Best Concierge Software in the USA

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.

Hotefy customers have reported a increase in the quantity and average rating of reviews provided by their customers. Hotefy on-demand service reduces staff requirements in service areas, and can allow you to consolidate kitchens and outlets. Increase per customer average revenue by 30%. Some customer demographics by over 1000%. Reduce staff required to patrol service areas of the hotel. Hotefy allows your customers to order from anywhere without waiting for a server. Consolidate outlets into fewer or single basic menu serviced by a single kitchen. With a customer feedback system build in, you will start to get direct feedback from your customers. Customization is a quintessential part of Hotefy. Use prebuilt pages to start in minutes or create new pages and styles to suit your brand. Fair subscription based pricing, no commissions on orders or room upgrades! Our plans are priced according to your occupancy, based open outlets with unlimited rooms included.

An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.

FCS1 brings together the best technical know-how of FCS’ hospitality solutions in ONE app – redesigned to meet the hotel’s ever-changing needs, and with modern-day style. With 19 modules and counting, FCS1 covers the spectrum of your operations – from cleaning and service delivery to complaints and overall operations. Create a management solution that is unique to your hotel’s needs with FCS1. No obligation access period. Experience the everything FCS1 has to offer. Securely access the different modules with just ONE username and password. Automatically escalate cases to ensure that tasks are handled in a timely manner. Access FCS1 anytime and from any device with an internet connection. Super fast, hassle-free deployment. No more complicated installations. Oversee up to 10 properties from a single account. Easily view pending jobs by clicking on the respective pins on the map.

Enable lean hotel staff to do the most impactful work in the most efficient way. ALICE is an all-in-one platform that streamlines operations and communication, boosts productivity, and increases guest satisfaction. All teams and tasks connected, tracked, understood, and optimized...in one place. Increase productivity with smart and efficient task distribution and management. Gain visibility and transparency into all operations to make the best decisions for your hotel. Get actionable data to hold individuals and specific hotel departments accountable. The hotel operations management platform that allows you to improve communication, task management, and guest satisfaction in one solution.

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Bigsib is an Artificial Intelligence chatbot designed to facilitate continuous customer support for rental hosts. Its advanced artificial intelligence and natural language processing capabilities incorporate the host's support content and property specifics to provide tailored and accurate responses to guest inquiries. The platform serves to streamline communication, foster personalized interactions, and includes functionalities such as manual response approval, response scheduling, and automated follow-ups for enhanced efficiency in host-guest interactions.

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

Visitor experience and attraction management technology that helps your business grow. Helping leisure businesses unlock new revenue, reduce costs and modernize customer experience. Cloudline is a hassle-free, customizable digital guest and site management solution that enhances visitor experience and offers efficient, tailored support. Streamline and automate operations, analyze customer data and boost your business performance.