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Welcome to the Nursing Home Ombudsman Agency of Bluegrass (NHOA)

Our mission is to demand the highest quality of care for long-term care residents through empowermentsupporteducation, and advocacy.

What Ombudsmen Do

  • Protect the rights of long-term care residents 
  • Identify, investigate, and resolve residents’ concerns 
  • Empower residents to make informed choices 
  • Work to enact laws protecting older and disabled Kentuckians
  • Visit residents as often as possible 

In Kentucky, ombudsmen advocate for individuals in various care settings, including:

Nursing
Homes

Personal Care
Homes

Assisted Living Communities

Family Care
Homes

Helpful Publications

File a Complaint

Find a Facility

Transfer & Discharge Notices

Email transfer and discharge notices to the Office of the Long-Term Care Ombudsman at [email protected]. Click here for information.