Open Source CRM Software

phpList delivers Open Source email marketing, including analytics, list segmentation, content personalisaton and bounce processing. Extensive technical features and a secure and stable codebase are the result of over 17 years of continuous development. Used in 95 countries, available in 20+ languages, and used to send 25 billion email campaigns last year. Deploy it with your own SMTP server, or get a free hosted account at http://phplist.com.

This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.

Are you looking for a system to boost your sales? Do you want to improve your relationships with customers? Do you want to contribute to the fastest growing open source project on GitHub? You can use YetiForce completely free of charge. With YetiForce’s help you will manage 12 business processes in your company, no matter the size. The vast number of features available for free helped us win the first place in Capterra’s “Most Affordable CRM Software” ranking. YetiForce’s open source code was released under a very flexible and liberal license, which gathers a large and active community around the project. You too can contribute to it no matter if you are a professional programmer or software development is just your hobby. Download YetiForce for free and find out why you should become one of more than 250 000 people who already use it. Testing versions: GitStable: https://gitstable.yetiforce.com/ GitDeveloper: https://gitdeveloper.yetiforce.com/

vtenext, holistic CRM is not for you if you are looking for: - a classic CRM separated by departments, a copy of the closed source CRM but open source - a solution that permit to you to avoid to pay any kind of support for the CRM of your company - a second choice CRM, cause you have not enough budget for the closed source. So please, save time and save energy. Don’t DOWLOAD VTE If you are looking for: - a new age of CRM applications - a solution that has the right balance between performance and user licenses - an holistic application that manage all the customer processes, including the internal customers Please go on and have fun. For any support feel free to contact us and to have more information regarding the installation procedure visit: http://usermanual.vtenext.com/books/installation-requirements/page/installation-requirements-vtenext-1812

Simple, web-based address & phone book, contact manager, organizer. Groups, addresses, e-Mails, phone numbers & birthdays. vCards, LDIF, Excel, iPhone, Gmail & Google-Maps supported. PHP / MySQL based.

This is an archive for old versions of OpenEMM. You will find the latest version of OpenEMM here: https://wiki.openemm.org OpenEMM is a browser-based enterprise application for email automation like info and marketing newsletters, transaction mails or multi-stage email campaigns. OpenEMM offers tons of features for professional users, among them: a great user interface, template-based HTML mailings, automatic bounce management, mail opening and link tracking, lots of graphical realtime statistics, a content management system, self-defined and behaviour-based target groups, a multi-queue mail backend for maximum sending performance, a time-driven automated data import and export feature, an extensive set of webservices, a plugin interface to easily extend the core functionality, a scripting feature to enhance the functionality of OpenEMM with triggerable customized actions and an audit-proof user activity log.

openCRX moved to https://github.com/opencrx

Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes.

"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/

SaltOS is a Business Management solution 100% Cloud Computing. It integrates features like CRM (Customer Relation Management) and ERP (Enterprise Resource Planning). Moreover is it licensed as 100% free software GPL-3.0.

IGSuite is a web-based Integrated Groupware Suite oriented to be a CRM solution. In the Suite you can find: IGWebMail, IGCalendar, IGContacts, IGArchive, IGWiki, IGTodo, IGChat, Projects, IGFax an HylaFax client, IGFileManager, IGMsg and many other.

Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.

asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.

Next generation web-based, multi-tenant, distributed, mulit-lingual, inbound, outbound Video enabled VoIP & VVoIP call/ contact center solution for Asterisk with Built-in phone, IVR, CRM, Predictive dialer, ACD, Chat, Mail, Fax, Video and other features.

Multi channel marketing automation for small to medium enterprises. Core functionality includes contact and list management, program designer, event driven campaigns, marketing surveys, click through tracking, optin, optout, campaign templates & wizards.

It´s a complete All-in-one suite of Asterisk PBX, Asterisk Managment Portal (AMP), Flash Operator Panel, Asterisk Recording Interface, Sugar CRM and Integrated WebMeetMe GUI.

A new free, GUI-based, user-friendly, fast, robust, multi-platform, Java bulk mailer program for sending mass e-mails one by one.

CalLite è il software per Call Center più versatile e veloce sul mercato. Ti permette di azzerare le perdite di tempo degli utenti (operatori, agenti, supervisori, coordinatori, ecc. ecc.) per massimizzare i guadagni. Il software dispone delle funzionalità: PowerDialer, ProgressiveDialer, PredictiveDialer ed AutoDialer. Ovunque siano (da casa o in ufficio), i tuoi operatori potranno lavorare con una semplice connessione internet. Tu potrai, da ogni dispositivo fisso o mobile, amministrare e controllare l’attività del tuo Call Center.

Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.

CentraView - Browser based Enterprise Java (J2EE) Contact Management, Groupware, Collaboration, CRM, SFA, Project Management software. Run locally or as a hosted service. Built on Apache Tomcat, JBoss, MySQL, Linux (Fedora, RedHat and others) & Windows

CentraView - european version is a (temporary) fork of the CentraView project, with patches and additions to make it comfortable for european users. The current development version is not fully compatible to the original Centraview application.

Conflux is a data collection and management suite, designed to aid the user in performing searches and managing the search results in a manner which may be useful for a team or workgroup. Searches, search results and manually-entered URLs may be bundled

System for market research for improved customer lifecycle management. Boosts acquisition, relationships, and collaboration through role-based access, scheduling, and task management

A multilingual customer relationship management (CRM) system for media organizations that features powerful modules for sales automation, customer service, incoming and outgoing email, template-based HTML newsletters, and a WYSIWYG editor.

DataSync Suite is an open source platform for integrating tools like Zimbra, SugarCRM, and Drupal. The tool is focused on a single sign-on, application data integration, and fast, flexible deployment.