Best Call Tracking Software in the Middle East
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Compare the Top Call Tracking Software in the Middle East as of November 2025
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What is Call Tracking Software in the Middle East?
Call tracking software enables businesses to monitor, record, and analyze incoming and outgoing phone calls to understand marketing effectiveness and improve customer interactions. It assigns unique tracking numbers to different campaigns or channels, allowing attribution of calls to specific marketing efforts. The software often provides features like call recording, call analytics, keyword tracking, and real-time dashboards to optimize sales and support performance. Integration with CRM and advertising platforms helps unify customer data and streamline workflows. Call tracking software is essential for marketers and sales teams seeking to measure ROI and enhance customer experience. Compare and read user reviews of the best Call Tracking software in the Middle East currently available using the table below. This list is updated regularly.
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1
Phonexa
Phonexa
Phonexa's Call Logic offers real-time call tracking, analytics, and pay-per-call management. Phonexa helps you understand every inbound interaction, attribute performance, and optimize campaigns with precision. With call recording, keyword tracking, and detailed caller insights, marketers can identify which sources and ads drive the highest-quality calls. Intelligent call routing, AI Call Agents, and smart IVR flows connect callers to the right buyers or agents, enhancing conversion rates and customer satisfaction. Advanced reporting and integrations with CRMs and analytics tools provide a comprehensive view of call performance and pay-per-call campaign ROI.Starting Price: $250/month -
2
800.com
800.com
Get a toll-free number and increase your sales globally. Turn your world into your office. 800.com lets you run your business using your cell phone. Advanced calling features, forwarding to cell phones and no contract. Increase conversions, brand recall ability, increased call response and SMS messaging. Have professional greetings, manage extensions and manage your account online. 800.com offers standard forwarding, simultaneous ringing and sequential ringing. For any business in the world to be taken seriously by US consumers a company should be using a Toll Free Number because it is the gold standard of telephone numbers. Local numbers send a signal that your company doesn’t focus on doing business with consumers in the entire country. Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too.Starting Price: $19 per month -
3
CallTrackingMetrics
CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.Starting Price: $79 per month -
4
Twilio
Twilio
Twilio's call tracking solutions empower businesses to optimize marketing efforts and enhance ROI. By using Twilio's Programmable Voice APIs, companies can create tailored call tracking programs that provide insights into which campaigns, keywords, and sessions drive revenue. This allows businesses to allocate resources effectively, focusing on successful campaigns and cutting underperforming ones. Twilio's APIs facilitate bulk purchase of local and toll-free numbers, directing leads to any endpoint. This flexibility ensures businesses can customize their call tracking systems.Starting Price: $0.0085 per min -
5
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.Starting Price: $75 per month -
6
Close
Close
Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.Starting Price: $49.00/month -
7
LiveAgent
Quality Unit
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.Starting Price: $15.00/month/user -
8
HubSpot CRM
HubSpot
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.Starting Price: Free -
9
Zadarma
Zadarma
Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.Starting Price: $2/month -
10
Telnyx
Telnyx
See how the developer friendly Telnyx API can transform your business communications. Telnyx is an all-in-one communication platform designed to be tailored exactly to your needs. We created our network with real-time communications in mind so we can deliver quality calls, messaging, and data around the world. Easily build reliable messaging with our SMS API. Keep your data safe by setting up two-factor authentication using SMS or voice codes. Plug and play your VoIP setup in minutes and get carrier-grade voice with elastic SIP trunks. Our cloud-agnostic approach means you can rest easy knowing you are protecting in case of a network failure. With Telnyx deploy communications exactly to specifications. -
11
MyOperator
VoiceTree Technologies
MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity. ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsAppStarting Price: ₹200/month -
12
Freshcaller
Freshworks
Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.Starting Price: $15.00/month -
13
GoHighLevel
HighLevel
All the tools you need in one platform without having to "duct-tape" multiple platforms together! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more. Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more. Use our built in tools to collect payments, schedule appointments, and track analytics. HighLevel is a Full Suite Platform for Agencies. Included in the Platform is a full featured Page Builder to capture leads. Our intuitive platform allows you to create full featured websites with custom menus. Create high-performing and captivating landing pages all in one place. Built right in is the ability to capture leads through Surveys and capture forms. You can integrate directly with our page builder or embed them on your own sites. The major step for many business is to capture appointments and request appointments. We've built our own calendar application within HighLevel.Starting Price: $97 per month -
14
AVANSER
AVANSER
Take greater control of your business with AVANSER’s real-time call tracking solution. Tracking every inbound call will enable you to make better-informed decisions, easily evaluate the effectiveness and ROI of your marketing campaigns plus deliver real-time business intelligence on internal systems and processes. AVANSER provides a full suite of End to End Tools for Call Handling, Integrations and Analytics. -
15
WhatConverts
WhatConverts
See What Marketing Converts - WhatConverts is a complete call tracking, lead capture and reporting platform giving marketers the power to “See What Marketing Converts!” Capture phone calls, web forms, chats & eCommerce transactions. Trusted by 10,000+ companies and marketing professionals to track, manage and reports all in one place. Used by marketing professionals to track, manage and report PPC, SEO and Social campaigns. WhatConverts offers a full featured call tracking platform. Our software solution is an All-in-one platform that is a stand alone solution. We also easily integrate with other software platforms to enhanced functionality. Call, Form, Chat and eCommerce tracking is all included. Real-time reporting, lead management, and more in one simple platform. The solution offers a robust set of tracking tools for website chat sessions, eCommerce transactions, custom online events as well as integrated business reporting for quotable leads, total leadStarting Price: $30.00/month -
16
HoduCC
Hodusoft
HoduCC is a comprehensive and consolidated contact center software. It guarantees to provide the best call center software that suits best for all types of call centers. Being one of the top Voice over Internet Protocol (VoIP) solutions providers across the globe, HoduSoft ensures that this contact center software offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module.Starting Price: As per Seat -
17
Ringba
Ringba
Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay-per-call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ping tree for calls and industry-leading analytics. All without contracts, minimums, or overages. Ringba was designed to push the limits of innovation. Our team is inventing the future of voice and changing how businesses connect with consumers. Made by seasoned AdTech engineers, product designers, and marketers. Your success is our priority. Our support engineering team is standing by to help anytime you need it at no extra cost. No contracts, feature gatekeeping, or price gouging. Use what you need. We grow as you grow. Use the same APIs we do to create seamless integrations and powerful workflows. See how Ringba helps digital agencies, pay per callers, and global brands drastically improve their Return on Investment.Starting Price: $0/mo -
18
Aloware
Aloware
Aloware is a contact center that supports calls and SMS/MMS and works with the most popular CRMs. Be it contact center, sales dialers, or call tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conversation hub.Starting Price: $35/month -
19
Call-tracking
Magnetis
Call-tracking analyzes and measures your telephone performance. Call-tracking is an innovative solution that allows your company to track and analyze its incoming calls. Thanks to the data collected by call-tracking, you get a precise and reliable view of the performance of each communication medium that you use in your strategy. This makes it easier for you to understand your communication expenses, and then to be able to adjust your budget according to the results obtained. We also offer multiple features to improve your telephone route, such as automatically sent messages to the caller, detailed alerts and reports to track your results. You don't have to be a big structure or spend large budgets on communication to analyze the effectiveness of your strategy! It is important to assess your return on investment , even from a single communication medium, especially when you know that phone calls have the most important purchase intentions.Starting Price: €10 per month -
20
Contact Cloud
Bipath Software
The fastest and most cost effective way to connect marketing channels to sales teams, while supporting customers. Get rid of manual, repetitive tasks. Implementing automated routing and workflows for your routine calls and activities frees up your marketing, sales, and support teams to act strategically instead of getting bogged down by manual tasks. Eliminate the disconnect between you and your customer. One line of Contact Clouds' tracking code on all the pages of your site does all of the work. No custom URLs or tags needed. Tracking code will instantly recognize the channel and geographic location visitors are coming from and show them the correct phone number. Ensure critical actions take place while conserving your agent resources. Use triggers to define logic and create a unique workflow for your team that routes callers how you want, based on events or actions taken by you or your caller.Starting Price: $0 per company -
21
Delacon
Delacon
In the same way you can optimize your customer's online journey, you can do the same for phone calls. By using our sophisticated Call Analytics solution, you can make real-time improvements to your marketing campaigns. Analyze conversations, spot keywords and categorize calls using our AI-enabled solution. Manage call flows to ensure they are answered by the right person at the right time. Visually track call conversions to increase ROI across marketing channels, and dive into in-depth call metrics and call performance. Receive instant call notification emails every time your business receives a phone call. Customize our platform to suit your branding so you can provide your customers with a seamless experience. Unique phone numbers follow and track website visitors throughout their browsing sessions. Pinpoint drop-off in the buyer’s journey and enhance the customer experience. -
22
MiaRec
MiaRec
MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more. -
23
WildJar
WildJar
Call tracking software to supercharge your business. WildJar helps businesses become wildly successful by reducing customer acquisition costs and increasing revenue 10x. It's time to tame your inbound phone leads. Discover exactly which advertising channel has caught your customer’s eye. Have they called before? Is the lead valuable? We can help answer all your questions in real-time. Analyze what your staff is saying (or not saying) and transform every conversation into a good one. Seamlessly integrate WildJar call data into your preferred platforms to complete customer journeys and measure ROI. See the results marketers get by using WildJar's award-winning call tracking and analytics platform. WildJar is the most sophisticated call tracking and calls intelligence solution, helping businesses and marketers optimize and drive higher revenue from inbound phone leads. Record your phone leads to improve sales effectiveness and help with staff training and development.Starting Price: $39 -
24
HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
25
Teldrip Insights
Teldrip
Teldrip Insights is an AI-based call tracking and conversation intelligence tool that transforms business communications through advanced features. The platform includes real-time sentiment analysis to understand caller emotions, call routing to connect callers with appropriate agents, and automated campaign optimization to enhance performance. Teldrip Insights offers an interactive voice response system for establishing customer connections, comprehensive analytics for identifying trends, personalized engagement capabilities for improved interactions, partner management tools for streamlined collaboration, and real-time bidding management for optimizing investments. The system integrates with numerous business tools while providing detailed call data analysis for informed decision-making and improved customer engagement through its click-to-call technology.Starting Price: $10/month -
26
iovox
iovox
Turn Phone Calls into Growth and Performance Improvement Opportunities. A phone call may be the difference between a sale and a lost opportunity. Discover how iovox call tracking solutions can help your company improve lead generation and conversions. Need something ‘off the shelf’? Or highly customized? No problem. Accessible via web portal or through our flexible API, we enable real-time insights on every call, SMS, email or chat. Whether it’s iovox WebConnect or iovox Insights, count on us to keep you current with all the latest innovations in call tracking, AI and speech analytics. When you work with iovox for your call tracking needs, you get a provider with global experience and one of the most flexible platforms in the industry. Our team of professionals are ready and excited to serve your company. -
27
Fone Dynamics
Fone Dynamics
Our mission is simple, to help you take your brand, communications and data driven marketing to a new level through state-of-the-art voice and SMS services. Innovation drives our team, however we also know that simplicity and support are paramount for your success. That’s why together with our clients, partners and developers, a remarkable 100M conversions have been enabled through the Fone Dynamics platform. Shaping and guiding our company's vision, Jordan brings over 10 years of innovation in the communications industry to the Fone Dynamics Team. With advanced call tracking, voice and SMS tools, your business can combine deep data and analytics to drive better sales and marketing decisions, all from one easy-to-use interface. -
28
Calltouch
Calltouch
Integration of all marketing expenses in one place. Easy to control - easy to manage. Accurate data on the effectiveness of advertising channels, campaigns and keywords. Accounting for all types of requests - calls, online requests, chats, baskets, etc. Automatic scoring and assessment of the tone of telephone calls. Complete funnel of conversions from ad impressions to sales and ROI. 96% guarantee of the accuracy of determining the source of the call If more than 4% of calls are not identified to a specific site visitor, we will add numbers at our own expense. Our products help your business optimize marketing costs.Starting Price: ₽990 per month -
29
CallGear
CallGear
Our virtual PBX call management system works over the Internet and significantly reduces your communication costs. Upgrade your telephony, optimize your advertising budget, and make the most of your website traffic. It does not require any additional equipment, just a computer, and an Internet connection! Your clients will always reach the desired office, department, or employee, thanks to automatic call distribution. Our analytics tools help analyze incoming calls and requests through your web forms in order to effectively allocate your advertising budget, store customer history, and synchronize data with your CRM. The service minimizes human error when processing requests using our automated notification tool. All data is displayed in an easy-to-use dashboard, with the ability to import other software or data via an API. The web form auto callback feature will automatically connect your manager with the client 30 seconds after filling out a web form on your site.Starting Price: $59 per month -
30
CoMagic
CoMagic
It will show how many calls and other requests were brought by each advertising source and at what cost. The more accurate your call tracking, the more you save on ineffective advertising. And earn more on the one that leads. We collect data on advertising and the work of the sales department in one window. You will see at what stage of the funnel you lose conversion and why. Visual reports will show weaknesses in business processes that you can easily eliminate. Customize the system based on your tasks and business processes. Add your own metrics to reports with business indicators that are meaningful to you. Create reports for different team members based on their requirements,