and refunds. Please refer to our Return Policy for more information.

7. Prohibited Use:

7.1. You agree not to use our website for any unlawful or unauthorized purpose, including but not limited to:

• Violating any applicable laws, regulations, or third-party rights.
• Interfering with the website's functionality or disrupting our services.
• Uploading or transmitting viruses, malware, or harmful content.
• Engaging in any fraudulent activity or unauthorized access to our systems.

8. Intellectual Property:

8.1. All content on our website, including but not limited to text, images, logos, and trademarks, is the property of New City Vapes or its licensors and is protected by copyright and other intellectual property laws.

8.2. You may not reproduce, modify, distribute, or use any content from our website without our prior written consent.

9. Disclaimer of Warranties:

9.1. Our website and services are provided "as is" without any warranties or representations, express or implied. We do not guarantee the accuracy, reliability, or availability of our website or content.

9.2. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and freedom from computer viruses or other harmful components.

10. Limitation of Liability:

10.1. New City Vapes and its affiliates, directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services.

10.2. In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the extent permitted by applicable law.

11. Indemnification:

11.1. You agree to indemnify and hold New City Vapes and its affiliates, directors, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including attorney fees) arising out of your use of our website or violation of these Terms.

12. Modifications to the Terms:

12.1. New City Vapes reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting on our website. It is your responsibility to review these Terms periodically.

13. Termination:

13.1. New City Vapes may terminate your access to our website or services at any time and for any reason without prior notice.

14. Governing Law and Jurisdiction:

14.1. These Terms shall be governed by and construed in accordance with the laws of Ontario/Canada. Any legal disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario/Canada.

Thank you for using New City Vapes! If you have any questions or concerns about these Terms, please contact us at:

New City Vapes: info@newcityvapes.com