Legal

Privacy Policy

Last updated: August 7, 2026

1. Introduction

PWAI ("we", "our", or "us") operates PWAI - Intelligent Power for Data Centers (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly (name, email, account credentials, company, payment information) and usage data (IP address, device information, pages visited).

3. How We Use Your Information

We use the information to provide and improve our Service, process transactions, send support messages, and ensure security.

4. Data Security

We protect your data with encryption in transit (TLS), hashed passwords, role-based access controls, rate limiting, and audit logging. See our Security page for details on the controls implemented in the product.

5. Data Retention

We retain personal information as long as necessary to provide the Service. Operational data such as readings and audit logs are retained according to the retention period of your plan, after which they are automatically cleaned up.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, object to its processing, or request a copy of it. Contact us at the address below and we will respond to your request.

7. Contact Us

Questions? Contact us at [email protected]