ServiceNow News
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When working in the Security Incident Response (SIR) Workspace, users who create a new Shift Handover record may encounter a situation where clicking the declarative action button "Change to In Pro...
[Known Issue & Fix] Shift Handover State Not Changing from Draft to In Progress
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Knowledge26のKeynoteで、ServiceNow CEOのBill McDermottは華やかな新機能発表ではなく、AIガバナンスの危機から話を切り出した。9秒でデータベースを消去するAIエージェント、82%の企業で発見された未承認AI、そしてシャドーAIの蔓延。2025年に120億ドル超を投じた7件の大型買収と、ライセンス体系の全面刷新は、すべてこの現実への回答だった。日本の...
【Knowledge26レポート】#2 - Keynoteレポート — ServiceNow AI戦略の背景と行く先
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Want to become a ServiceNow MVP? Start by sharing the problems you already solve. This article shows how your daily work, repeat questions, and public answers can build real community value and gr...
How to Become a ServiceNow MVP by Sharing What You Know
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The Question
A community member asked:
> _"When we use the Create Connection step towards Oracle DB in the Extension Section, it is creating a relationship type of Applicative To...
Can Discovery's Create Connection Step Use DEPENDS ON Instead of Applicative Flow?
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Bob Seiner has spent decades in data governance, and in this episode he joins Juan and Tim to unpacks his new framework, Data Catalyst Cubed, which multiplies data governance by change management a...
Video
Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner
Bob Seiner has spent decades in data governance, and in this episode he joins Juan and Tim to unpacks his new framework, Data Catalyst Cubed, which multiplies data governance by change management a...
Video
Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner
Takeaway episode with Bob Seiner where he unpacks his new framework, Data Catalyst Cubed: multiplies data governance by change management and data fluency. Miss any one of them, and you get zero.&n...
Video
TAKEAWAY - Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner
Bob Seiner has spent decades in data governance, and in this episode he joins Juan and Tim to unpacks his new framework, Data Catalyst Cubed, which multiplies data governance by change management a...
Podcast
Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner
Takeaway episode with Bob Seiner where he unpacks his new framework, Data Catalyst Cubed: multiplies data governance by change management and data fluency. Miss any one of them, and you get zero.&n...
Podcast
TAKEAWAY - Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner
In the federal mission, “customer” takes on many faces — citizens, mission partners and even other agencies. Yet today’s customer experience (CX) and service delivery models often operate in silos,...
Video
Federal Tech Talk- ServiceNow CRM: Customer Experience and Service Delivery
Configure the component instance so that users can embed the them onto their website to access component-related data in real-time. servicenow webembeddables customerservice csm For more informatio...
Video
Configure the ServiceNow component instance
https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fd4qXXPvYaqc%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dd4qXXPvYaq...
Stop Hardcoding Business Logic - Use Decision Tables instead
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If 3D voxel scenes (that you can style), flying focus animations, or new CSS syntaxes sound like your kinda thing, then this issue of What’s !important is definitely for you.
Also featuring Polypa...
What’s !important #11: 3D Voxel Scenes, Flying Focus, CSS Syntaxes, and More
css-tricks.com
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Overview : Handling Edition Mismatches, Discovery Gaps & Downgrade Rights
This article walks through a real-world compliance configuration for Articulate 360 in ServiceNow SAM Pro. I...
Achieving License Compliance for Articulate 360
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In the high-stakes economy of today, the cost of a friction-heavy interface is no longer just “lost clicks”, but potentially millions in wasted engineering spend and lost business value. As a veter...
Ten Data-Backed Truths Of User Experience ROI
smashingmagazine.com
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Over 10 hours a week. That's what teams across delivery, presales, and operations quietly lose to slide-building — formatting status reports, aligning brand colors, chasing data that's already sitt...
Export to PowerPoint in ServiceNow: from platform feature to branded reports in one click
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Hello SNUG Members!
[Register today](https://rsvp.servicenow.com/SVBASNUG) for our in-person San Francisco & Bay Area SNUG and Pre-SNUG workshop on Wednesday, June 10th.&nb...
Register Today! SF & Bay Area SNUG Meeting 6.10
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Hello SNUG Members!
[Register today](https://rsvp.servicenow.com/SVBASNUG) for our in-person San Francisco & Bay Area SNUG and Pre-SNUG workshop on Wednesday, June 10th.&nb...
Register Today! SF & Bay Area SNUG Meeting 6.10
www.servicenow.com
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JumpStart: CSA Pathway was built for professionals who want structured learning, real expert guidance, and a genuine learning community — just delivered in a way that fits around work and li...
ServiceNow Jumpstart: Cohort 3 open for — learn, get supported, and sit your CSA exam
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JumpStart: CSA Pathway was built for professionals who want structured learning, real expert guidance, and a genuine learning community — just delivered in a way that fits around work and li...
ServiceNow Jumpstart: Cohort 3 open — learn, get supported, and sit your CSA exam at half price
www.servicenow.com
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