Best Chatbot Software - Page 17
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QnA Maker
Microsoft
From data to bot in minutes. Build, train and publish a sophisticated bot using FAQ pages, support websites, product manuals, SharePoint documents or editorial content through an easy-to-use UI or via REST APIs. No code knowledge or coding experience required. Create and publish a bot in teams, or elsewhere without writing a single line of code. You can also add personality to your bot using pre-built chit-chat datasets. Extract question-answer pairs from semi-structured content, including FAQ pages, support websites, excel files, SharePoint documents, product manuals and policies. Design complex multi-turn conversations easily through QnA Maker portal or using REST APIs. Improve your ranking model through suggestions based on your bot's usage and user feedback. QnA Maker service is a hosted model, so you can choose product tiers according to your size and throughput needs and feel secure with all components within your Azure compliance boundary. -
2
Swivl
Education Bot, Inc
swivl is simplifying AI training. In general, data scientists typically spend 80% of their time on non-value-added tasks such as finding, cleaning, and annotating data. Our no-code SaaS platform helps teams outsource these data annotation tasks to a vetted network of data annotators to close the feedback loop in a cost-effective way. This involves the action of training, testing, and deploying machine learning models with an emphasis on natural language processing, audio, and generalized data categorization.Starting Price: $149/mo/user -
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ServisBOT
ServisBOT
ServisBOT provides a Conversational AI platform for businesses to build chatbots that automate key customer and employee interactions across multiple digital channels. The platform provides low-code tools for the business to create superior customer experiences that can integrate securely with data sources from different business systems. Solutions can also be easily integrated with live chat for human handover and agent assist. Our multi-bot orchestration architecture makes it easier to build and manage more complex conversational AI solutions and to orchestrate multiple bots, even if they are running on diverse NLP engines. The platform is designed to help business people build specific solutions for their use cases while giving IT more control and governance as these solutions grow across the business. -
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Mongoose Harmony
Mongoose
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot -
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Pypestream
Pypestream
Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work. -
6
Rheo
Rheo
Rheobot provides live and automated solutions for customer engagement, lead conversion and customer management on website and social media platforms.Starting Price: $10 per month -
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GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
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BotCore
Acuvate Software
BotCore is an accelerator that enables organizations to build customized conversational bots powered by artificial intelligence. It can leverage any AI service available today and will also scale for future services. It is fully deployable into Microsoft Azure and leverages many of the features available in it. -
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Hubot
GitHub
Hubot is your friendly robot sidekick. Install him in your company to dramatically improve employee efficiency. Today's version of Hubot is open source, written in CoffeeScript on Node.js, and easily deployed on platforms like Heroku. More importantly, Hubot is a standardized way to share scripts between everyone's robots. We ship Hubot with a small group of core scripts: things like posting images, translating languages, and integrating with Google Maps. We also maintain a repository of community Hubot scripts and an organization of community Hubot packages that you can add to your own robot. The real fun happens when you add your own scripts. Be sure to personalize your Hubot, too; your company's robot should be a place full of inside jokes, custom integrations, and general merriment. -
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Lita
Lita
A robot companion for your company's chat room. Lita is a chat bot written in Ruby. It connects with your favorite chat service and helps keep you efficient while having fun. Turn tedious, time-consuming, and error-prone tasks into simple commands. Using chat as the primary interface for business operations lets everyone see what's happening all the time. Having fun with your robot forms bonds and develops a sense of community. Lita is written in Ruby, a powerful, easy to learn programming language. Lita is free to use and the source code is available on GitHub. Install plugins from those already published, or write your own. -
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Clientity
Clientity
Convert your website visits into clients. Clientity is the chatbot that allows you to capture the name and telephone number of your website visitors so that you can close the sale by phone. Chatbot integrated in all your channels. Get more sales. Prevent your website visitors from leaving it without leaving their data. Clientity takes care of talking to them and asking for this information to turn them into valuable contacts. Don't lose the customer when they are most interested. Take advantage of the moment when a visitor has a question to get their data before leaving. Clientity does not sleep. Clientity is available to serve your visitors 24 hours a day. Improve the image of your website. Respond immediately to your customers' questions. See how Clientity looks on your website. Get started for free and expand only if you need it.Starting Price: $29 per month -
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JINGdigital
JINGdigital
JINGsocial is a complete marketing automation tool for your business. If you are a marketer or CRM manager, JINGsocial can support your customer engagement efforts throughout your customer‘s life cycle, from acquisition to conversion. JINGsocial can bind your customers or members to WeChat and create personalized engagement through your social channels. Our marketing suite helps you create campaigns, build customized chatbots and journeys and track and analyze customer behavior. The JINGdigital platform provides a set of powerful tools tailor-made for high ATV brands and B2B companies. Measure channel ROI more accurately than ever before so you can invest in the most effective channels with personalized lead nurturing. JINGsales is a social selling platform built within the WeChat and WeChat Work ecosystems. JINGconnect is an integration platform that connects your existing systems to your WeChat. JINGtrack is a web and mini-program solution to track customer behavior. -
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KLoBot
KLoBot
KLoBot is a DIY Bot Builder Platform that allows your organization to create text+voice based conversational chatbots within minutes using an easy drag+drop skill interface, giving your bot instant superpowers to use across your favorite channels. Our Mission is to help humans design intuitive no-code chatbots that can provide secured access to organizational intelligence on-demand and perform repetitive tasks. Chatbots designed with KLoBot can be accessed via popular channels like Slack, Facebook, Microsoft Teams, SharePoint, Twilio, Skype etc or simply embed chatbot within your favorite mobile app to allow users to communicate with enterprise systems and smart appliances using voice and/or text, very similar to how they talk to colleagues. -
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Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries. -
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Solvvy
Solvvy
Cloud-based chatbot solution that helps businesses with automating support workflow and tracking customer service performance. Solvvy’s next-gen chatbot combines fast, accurate answers with custom no-code workflows and advanced analytics – giving you full control over your customer support automation strategy. Deliver artificial intelligence powered customer service and support with our next-gen chatbot platform. Personalized, on-brand experiences for your customers across channels. Great return and low maintenance cost with no engineers required. Intelligent self-service, backed by our powerful AI platform. Solvvy delivers far beyond "traditional", rules-based chatbots. The Solvvy team delivers brilliant customer experiences through our effortless, next-gen chatbot platform. Powered by advanced AI and Natural Language Processing Solvvy delivers fast, accurate self-service and personalized customer workflows. -
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The Bot Platform
The Bot Platform
An easy to use, no-code platform that allows anyone to build their own bots, digital assistants and automated work tools on communication channels like Microsoft Teams, Workplace from Facebook and Messenger. Easily build apps, automate workflows and integrate processes into communication channels and digital environments being used by your staff and customers in a trusted, secure and scalable environment. Our easy-to-use bot building platform empowers you to create your own work and productivity tools – without writing a line of code. For too long companies and organisations have had to change the way they work to fit with rigid and disjointed business systems. We believe that shouldn’t be the case, and you should be able to easily build work tools that suit your specific business needs, operational processes and company culture. Build and launch bespoke bots and automation tools in a matter of minutes. -
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BotPlatform
BotPlatform
SmartDocs is a global innovator in artificial intelligence (AI)-based enterprise chatbots, business process management (BPM), and enterprise content management (ECM) software. With deep integration to the SAP ERP application, SmartDocs products enable customers to quickly innovate, streamline, and realize digital transformation without significant investment in new hardware or software stacks. SmartDocs provides several comprehensive business solutions to address most areas of any organization, including finance, procurement, HR, and sales, that work side by side with SAP ERP and SAP Success Factors solutions. SmartDocs software is available both as cloud-based and on-premise deployment models. Pre-build integration with SAP to provide access to data tied in SAP transactions and master data to the bots. The bots can be trained to use this data intelligently to give effective response to user converstations. -
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Charles
Charles
We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks. -
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BMC Helix Chatbot
BMC Software
BMC Helix Chatbot brings the cognitive enterprise to life with intelligent, omni-channel experiences that let users find and request services through a conversational and personalized interface. BMC Helix Chatbot offers intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace, BMC Helix Business Workflows, and BMC Helix Cloud Cost. These intelligent applications are crucial for addressing changing expectations around compelling user experiences. The value of this approach goes beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume. Market trends clearly show the rapidly growing role and value of intelligent applications in the enterprise. Businesses also find themselves struggling with a single path to service options, often at the expense of the employee experience. -
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Astute Bot
Astute
Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response. -
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Kindly
Kindly
A chatbot made in Kindly uses the latest technology within machine learning and language technology to answer your customers’ questions. In that way, we make artificial intelligence available to everyone. With a live chat in Kindly, your customer service employees can respond to the more challenging enquiries – and provide first-class service. The analysis tools in Kindly give you deep insight into your project, providing both historical data and real-time data. Measure everything from traffic to how your chatbot performs. We offer suggestions on where the most potential for automation lies. Kindly can easily be connected to your preferred chatbot platform, CRM solution or other systems through our API. Measure how your digital assistant performs, and find out which dialogues you should improve. -
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WIZ AI Talkbots
WIZ Holdings
Basic routine tasks can be automated completely by WIZ Talkbots. Enabling Human agents to prioritize high value customers. Customers who receive a consistent level of service with drastically reduced wait times show increased overall customer satisfaction. WIZ AI Talkbots can be scaled up exponentially and be adapted to a wide range of business functions. Expect 15-70% in cost reduction opportunities, low integration costs and high potential return on investment. Using our proprietary Voice AI technology, we deliver a truly human-like conversational Voice AI experience that engages, delights and attracts your customers, no matter what language or accent they speak in. Our bespoke handcrafted customized Voice AI solution incorporates ASEAN languages and accents into the repertoire of our bots. Loyal customers are an asset to any company and they keep the business running. Increase customer satisfaction through WIZ’s intelligent Talkbots and increase the opportunities of your business. -
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Unblu
Unblu
Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time. Unblu’s HD Video and Voice solution provides a personalized service that clients will love. Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online. -
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Emplifi
Emplifi
Convert followers into customers. Amplify memorable experiences across your entire social presence (and do it at scale). Make your brand shoppable. Deliver easy shopping experiences your customer crave on their favorite social platforms. Show them you care. Power great customer service and care experiences with AI-powered tools and targeted insights. Empathize with customer needs instantly and amplify the right brand experiences at every touchpoint. Emplifi gives you everything you need to close the CX gap. Emplifi Social Marketing Cloud unifies all the tools a global enterprise needs to succeed on social media. From analytics and listening to publishing and community care - it’s the most advanced way to manage social media today. Emplifi Social Commerce Cloud enables you to deliver modern commerce experiences your customers expect. In just a few clicks, users will be able to complete their journeys from discovery to purchase. It's the fastest path to more revenue. -
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Etiya Chatbot
Etiya
Today, improving the customer and employee experience has become the center of all strategies. For this reason, it is also critical to benefit from all necessary technological support in order to solve the problems of customers and employees quickly and effectively. Chatbot is a rule-based or artificial intelligence-supported advanced conversational robot that simulates human conversations through digital messaging and can make real conversations for various purposes such as getting information and taking action on a subject. Rule-based chatbots provide rule-based messaging with short and automated replies for standard questions. They are suitable for the optimization of notification processes based on the uncomplicated exchange of information and requests. On the other hand, artificial intelligence (AI) supported chatbots provide personalized messaging based on data and information received from all systems and channels. They are used for resource and process efficiency with response -
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Kasisto KAI
Kasisto
KAI is trained and ready to host the humanizing experiences today’s customers demand, while intuitively opening doors to deeper customer engagements. From simple retail transactions to the complex demands of corporate banks and wealth management, your customers want instant, intelligent answers to their questions. To provide this experience you need a digital platform that is robust enough to reason and smart enough to delight. And one that is extensible enough to meet your business needs. KAI helps you deliver. Unlike other conversational AI vendors, KAI comes pre-packaged with the financial skills and knowledge to create informed and effective conversations. And unlike chatbot vendors, KAI delivers truly humanizing experiences. KAI is a Digital Experience platform that allows companies to create branded intelligent digital assistants that deliver personalized, intelligent experiences across multiple channels. -
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Nuacem
Nuacem AI
Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels. With our Intelligent CX technology solutions, enterprises can deliver an exceptional conversational experience to customers & automate business communications. We are experts in creating a better customer experience for any enterprise via Conversational AI. Our customers benefit from a unique combination of in-depth AI knowledge and extensive experience in customer engagement, support, and experience for business applications. Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. -
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Voicy.ai
Voicy.ai
Driving the next generation customer engagement. Intelligent conversational interfaces can drive commerce and improve customer satisfaction. Businesses can realize higher revenues and lower customer engagement costs. Timely conversations with prospects improves conversions and revenue opportunities. Intelligent dialogs based on physical and personal contexts reduces churn and improves customer life time value. A turn-key solution that integrates with POS and booking systems reduces costs. Drives commerce with customers across multiple channels (SMS/ Facebook Messenger/ Voice assistants). We design, build and support conversational interfaces and artificially intelligent chatbots for offline businesses worldwide. Get more customers, personalization at scale, simplicity cuts costs. Power the next generation customer engagement for offline commerce businesses by leveraging cutting edge technologies in artificial intelligence, natural language understanding, etc. -
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Talla
Talla
Talla is an AI and automation platform that is transforming the way businesses deliver customer and employee support. Talla integrates with your existing systems and workflows to build machine learning models of routine tasks, answer common questions, and make every rep more productive. Drive quick resolutions with conversational support by putting your existing documents to work. Deploy AI to eliminate inefficient back and forth interactions. We are putting AI at the front lines of our support experience, so we are using Talla to field inbound support requests from customers – ideally making that the first interaction our customers have. The most surprising thing that Talla showed us was all the knowledge gaps we had between the information customers wanted and the content and answers we were writing. -
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Netomi
Netomi
Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, email and voice. Seamlessly manage unlimited and unanticipated spikes in ticket volume. Our AI has no limits, and can simultaneously resolve an infinite number of tickets. The best AI chatbots see beyond phrasing and into the underlying intent to understand what your customers are saying – no matter how they ask. Just like a human, we tailor the conversation to the individual customer and their current context. The result is meaningful, on-brand interactions that actually resolve issues. Deliver exceptional support, on any channel Scale out AI chatbots across email, chat and messaging. No matter where your customers are, you can provide effortless and meaningful resolutions. Sit back and watch customer satisfaction soar. It’s incredibly easy to get started. Let our experienced customer success team guide you along the way.