Relationship Intelligence Application
Agent Status Notification Light for Avaya
The bcmsSVR can access real time and historical reports from Avaya CM
The tool captures ECHI data, then imports the data database and Splunk
Monitor trunk and hunt group and sends notification emails
This tool uses Avaya TSAPI library and acts as a call routing server
Simple CRM (PL)
Small utility to enable trace on demand for Siebel CRM.