Privacy Policy

This privacy notice for SOSW (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at www.sosw.app;
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@sosw.app.

Summary of key points

This summary provides key points from our privacy notice, but you can find more detail on any of these topics by using the table of contents below to find the section you are looking for.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process it for other purposes with your consent — and only when we have a valid legal reason to do so.

In what situations and with which parties do we share information?

We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights?

Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights?

The easiest way is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of contents

1. 01What information do we collect?
2. 02How do we process your information?
3. 03When and with whom do we share your information?
4. 04How do we handle your social logins?
5. 05How long do we keep your information?
6. 06How do we keep your information safe?
7. 07What are your privacy rights?
8. 08Do we make updates to this notice?
9. 09How can you contact us about this notice?
10. 10How can you review, update, or delete your data?

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. It may include:

• names
• phone numbers
• email addresses
• job titles

Sensitive information. We do not process sensitive information.

Social media login data. We may provide you with the option to register with us using your existing social media account details. If you choose to register this way, we will collect the information described in the section “How do we handle your social logins?” below.

Information automatically collected

In short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and record in log files. This may include your IP address, device information, browser type, settings, and information about your activity in the Services (such as date/time stamps, pages and files viewed, searches, and other actions), as well as device event information such as system activity and error reports.

Device data. We collect data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

Location data. We collect location data such as information about your device’s location. How much we collect depends on the type and settings of the device you use. We collect only geolocation data based on your public IP address.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from sources such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles and URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account, we receive personal information about you such as your name, email address, and gender. Any personal information we collect from your social media account depends on that account’s privacy settings.

2. How do we process your information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process it for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To respond to user inquiries and offer support. To resolve any potential issues you might have with a requested service.
• To request feedback. To contact you about your use of our Services when necessary.
• To send marketing and promotional communications in accordance with your preferences. You can opt out at any time — see “What are your privacy rights?” below.
• To evaluate and improve our Services, products, marketing, and your experience, including identifying usage trends and determining the effectiveness of our promotional campaigns.
• To determine the effectiveness of our marketing and promotional campaigns, so we can provide content most relevant to you.

3. When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit tools.google.com/dlpage/gaoptout. For more on the privacy practices of Google, see the Google Privacy & Terms page.

4. How do we handle your social logins?

In short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider.

The profile information we receive may vary depending on the provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public.

We will use the information we receive only for the purposes described in this privacy notice or otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.

5. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because it has been stored in backup archives), then we will securely store it and isolate it from any further processing until deletion is possible.

6. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. What are your privacy rights?

In short: You may review, change, or terminate your account at any time.

Withdrawing your consent. If we are relying on your consent to process your personal information, which may be express and/or implied depending on the applicable law, you have the right to withdraw that consent at any time by contacting us using the details provided in the section “How can you contact us about this notice?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect processing conducted in reliance on lawful grounds other than consent.

Opting out of marketing and promotional communications. You can unsubscribe at any time by replying “STOP” or “UNSUBSCRIBE” to the SMS messages we send, or by contacting us using the details below. You will then be removed from the marketing lists.

However, we may still communicate with you — for example, to send service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

If you have questions or comments about your privacy rights, you may email us at info@sosw.app.

8. Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed of how we are protecting your information.

9. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at info@sosw.app or contact us by post at:

10. How can you review, update, or delete the data we collect from you?

If you want to review, update, or delete your data, you may email us at info@sosw.app or contact us by post at: