Agent catalogue

Catches contract deviations, rebate errors, and supplier overcharges on every invoice — then works the dispute until the credit note lands.

• Validates invoices against contract terms and framework agreements
• Opens and works disputes until credit notes are received
• Escalates aged disputes to the responsible owner

• +30–50 ptsContract overcharge recovery rate

Handles supplier price change requests and negotiates outcomes within defined procurement authority.

• Monitors the procurement inbox for supplier requests
• Assesses whether the proposed change is justified
• Negotiates with suppliers within its delegated mandate

• 1–3%Cost defended

Runs supplier reduction campaigns when commodity prices fall below threshold.

• Monitors commodity price movements
• Maps price drops to affected suppliers
• Drafts and sends reduction request emails

• 0.5–2%Cost saved

Monitors open POs for expected deliveries, chases suppliers in advance, and escalates late shipments — so nothing arrives untracked or overdue.

• Monitors open PO lines for upcoming and overdue deliveries
• Chases suppliers for shipment status before the due date
• Escalates late or at-risk deliveries to the responsible owner

• +10–20 ptsOn-time delivery rate

Handles company purchase requests end to end through Teams or Email.

• Collects purchase request details
• Checks contracts and buying history
• Applies spend policy thresholds

• +40–60 ptsPO touchless rate

Chases supplier confirmations, validates them against contracts, and resolves proposed changes before they disrupt downstream plans.

• Chases suppliers for overdue order confirmations
• Validates incoming confirmations against contract terms
• Resolves supplier-proposed changes with downstream impact analysis

• +25–40 ptsConfirmation touchless rate

Filters MRP-planned orders and purchase requisitions into actionable POs — consolidating lines, timing releases, and escalating what needs a buyer's judgment.

• Filters MRP planned orders to find what's actionable now
• Consolidates lines into efficient purchase orders
• Times PO releases against supplier lead times

• +30–50 ptsPlanned-to-PO conversion rate

Collects, validates, and updates supplier data for compliance and procurement records.

• Contacts suppliers to request structured data
• Validates incoming supplier responses
• Flags smelters and stale emissions data

• Tender win rateRevenue

Captures incoming invoices, runs three-way match against POs and goods receipts, and queues clean invoices for payment.

• Captures and registers incoming supplier invoices
• Runs three-way match on every invoice line
• Reconciles supplier statements against the AP ledger

• +60–80 ptsInvoice touchless rate

Detects and corrects master data gaps across ERP, logistics, and manufacturing records.

• Compares ERP records against authoritative sources
• Applies corrections where the right value is clear
• Routes uncertain cases to the responsible team

• −20 to −35%MRP exception resolution time

Monitors open production orders and resolves scheduling exceptions as they arise.

• Monitors open orders for exceptions
• Identifies resolution options from live data
• Applies fixes where the path is clear

• −30 to −50%MRP exception resolution time

Monitors delivery risk and updates customers, covering dispatch, invoicing, and ERP closure.

• Monitors committed delivery dates
• Coordinates dispatch and closes the order
• Maintains customs classification per destination market

• +1–3 ptsOTIF
• +60–75 ptsOrder touchless rate

Handles quoting, credit checks, and order confirmation from inquiry to committed delivery date.

• Generates quotes from customer inquiries
• Checks credit before orders are accepted
• Converts accepted quotes to sales orders

• +2–5 ptsOTIF
• +50–70 ptsOrder touchless rate

Books, tracks, and plans freight while keeping ERP records and emissions data current.

• Books shipments with carriers
• Monitors shipment status through transit
• Calculates per-shipment carbon footprint

• +30–50 ptsShipment automation rate

Catches freight billing errors and carrier rate violations — then works the dispute until the credit note lands.

• Verifies freight charges against carrier rate cards
• Opens and works disputes until credit notes are received
• Escalates aged disputes to the responsible owner

• +30–50 ptsFreight overcharge recovery rate

Estimates freight cost and load requirements before shipment booking.

• Parse freight quote requests
• Enrich shipment inputs from source systems
• Calculate load requirements

• DecreaseFreight quote turnaround time
• DecreaseManual quote handling time
• IncreaseFirst-pass quote completeness
• IncreaseFreight estimate accuracy