See or dispute what was reported about you
If a screening company or employer used information we furnished in a decision about you, you can see exactly what it was and tell us if anything is wrong.
I have an access code
The notice or report copy from the screening company includes an access code. Use it with your last name and date of birth to see every item we reported, dispute any of them, and follow each dispute until it is resolved.
I don’t have a code
Request a copy of your file or tell us something is wrong. We confirm your identity by email first — nothing about you is shared until that is done.
Request your file or dispute information
What happens after you request your file or dispute
We confirm it is you
With an access code, your last name and date of birth confirm it. Without one, we reply by email with how to verify your identity. We never ask for your Social Security number.
We investigate
For a dispute, we check the information with the official registry or court that holds it. If we cannot confirm it in time, it is removed.
Within 30 days
We complete a dispute within 30 days of receiving it and tell you the result. If information is corrected or removed, every company we furnished it to is told.
Your rights under the Fair Credit Reporting Act
The Fair Credit Reporting Act gives you the right to see the information a consumer reporting company holds about you and to dispute information you believe is inaccurate or incomplete. Read the Summary of Consumer Rights published by the Consumer Financial Protection Bureau.
We do not make hiring, housing or other eligibility decisions. Questions about a decision should also go to the company or employer that told you about it.
Prefer email? Write to support@offendersearch.app with your name and whether you want your file or want to dispute something.
What your Offendersearch report shows
Open your report with the access code from the screening company’s notice, your last name and your date of birth.
- The date of the order and the name of the screening company that placed it.
- The company that the report was prepared for, and the purpose given for it.
- Every sex offender registry or criminal record we furnished in that order, described in plain language.
- Nothing is held back from that order, and nothing from any other order is shown.
Each viewing session lasts 30 minutes. Repeated wrong attempts lock the code temporarily, which protects your report from someone guessing it.
How to dispute a sex offender or criminal record on your report
- Step 1
Pick the item
Choose “Dispute this item” next to each record you believe is wrong. You can dispute one item or several.
- Step 2
Say what is wrong
Not me, inaccurate, incomplete, outdated, or something else.
- Step 3
Add your statement
Explain in your own words, and include anything that helps, such as a case number or court document.
- Step 4
Track it
The status tracker shows the due date, the outcome and what changed.
No access code? Use the form above and choose “Dispute information”.
What each dispute status means
| Status | What it means |
|---|---|
| Received | We have your dispute and the 30-day period has started. |
| Investigating | We are checking the record with the official registry or court that holds it. |
| Verified | The source confirmed the record as reported. |
| Modified | The record was corrected. Companies that received it are told. |
| Deleted | The record was removed from your file and will not be reported again. |
| Unable to verify | We could not confirm it in time, so it is treated as deleted. |
If the official registry or court record itself is wrong
A dispute corrects what we report about you. The official record belongs to the agency that publishes it: the state sex offender registry, the court clerk or the corrections department. If the error is in the official record, ask that agency to correct it as well, so it does not reappear elsewhere.
Our correction channel is open to everyone, whether or not a screening company was involved, and there is no charge.
Questions about a hiring or housing decision
Offendersearch does not decide whether you get a job, an apartment or anything else. The company that told you about the decision made it, and under the FCRA it must give you notice before taking adverse action based on a report. Read how that works in the adverse action process, and see how to dispute a background check.
Consumer report and dispute FAQ
Where do I find my access code?
On the notice or copy of the report the screening company gave you. If you cannot find it, use the form above without one.
Will you ask for my Social Security number?
No. With a code we use your last name and date of birth. Without one, we confirm your identity by email.
Is there a charge to see my file or dispute it?
No.
How long does a dispute take?
We complete it within 30 days of receiving it, extended by up to 15 days only if you send new information during that time.
Who is told if a record is corrected?
Every company we furnished that record to.
Can I see my report if I was never screened?
The report shows what was furnished in an FCRA order. If you want to know whether a public registry record exists about you, the form above lets you request your file.