How can a business get recommended by ChatGPT?
AI engines recommend businesses whose strengths they can read and verify on pages they trust: the business's own site, directories, marketplaces, review platforms. Reachd shows which pages each engine actually reads in the category, traces winning recommendations to the exact sentences that earn them, and turns them into insights page by page, each with its effect on the visibility score stated up front. The next AI answers then confirm whether each change worked.
Does ChatGPT actually recommend local businesses?
Yes. When someone asks ChatGPT "best dentist near me" or "Italian restaurant with outdoor seating in Austin," the response typically names 2-3 specific businesses with explanations of why each one is a good fit. The same applies to Google AI, Perplexity, Claude, and Grok. Reachd tracks all five platforms.
Why does ChatGPT recommend competitors and not my business?
Usually because their pages state the deciding facts and get cited, and the difference is specific. Reachd traces every competitor recommendation to its source page and quotes the exact sentence that earned it, so the answer stops being a mystery and becomes a to-do item with an address.
Is Reachd a ChatGPT marketing platform for businesses?
In plain terms, yes. ChatGPT marketing for a business means earning a recommendation when customers ask an AI engine for one. Reachd works on that ChatGPT business visibility directly, finding the queries where AI sends customers to competitors and closing the gaps that keep the business out of the answer.
How is Reachd different from SEO tools like Semrush or Ahrefs?
SEO tools optimize for Google search rankings. Reachd is the AI customer acquisition platform: it optimizes for AI recommendations, which work differently. AI doesn't rank websites by keywords. It recommends businesses based on verifiable facts found across multiple independent sources. A business can rank #1 on Google and still be absent from ChatGPT's recommendations.
How is Reachd different from AI visibility tools?
Reachd is the AI customer acquisition platform. Every day it measures visibility across ChatGPT, Google AI, Perplexity, Claude and Grok. It traces every lost answer to the page and sentence that won it for a competitor. Every insight names the exact page or platform to change and states what closing the gap is worth in visibility points, a level of detail no other tool in the category offers. An insight counts as done only when the next AI answers prove it. AI visibility monitoring, prompt tracking and share of voice come built in on every plan.
What is generative engine optimization (GEO)?
Generative engine optimization, or GEO, is the practice of getting a business recommended inside AI answers rather than ranked in Google's search results. It spans the AI engines customers now ask for advice: ChatGPT, Google AI, Perplexity, Claude, and Grok. Reachd is the AI customer acquisition platform for AI search: it tracks those answers, finds why AI recommends competitors, and produces the content that improves a business's standing in them.
Is GEO the same as AI SEO, answer engine optimization, or LLM SEO?
These are different names for the same shift. Answer engine optimization (AEO), LLM SEO, AI search optimization, and GEO all describe getting a business surfaced and recommended when an AI engine answers a customer's question. Reachd focuses on the outcome behind every label, getting recommended in the AI answers customers act on.
Is a marketing team or technical knowledge needed?
No. Starter is designed for business owners with no marketing background. Every action item names the exact page or profile to change and what it has to say, in plain language. Handle it directly or forward it to a web person. If a task would take more than a couple of hours, Reachd flags it and suggests a simpler approach.
How fast do AI recommendations change after publishing new content?
AI platforms re-index content regularly. In the Italian Cabinet case study, ChatGPT and Perplexity named the business within 48 hours of the first changes. Six weeks in, AI recommended the business more often than any of its established competitors, and four months after the work stopped it was still ahead. Reachd tracks progress automatically.
What AI platforms does Reachd track?
Reachd tracks ChatGPT, Google AI (including AI Overviews and Gemini), Perplexity, Claude, and Grok. Starter covers the two customers use most, ChatGPT and Google AI; Pro and above track all five. Each platform leans on different sources and AI citations, so a business can be highly visible on one and completely absent on another.
What is the difference between the Starter and Pro plans?
Starter runs entirely on autopilot: Reachd picks the queries, detects location and language, and runs the analysis every weekday on ChatGPT and Google AI. Pro adds manual controls, custom queries, multiple locations and languages, and extends the analysis to Perplexity, Claude and Grok. Insight emails work the same on both plans. Each business gets its strongest new insight by email, up to one a day during the first week and up to three a week after that, and nothing is sent when there is nothing new. Most single-location business owners start with Starter. Marketing managers and multi-location businesses prefer Pro for the added control.
How much does Reachd cost?
Starter is $99 per month per business ($79/mo when billed annually). Pro is $299 per month per business ($239/mo annually). Expert is $499 per month per business ($399/mo annually) and adds the support of our AI search expert on top of the platform. The first analysis is free on every plan. Cancel anytime with no long-term contracts.
What does the Expert plan include?
Everything in Pro, plus our experienced AI search expert guiding the business through the improvements. Every month they go through the data together and pick the priorities, and they stay reachable in between whenever something looks wrong. After each change goes live they watch how visibility moves, come back with the next step, and report on what shifted. The changes on the site and the placements on external platforms are made by the client's own team, on their schedule, so nothing goes live without their approval.