The ServiceNow
AI Toolkit.

NowAIKit is the most comprehensive, production-ready AI toolkit for ServiceNow. Just install NowAIKit, connect your instance, and your AI — Claude, ChatGPT, Gemini, Cursor, and more — can query, create, update, and automate anything in ServiceNow using 400+ tools. No API knowledge required.

NowAIKit works with all major AI clients: Claude Desktop, ChatGPT, Gemini, Cursor, VS Code (via Cline), GitHub Copilot, Windsurf, Continue.dev, JetBrains, Amazon Q, Zed, and more. It also works with all major AI providers — Anthropic (Claude Opus 4.6, Sonnet 4.6, Haiku 4.5), OpenAI (GPT-5.4, o3, o4-mini), Google (Gemini 3.1 Pro & Flash), Groq, and OpenRouter. If your AI supports it, NowAIKit works with it.

Yes. NowAIKit is read-only by default (Tier 0). Write operations, CMDB modifications, scripting, and agentic capabilities each require explicit opt-in flags you must set. Your production instance cannot be accidentally modified without deliberate configuration. Credentials are stored locally and never transmitted to third parties. As a best practice, we always suggest starting with a non-production instance to validate your configuration before moving to production.

Not for read operations. Tier 0 (read) works with any ServiceNow user account. Write and admin operations require the appropriate ServiceNow roles for those actions — the same roles you'd need to perform those operations manually through the UI.

Yes. Multi-instance support is a core feature. You can connect to unlimited ServiceNow instances and switch between development, staging, production, and multiple customer tenants within a single AI session. Perfect for developers and MSPs managing multiple environments.

Yes! The free tier includes all 400+ tools, all 31+ ServiceNow modules, unlimited multi-instance support, 14 role-based packages, and Basic & OAuth authentication. No credit card required, free forever. The Pro tier adds the desktop app, HTTP API server, web dashboard with AI chat, and priority support. Enterprise adds SSO/OIDC, audit logging with SIEM integration, org policy governance, and on-prem hosting.

Free gives you the full app with all 400+ tools, all 31+ ServiceNow modules, unlimited multi-instance support, 14 role-based packages, Basic & OAuth authentication, and all AI client support — perfect for individual developers. Pro ($9.99/user/month) adds the desktop app (macOS, Windows, Linux), HTTP API server, web dashboard with AI chat across 5+ providers (Anthropic, OpenAI, Google, Groq, OpenRouter), and priority support. Enterprise (custom pricing) adds SSO/OIDC management (Okta, Azure AD, Ping), audit logging with SIEM integration, org-wide policy governance, on-premises hosting, per-user execution contexts, and dedicated support with onboarding.

Yes. Pro billed annually is $7.99/user/month ($95.88/user/year), saving 20% compared to monthly billing. Enterprise pricing is custom — contact us for volume discounts.

NowAIKit supports ServiceNow's n-2 release policy. The current GA release is Zurich (March 2026), with backwards compatibility for Yokohama (n-1) and Xanadu (n-2). We are also compatible with the upcoming Australia release (Q2 2026). All 400+ tools use the standard Table API, Aggregate API, and Import Set API — available across all supported versions. Now Assist integration requires Zurich or later. We validate and test compatibility with every ServiceNow release cycle.

fluent_query brings GlideQuery-style queries to AI — structured filters, aggregations, grouping, and sorting without writing scripts. batch_request bundles up to 50 API calls into a single HTTP request for dramatically faster bulk operations. execute_script runs server-side JavaScript directly on your instance (requires explicit opt-in). These three tools unlock advanced use cases that go far beyond basic table reads.

NowAIKit v3.0 includes 26 built-in AI capabilities across five categories: Scan & Monitor (health, security, tech debt, upgrade readiness, CMDB, automation), Review & Audit (code, ACLs, scripts, flows), Build & Generate (Business Rules, Client Scripts, test plans, apps, flows, portals, UIB, catalog items, REST APIs), Operations (triage, deploy, risk), and Documentation (app docs, release notes, runbooks, script docs). Run them via MCP prompts or directly from your terminal: npx nowaikit run scan-health --provider anthropic.

Direct Mode lets you run any of the 26 capabilities from your terminal without needing an MCP client like Claude Desktop or Cursor. Bring your own API key (BYOK) for Anthropic (Claude Opus 4.6, Sonnet 4.6), OpenAI (GPT-5.4), or Ollama (local models like Llama 3.3). Just run npx nowaikit run <capability> --provider anthropic. NowAIKit handles data gathering from ServiceNow and sends it to your chosen LLM for analysis.

Run npx nowaikit setup and follow the guided wizard. It walks you through: connecting your ServiceNow instance, choosing an authentication method (Basic or OAuth), setting permissions (read-only by default, with opt-in write, scripting, CMDB, and ATF), selecting a role-based tool package, previewing power tools and capabilities, and automatically installing into your AI client (Claude, Cursor, VS Code, etc.). The entire setup takes under 2 minutes.

NowAIKit uses five permission tiers, all disabled by default except read: Tier 0 (Read) — query tables, read records (default). Tier 1 (Write) — create, update, delete records (requires WRITE_ENABLED=true). Tier 2 (CMDB Write) — create/update CIs and relationships (requires CMDB_WRITE_ENABLED=true). Tier 3 (Scripting) — execute Background Scripts and server-side JS (requires SCRIPTING_ENABLED=true). Tier 4 (ATF) — run Automated Test Framework suites (requires ATF_ENABLED=true). Each tier is enforced server-side before any request reaches your instance.

NowAIKit is a family of four products: NowAIKit (MCP server + 26 capabilities) — the core 400+ tool engine that connects any AI to ServiceNow. NowAIKit Builder (VS Code extension) — 10 Copilot Chat agents, two-way script sync, 63 ServiceNow snippets. NowAIKit Utils (Chrome extension) — AI assistant, code templates, node switcher, multi-instance quick links inside ServiceNow. All products are free and work independently or together.

Direct Mode supports three providers out of the box: Anthropic (Claude Opus 4.6, Sonnet 4.6, Haiku 4.5), OpenAI (GPT-5.4, GPT-5.3), and Ollama (any local model — Llama 3.3, Gemma 3, Qwen, DeepSeek, etc.). You can also point to any OpenAI-compatible endpoint using the --base-url flag, which means it works with Groq, Together, OpenRouter, and self-hosted inference servers.