Refund policy

All goods are thoroughly checked prior to shipping. Any item still found damaged or faulty can always be returned or exchanged by contacting our customer care at +92-304-1114789

RTW Creation is only liable to exchange or return items within 7 days from the date of delivery. Items claimed for exchange or return after 7 days are not acceptable.

In the event of a package being returned, it is the responsibility of the customer to have it returned undamaged. In case of damage, the product will be shipped back to the customer.

All refunds shall be made via bank transfer and only for the product value, not for any shipping charges incurred. Also, the shipping cost of the returns shall be borne by the customer.

In the event of a product being exchanged, the exchanged order will also incur delivery charges of Rs.200.