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Journal

Practical notes from building real websites, tools and automations. What worked, what didn’t, and what we’d do differently.

Your Next Website Visitor Might Not Be a Person cover image

Your Next Website Visitor Might Not Be a Person

More and more of the web is being read by AI agents acting on someone’s behalf, not by people. They don’t browse like we do, and most sites aren’t built for them yet. Here’s why agent-readiness matters and what we do about it.

AgentsWebOpinion
How I Automated an Entire Customer Lifecycle with AI cover image

How I Automated an Entire Customer Lifecycle with AI

A deep dive into Flo-bot, how I connected 9 different services to automate everything from first enquiry to shipping confirmation, and what I learned along the way.

AIAutomationCase Study
Building an AI Assistant That Actually Knows Your Business cover image

Building an AI Assistant That Actually Knows Your Business

Generic chatbots are useless because they do not know your business. The useful version is an assistant connected to your notes, systems, calendar, inbox, and workflows.

AIAgentsTutorial
Why Small Teams Are the Perfect Fit for AI Automation cover image

Why Small Teams Are the Perfect Fit for AI Automation

Big companies have IT departments. Small teams have spreadsheets, inboxes, and good intentions. That is exactly why practical AI automation can make such a difference.

AIAutomationSmall Business