Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Certain types of goods are exempt from being returned:

Built-to-order mini pontoon boats
Built-to-order small pontoon boats
Built-to-order docks
To complete your return, we require a receipt or proof of purchase.

 

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please remember, since we won’t accept a return on any built-to-order item, no refunds are available on built-to-order items, including deposits.

On stock items, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit, minus a 20% restocking fee, will automatically be applied to your credit card or original method of payment.