Supplemental Notice for California Residents

  1. Who and what this notice applies to. This Supplemental Notice supplements the information in our Privacy Policy, and except as provided herein, applies solely to California residents. It applies to personal information we collect on or through the Site or Service and through other means (such as information collected offline, in person, and over video calls). It does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants. It also does not apply to personal information we process as a service provider. Any capitalized terms used but not defined in this Supplemental Notice have the meanings set forth in our Privacy Policy.

  2. What the CCPA requires us to tell you. If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and disclose your “personal information” and “sensitive personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

  3. What’s included in our Privacy Policy. Throughout our Privacy Policy, we describe the specific pieces of personal information and sensitive personal information we collect, the sources of that information, and how we disclose it.

  4. Categories of personal information we collect. Under the CCPA, we are also required to provide you with the "categories" of personal information we collect and disclose. Those categories of personal information are as set forth in the table below. We collect and disclose those categories of personal information for the purposes described in our Privacy Policy, including for the business or commercial purposes (as those terms are defined in applicable law) set forth in the table below.

Categories of Personal InformationBusiness or Commercial Purposes
Identifiers (such as name, address, email address, phone number, other account information, and cookies)
  • Operate and provide our Site or Service
  • Audit interactions on our Site or Service
  • Prevent fraud
  • Enhance security
  • Detect bugs and errors
  • Analyze use of, or improve, the Site or Service
  • Customize displayed content
  • Comply with laws; defend our legal rights
  • Other uses that advance our commercial or economic interests
  • Other uses about which we notify you
Commercial information (such as transaction data)
Financial data (such as credit card information)
Internet or other network or device activity (such as IP address or service usage)
Geolocation information (general location)
Inference data about you
Sensory information (such as audio recordings if you chat with our sales team)
Professional or employment related data
Other information that identifies or can be reasonably associated with you
Sensitive personal information (account log-in, financial data, and password or other credentials allowing access to your account)
  1. Our sources of personal information. We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the Site or Service; (3) affiliates; (4) third parties such as Google, Github, and Azure Devops (when you log in using one of those accounts); (5) social media and other content platforms; (6) public databases; (7) business and channel partners; and (8) service providers.

  2. Aggregation and de-identification. We may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device.

  3. Our information disclosure practices. We describe our information disclosure practices in our Privacy Policy. We may disclose certain categories of personal information with third parties (as defined by the CCPA) for the business purposes described above. For example, we may disclose identifiers and professional or employment related data with our partners who provide referral, sale, resale, or similar go-to-market services. If you, your administrator, or other Service users choose to install or enable third-party apps, add-ons, or other platforms, we may also disclose identifiers and any content you choose to connect with those apps.

  4. Do not sell or share. We do not sell or share (as such terms are defined in the CCPA) your personal information to third parties.

  5. Your rights under California law. If you are a California resident, you may have certain rights. California law may permit you to request that we:

    • Provide you the categories of personal information we have collected or disclosed about you; the categories of sources of such information; the business or commercial purpose for collecting, “selling,” or “sharing” your personal information; the categories of third parties to whom we disclose or “sell,” or with whom we “share,” personal information; and the categories of personal information we “sell.”
    • Provide access to and/or a copy of certain information we hold about you.
    • Delete certain information we have about you.
    • Correct inaccurate personal information that we maintain about you.

    You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Site or Service to you. If you ask us to delete it, you may no longer be able to access or use the Site or Service.

  6. Information collected on behalf of our customers. In instances where we process personal information on behalf of our customer, rights requests should be directed to the relevant customer. Any request sent directly to us that pertains to information collected on behalf of a customer will be forwarded on to that customer.

  7. How to exercise your rights. If you would like to exercise any of these rights, you can submit a request at sentry.io/contact/gdpr/. You will be required to verify your identity before we fulfill your request. To do so, you will need to provide information to match with our existing records to verify your identity depending on the nature of the request and the sensitivity of the information sought (e.g., provide your email address). You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.

  8. Sensitive personal information. The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA.

  9. Financial Incentive. We occasionally run giveaways, sweepstakes, and contests where participants may provide personal information in return for a chance to win certain prizes. You can opt into the giveaway, sweepstakes, or contest by taking the requested action. Your participation is completely voluntary, and you have a right to withdraw from these incentives at any time. If you decide you don’t want to participate in these financial incentives, you can refrain from taking the requested actions.

    The specific reward or incentive offered, if any, is made available to you when you take the action specified in the particular giveaway, sweepstakes, or contest. The monetary value of the reward or incentive is a reasonable approximation of the monetary value of the information you provide us. We have arrived at this estimate based on consideration of multiple factors, including the following: (1) revenue we generate in developing insights on our Customers; (2) expenses we incur in operating the giveaway, sweepstakes, or contest; and (3) our reasonable assessment of revenue we may generate as a result of the referrals provided to us by our Customers.

  10. Data retention. Please see the “Data retention” section of our Privacy Policy for information about our data retention practices.

Last updated: July 25, 2023
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