Search Results for "avaya"

The AutoBridge enables Home Agent solution for Avaya contact center. The tool monitors a pool of Avaya extensions in the contact center, it bridges Avaya and Asterisk extensions together whenever any of the Avaya extension has incoming or outgoing call. This enables home agent who is stayed at home can operate his/her CRM application via a VPN connection and speaks to his/her customer using an Internet SIP phone.

BCMSLight is a BCMS report with visual notification software for Avaya contact center. The software integrated with a USB lighting device and showing the call queue status by turning on the lighting device and change the color to YELLOW or RED when a warning threshold or critical threshold is reached respectively.

...The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes.

The CloudCDR tool inherits all functions from AvayaCDR, it also has some specific features for cloud based CDR applications. For example, a cloud based CDR accounting software hosted on the internet, it accepts CDR data from different customers around the globe. Once the data for a customer is imported to the accounting software, the software can provide personalized functions and features for that particular customer.

Free .NET 4.5 consumer of AVREMO.CMS.API.LimitedEdition AVREMO.CMS.API is able to Show AVAYA CMS reports as HTML, JSON and XML Render. It includes also a wrapper : .NET Client API (AVREMO.CMS.Contracts.dll) enabling fast development in .NET 4.5 consumer applications. AVREMO.CMS.API.FullEdition download page: https://sourceforge.net/projects/avayacmsapiserver/

Free version of AVREMO.CMS.API exposing REST Services. With this software you can browse for all CMS reports. Design a report with AVAYA CMS Supervisor designer, application automatically expose data as XML or JSON. You can also browse reports with your preferred browser (desktop or mobile) and execute CMS operations like modify dictionaries, modify agent skills, modify VDN/Vector associations and more. Application package include : - A responsive WEB server interface (compatible with mobile browsers) to browse reports, perform CMS Operations and Agent Skill modification from any device having a browser...

Free call accounting systems for Avaya PBX

Web overview and report generator for Avaya Logs exported from the ECL module.

MYCDR is a web user interface software that collect a Call Detail Records. It uses for data collection on Avaya DEFINITY/S8x00 System or Avaya IP Office.