Best CRM Software in Africa - Page 47
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Compare the Top CRM Software in Africa as of November 2025 - Page 47
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1
TecArt
TecArt
In order to be able to stand out from your competitors in the long term with your customers, many things are necessary. With the TecArt CRM Pro we give you an instrument with which you can strike up a well-orchestrated symphony. You will quickly feel the success of the system implementation in the increasing employee and customer satisfaction. Your team will thank you. Enjoy smooth customer and communication management! Your entire daily business is compactly combined in a single software. A central home for your data - consolidated, linked and, above all, kept safe. For pure pleasure in working and long-term satisfied customers. Your IT solution for systematic CRM and digital transformation. Why do our B2B customers rely on us when it comes to digitization? At one point, everyone agrees: Because one uniform database makes the most diverse challenges easier. With us you unite your specific requirements in just one system and link people, data and processes in a unique way. -
2
Rollio
Rollio
Prompt & populate the fields that drive business initiatives. Give 100+ hours back to each rep to spend in client-facing meetings, calls, and activities. Allow admins & developers to focus on infrastructure, not temporary fixes to simplify the experience. Embed your best process into the hands of all your producers. Customer interactions are one of the most valuable assets for a business and need to be treated with utmost care. Rollio is SOC2 Type 2 compliant, built on Heroku (owned by Salesforce.com) and passed the Salesforce Security Review. -
3
Boulevard
Main Street Software
We've designed Boulevard to include all those little details regarding your customers; it remembers so you don't have to. Time-saving features are built into every aspect of the program, allowing you to spend your time connecting with customers while Boulevard's keeping your business organized. We agree; your customers need to be treated as more than just clients. They are individuals with unique preferences and service requirements. Keeping track of their personal details make them life-long customers. Boulevard can help you manage every aspect of your relationship with your customers: their birthdays and anniversaries, how often they buy a particular product, even products they've tried and added to their wishlist. And with a little help from Boulevard, they come back to you because you give them the extra-special customer service they deserve! -
4
Eudata Customer Engagement
Eudata
Gadget ready agent cockpit that includes Voice, omnichannel and customer details. Ready to be part of your environment thanks to simple and efficient plug-ins for custom or legacy CRM, TT or productivity tools. An agent BOT is always available to support the users in executing processes and use the right tools. A centralized repository to register every step of your customer journey (customer profile and cross channel history) and make it available in real time to agents and supervisors, coupled with a powerful reporting tool to access all the relevant KPI. A chatBOT based on artificial intelligence that enables end to end control of automated conversational omnichannel processes. Used by millions of users every month, it can be part of the customer journey or of the agent experience. Easily add WhatsAPP to support sales and customer service, enabling millions of users to contact you from web and mobile. -
5
Honcho CRM
Honcho CRM
Honcho CRM is an easy to use CRM application giving you advanced capabilities like lead management, visual deal timeline, one-click deal pipeline updates, sales team creation, 1 minute sales report creation, easy data import, Google Calendar sync and more. Honcho CRM is designed to integrate marketing & sales functions. We needed something that was seamless and wasn’t going to be super expensive to operate. Honcho CRM is an easy-to-use CRM application giving you advanced capabilities like lead management, visual deal timeline, one-click deal pipeline updates, sales team creation, 1-minute sales report creation, easy data import, Google Calendar sync and more. The Honcho CRM ActiveDemand marketing platform is stacked full of powerful features that will allow you to create and manage all of your email campaigns from within Honcho CRM.Starting Price: $39 per month -
6
AroTRON
Cententia
Easy to use and manage, flexible and ever evolving, AroTRON™ is the first 100% Greek answer in the CRM sphere. AroTRON™ is a perfect fit for the small / medium enterprise (SME) employing between 20-150 users, yet it can equally well serve the needs of larger companies. It offers a single, enterprise view of the customer that enables businesses to cultivate high-quality relationships that lead to improved loyalty and profits. It helps organizations to offer “consistency of experience” for their customers through all forms of interaction (such as inquiry, order, delivery, and service). Not only does this improve the ability to provide superior service, but also each customer feels like he/she is important to you, which results in higher customer satisfaction. AroTRON™ makes the perfect choice for call-centers that specialize in outsourced services e.g. telemarketing activities. -
7
SalesPro CRM
SalesProCRM
Organization is the cornerstone of any successful business. Small business CRM software can help you identify build and maintain long lasting customer relationships with existing and prospective clients. With SalesPro we have combined a powerful suite of CRM tools in an extremely easy to use interface that’s easily customised to your businesses specific needs. Accessible virtually anywhere in the world the SalesPro Customer Relationship Management system allows you to effectively manage every aspect of your business at an affordable price. SalesPro provides an intuitive end user experience designed to increase sales and grow your business. By integrating easy to use navigation with powerful efficiency we have created what we believe is the most user friendly CRM software available today.Starting Price: $199 per month -
8
RedHorse CRM
RedHorse Systems
Both versions of RedHorse, RedHorse CRM and the complete RedHorse Business Manager, come ready with a dizzying range of functionality. So whatever you may need group calendaring and activity management, social media integration, marketing campaign management, custom surveys, quoting, support tickets, workflow management, or billing integration. But you probably don’t need to use all those functions, so why should you have to navigate around them? So RedHorse lets you totally customize your work environment. With a few clicks you can simply switch off the features you don’t need. We know every business works differently, and so should your business software. RedHorse will happily accommodate whatever data you need to collect, see, or manage. You can create as many user-defined fields as you need, whenever you need to. -
9
Simbla
Simbla
We believe that end users know exactly what they need to perform more efficiently and effectively. Simbla allows them to produce game-changing cloud CRM without writing a single line of code. Simbla is an AI-generated cloud CRM and a no-code development platform that helps non-coders build quick, flexible, efficient solutions quickly and easily. Our team has years of experience developing sophisticated cloud-based systems. Drawing on that experience, we built a platform that allowed non-coders to create a tailored CRM that exactly fits the business needs without long deployment and without the help of professionals. It is a no-code platform with an AI layer, capable of reducing the cost of deploying and maintaining a tailored cloud CRM by as much as 90%.Starting Price: $6.00/month -
10
salestar
salestar connect
salestar™ has a proven experience of providing telecoms services in the UK and across Europe. Some of the biggest and most prestigious telecom companies in the world have trusted salestar™ in managing their business operations. salestar™ is a partner of O2,EE and Vodafone networks. salestar™ prides itself in its deep understanding of the telecommunications industry and has a comprehensive range of solutions for Telecoms Retail, B2B, Distribution & Dealer Management and Refurbishment businesses. salestar™ provides real time management of all the business operations from a central hub. The salestar™ provides a 360 view of your entire business; so no more waiting to consolidate different systems to find out a key piece of information. Operations, warehouse and administration workload is fully streamlined via built-in workflow management. -
11
SolarLogics
Logics CRM
CRM for solar companies. Streamline your sales process from lead management and technical and financial assessment to proposal preparation, e-signing, and billing. Solar Logics comes with a built-in solar panel system size and cost calculator. We understand that different solar installers use different methods for calculating the system size. That's why Solar Logics allows you to enter your own technical, geographical, and constructional constraints into the calculator. No matter how many lenders you work with and what states your clients are at, Solar Logics allows you to enter loan and incentive details and uses those figures to estimate the short and long-term savings in the proposal document. Solar Logics generates solar energy system proposals based on the results of the calculators. Your proposal includes the charts and tables indicating electricity bill before and after solar installation, savings and incentives, projected payback period, and loan repayment plan breakdown.Starting Price: $45.00/month/user -
12
SmartAction
SmartAction
SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents. -
13
Bmetric
Bmetric
Cross-channel technologies to understand and model customer journeys between website and call center. Generate motivated leads for the call center—without cannibalization. Qualify leads at the website, to optimize call center sales rates. Reinforce your online sales funnel and intelligently target onsite promotions. The data to optimize your sales & marketing funnels for inbound calls. From implementation to execution and optimization, our focus on your long-term success is what sets bmetric apart. Manage and reduce inbound call volumes, while enhancing CX. Understand inbound volumes by tracing calls to their online source. Founded in 2012, bmetric was originally set up to deliver our call-tracking technology; a smart but simple technology, built to connect the data of online journeys to inbound phone calls. Call-tracking has since become a must-have technology for marketing, sales, and support departments. -
14
LiveWorld
LiveWorld
Boost brand engagement in social media by tapping into loyal customers with authentic voices. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media. -
15
Insider
Insider
Meet Insider, the first integrated Growth Management Platform (GMP), delivering a broad feature set across the sales funnel from Acquisition to Activation, Retention, and Revenue, leveraging real-time predictive segmentation powered by AI and machine learning capabilities. Built on a unified data layer, GMP is easy to implement and simple to use, with no need for complicated integrations. GMP simplifies the lives of digital marketers and helps them drive growth and loyalty for their brands. GMP comes with an easy-to-use, clean interface making the platform convenient and accessible for marketers. Enhanced usability allows marketers to focus on their actual work rather than managing complexities of technology and inefficiency in operations. GMP keeps the level of engagement in the platform high with active communication widgets such as toasters, tooltips and pop-ups speeding up operations. -
16
iRewards
Global Hospitality Solutions
Everything you need to generate demand, build long-life customer relationships, and drive direct booking. Powerful mining integrated to multiple touchpoint. A holistic guest profile record that captures guest data from PMS, Social media and Loyalty Marketing platform to understand what your guest needs and wants and apply those guest insights to deliver personalized service. Allowing you to engage with your guests throughout their journey from their search of where to stay, before they arrive, during stay and post-departure. At GHS, we empower hotels with capabilities to create new business opportunities in this digital, connected and social era. We focus on providing innovative digital solutions for the hospitality industry to drive more direct business and profit optimization through strategic implementation of CRM and Loyalty Marketing. The success of iRewards continues and from there we developed products to support the fast-growing needs of the industry.Starting Price: $250.00/month -
17
Sparrow ERP
Intellial Solutions Pvt. Ltd
Sparrow ERP is a general purpose business software, however we have built it for anyone who owns or operates Electronics & High Tech Manufacturing Services (EMS) business and wants to transform their business by using a modern ERP system that is designed for ease of operation and capable to scale with rapid growth while keeping the cost of ownership to minimum. -
18
Orgzit
P3Infotech Solutions
We streamline Sales, Quotation, Service, and Finance by moving from scattered spreadsheets to a uniform centralized application. We help you to save time and stay informed. Get all information about the sales process in one place, customers, Opportunities, Quotations, Orders, Invoices, Service Tasks, and anything else you need. We help you to improve communication horizontally and vertically. We provide sales managers, sales reps, estimators, finance, and service reps a solid place to communicate about the sales process. The CRM software for sales reps provides complete information and a seamless transition. Increase employee productivity and communication by consolidating information on a single tool. Track all information about a customer in one place without compromising on data security and ease of use. Don't let a traditional enterprise CRM stop you from improving your sales process because of complex and expensive configurations. -
19
Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
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Thematic
Thematic
Connect, understand and prioritize customer feedback in a central, collaborative platform. Get clear insights with AI-driven thematic and sentiment analysis. Get the best out of your customer feedback with leading-edge theme and sentiment analysis, to reveal the insights that move important metrics in your business. Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Discover top issues with powerful analysis tools. Use filtering controls to segment and refine your results by structured data. Set up alerts for emergent issues and quickly click through to discover exact root causes. -
21
Sibyl
Signet Research
Sibyl Surveys by Signet Research Pulse alerts you to ‘at risk’ customers who may need your attention and gives you the tools to collect critical insight that will help you retain and expand your clientele, optimize your products/services, and maximize the utility of your resources. Different survey campaigns with different goals, products, events, or customer touch points. Unlimited custom filtering of your respondents and their feedback. Segment your client list by any custom variables you choose. Track and Analyze your Quantitative and Qualitative survey data over time using custom filters such as customer attributes, dates, account managers, products, renewal dates, etc. Manage who you are sharing your survey data with, throughout your organization. With the ability to segment your audience into well-defined groups using our custom data filters, you can select the right members of your audience to reach out to for product development/R&D surveys, target relevant marketing material. -
22
FastSensor
GTI Technologies
Create interactions with customers sooner and more meaningful to maximize affinity and efficiency. Build perfect events, booths and more with data-driven analytics shaped and designed by each customer that passes through. FastSensor AI tracks physical foot traffic moving in and around your space to convert into actionable data. FastSensor AI makes sense of these data, seeking specific trends and translating them into advanced analytics. FastSensor is an AI-powered, hardware-enabled SaaS ecosystem that measures and analyzes complete, connected journeys to reveal ROI-boosting optimizations. FastSensor provides eCommerce style metrics to connect the dots from each step of the physical journey and identify critical opportunities throughout your conversion funnel. Our fully scalable ecosystem allows businesses to build custom solutions based on individual needs, KPIs or goals, and focus on what's most important for you.Starting Price: $78 per month -
23
Ninjodo
Ninjodo
We help agencies and professionals scale, automate and retain clients longer. Leverage forms to automate incoming VIPs and begin collecting useful data on your leads and prospects. Enjoy refining an engaging customer journey even after the funnel. When you can provide individualized services while scaling, it’s easy to track more interested referral partners. No need to use extra tools, get customized payment pages automatically sent to clients directly within Ninjodo. Organizing payment has never been easier. Keep your headspace clear. With easy, intuitive client onboarding and project managing, you can track progress on all your active clients. Create that wow factor and get recognised for your work. You will learn how to be less anxious about finding new clients, become less stressed about cash fl ow, and learn how to prevent 100-hour weeks that seem to get you nowhere.Starting Price: $9 per month -
24
Eudonet CRM
Eudonet
By placing Eudonet CRM at the heart of your information system, you are choosing an integral solution that saves you time! All your functionalities essential to your business are brought together in a single solution! Email editor in responsive design, marketing automation, relationship monitoring (prospects, customers, suppliers, partners, donors, members, citizens, etc.), commercial management, resource management, editing of quotes and invoices, connected calendars, surveys and online forms, API … and so many other features! The CRM seen by Eudonet is a complete and integrated solution for the development of your organization (company, administration or association). Thanks to its personalization console, it is extremely ergonomic and easy to use. Do you want to discover all that Eudonet CRM can do for your organization and your teams? -
25
Monkey CRM
HTS Solutions
The meticulously designed and affordably-priced services of HTS ensure a competitive edge for your business. HTS Data Center Hosting services that excel at delivering exceptionally fast speed, powerful security, peak site performance and the most convenient web hosting experience at budget-friendly prices. Linguee ERP Software Manage your business’ complex, day-to-day operational activities with ease and precision. Automate and simplify the processes of your business to enhance productivity and efficiency. HTS Solutions, an illustrious Information Technology Enabled Services that grapples with the glut of its staggering products and services. Over the past years, HTS has continuously redefined itself, as well as added to its wide range of services and products and emerged as a pioneering service provider and a brand to be reckoned with. -
26
SprinxCRM
Sprinx Systems
Learn who are your clients. Improve your processes to keep your existing customers, understand their needs and increase their satisfaction. Try out our system solution for your business. Our joint aim will be your satisfied customer. An exceptionally effective tool to manage sales and marketing agendas. Grow your business, establish truly effective marketing campaign strategies, and plan for future opportunities. Centralize your intra-business operations. Organization of customers in similar groups suitable for reaching. Use your CRM simply for targeting your marketing. No applications! Get all information easily in your web browser. One place for data management, one storage location and fewer problems with GDRP. An acquisition sales representative is interested in different information than an account manager. Adapt CRM to your employees! Instant view of the sales team’s performance thanks to a well-organized map reporting.Starting Price: $7 per month -
27
Fieldstrike
GMP Software
FieldStrike sales is our complete package with all the tools a rep in the field will ever need. Place direct or transfer orders and audit any store by taking photos and answering questions. Easily analyze and present your data using our comprehensive reporting suite. In-store ordering allows the rep to order products directly for the buyer. The order is then processed and sent straight to the supplier. Boost the reps’ time spent in call with optimized routing and journey planning. Email confirmation orders and invoices straight to the buyers, reducing paper within your company.Starting Price: $40.00/month/user -
28
Leadspace
Leadspace
Connect the dots between companies and people with the leading B2B Customer Data Platform. Drive true Customer Obsession with Leadspace CDP. All the data you need to understand your customers - accurate & in real-time, in a single place. Artificial Intelligence (AI) that transforms data into clear next-step recommendations, including who to target, how & when. Turnkey integrations into Sales, Marketing & Digital Ad platforms to ensure omni-channel execution & alignment. Leadspace CDP lets you focus on driving effective Marketing & Sales, instead of spending your time managing data. -
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Hello Customer
Insider Metrics
Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve. -
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billage
billage
You have realized that a change will do very well for your organization. You want more organization and efficiency, so you’ve come to billage. The key to not getting lost between platforms is to have an intuitive tool with a global vision and that is integrated with all your business’ legs. Billage is easy and intuitive software. Your time is money; we know it and you know it too. Automate and focus on what’s important (and not lazy tasks). Connect your banks with billage and understand at a glance what is the status of your accounts. Perform bank reconciliation quickly. Create invoices in seconds and control your collection later. In addition, with the billage treasury panel, you can obtain predictions of your Cash Flow. Stop wasting your time going in and out of your inbox. Send emails from billage with custom templates and group them all in one place.