Best CRM Software in Africa - Page 39
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Compare the Top CRM Software in Africa as of November 2025 - Page 39
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1
OMBEA Insights
OMBEA
Imagine having your own super-clever assistant; tirelessly monitoring all the feedback, motivating your staff and reporting back only the most relevant action points for your attention. The state-of-the-art algorithms find the hidden pain-points for you. All discoveries are neatly summarized and presented back as prioritized to-do lists. Smart alerts will let you know if something needs your attention right away. Everything to make you act smarter than your competition. Sit back and enjoy the fact that someone is always monitoring the people that matter. We’ve wrapped up all their feedback as a single KPI that tells you and your colleagues what to react to, where, and when. Now it’s easier to discuss and share insights than ever before. Do you believe this requires consultancies, installation or a new infrastructure? Think again! OMBEA Insights is hassle-free for all company sizes and everyone can use the humanized insights. You’re up and running in minutes.Starting Price: $35 per month -
2
Hippo
JungleWorks
Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience. -
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apaleo
apaleo
Most property management systems start with their PMS, then build the connectivity layer (aka, the APIs) afterwards. The new approach, which is unique to apaleo, turns things upside down. It starts with the API, then the PMS is built on top of it. All of a sudden – voila! – everything - every single piece of data - in the PMS is completely available, accessible and integrate-able. Automatic interfacing is a new reality. Set up and workflows are simplified. And your brand is all set up with an ecosystem with a range of applications that integrate seamlessly. While it may not sound super sexy, there are a few core things that we think every hotel needs to run smoothly: a way to manage inventory and reservations, a way to store and adjust rates, a tool for accounting, and simple invoicing. apaleo covers all these bases flawlessly for hotel chains of all shapes and sizes. We are PCI compliant.Starting Price: $300 per month -
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Zigaflow
Zigaflow
Zigaflow is an advanced business management platform engineered for SMBs and enterprises, aiming to revolutionize operations across sales, operations, finance, and customer service with its comprehensive suite. It enhances operational efficiency through deeply customizable workflows, real-time inventory , CRM systems, and vendor management. Notably, Zigaflow excels in its seamless integrations with essential tools like Xero, QuickBooks & email facilitating a cohesive workflow and data synchronization across platforms. This software simplifies complex processes, provides actionable insights via real-time data analytics, and aids in strategic decision-making. Designed for businesses in search of a powerful, yet easy to use and set up solution to streamline their operations, Zigaflow minimizes manual errors, optimizes task management, and empowers teams to concentrate on driving growth. -
5
Insocial
Insocial
Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Customer Experience (CX) - This is the sum total of all interactions between an organisation and a (potential) customer, for which the customer's experience during every interaction is weighed against that (potential) customer's expectations. When this is not the case, you won't create loyal customers and you won't, in the long run, win from your competitors. Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the feedback back to your employees. Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).Starting Price: $250 per month -
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CYS
CYS Group
One software solution for combining all relevant data and feedback from customers, employees and business. For more than 15 years CYS has been helping companies to improve their customers’ experience and business results. We have set ourselves the audacious goal of developing the best software in the world for collecting, combining and visualizing insights from customers, employees and business data. Automatically collect feedback from customers and employees. Easily create audits, checklists and more... Available on any device. Integrate multiple data sources in one solution and combine and manage data in any way you want. All managed data can be used in Research and Visualization. Create stunning looking insights with customized dashboards and cutting-edge infographics with real time data and available on any device.Starting Price: $290 per month -
7
UserLeap
UserLeap
Hit your signup onboarding, signup, and product retention goals with real-time survey insights. UserLeap is a microsurvey platform that continuously identifies opportunities to build better product experiences. Gain clarity into customer needs and grow faster. UserLeap powers the world’s leading companies with real-time survey insights. Make customer-informed decisions at every step of the feature development lifecycle. From preparing your product roadmap to each deploy, learn as fast as you iterate and move forward with confidence. Surface insights across the customer journey to keep pace with product development and provide real-time insights for your entire organization. You've sparked users' interest, now show them what your product can do. Remove obstacles and show value quickly to successfully onboard more users. Give visitors confidence and motivate them to sign up from your marketing site or homepage. Your customer experience is only just beginning. -
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Round Robin Distributor
Mirketa
Round Robin Distributor: Lead Assignment, Case Assignment & Distribution Streamline lead, opportunity, account, and case assignment with Round Robin Distributor. Features include: - Smart Scheduling: Assign based on work schedules, skills, geographies, lead source, and past relationships. - Real-time Assignment: Monitor assignments with the Activity Log. - Efficient Tracking: Out-of-the-box reports, cross-object assignment. - Load Balancing: Evenly distribute work for enhanced team productivity. - Team-Centric: Create dedicated teams for distribution. - Workload Distribution: Prevent overburdening specific team members. - Versatile Reassignment: Flexibility with reassignment options. - Seamless Integration: Integrates with Salesforce queues and marketing automation software. - Insightful Reporting: Custom and standard reports. - Configurable Alerts: Receive notifications via task, email, or both. Simplify workflow and optimize processes with Round Robin Distributor.Starting Price: $169/company/month (10 users) -
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MarfeelPress
Marfeel
All-in-one platform for bloggers and editors on WordPress. MarfeelPress has all the features you need to drive more reader engagement, increase your ad revenue, and gain complete control of your mobile website. One WordPress plugin. One complete mobile website. Deliver an app-like experience with features such as swipe, relevant push notifications, and recirculation strategies to increase your traffic and page views. Keep complete control of the look and feel of your mobile website: set your colors, upload your logo, and add your favorite analytics and commenting systems. Give your readers what they demand: blazingly-fast page speed and load times. This decreases your website bounce rate and supercharges your SEO. Profit from Marfeel’s sophisticated algorithms, including real-time bidding and server-to- server header bidding. Access global deals with industry-leading SSPs and ad networks. -
10
ebCard
ebCard
Your lead data management platform. Capture, qualify and synchronize lead data with your systems. Capture, qualify, nurture and convert faster, better, and cheaper. Capture any source of lead data and get more data points with the minimum effort and highest quality. Qualify leads with your notes and questions before you send them to your marketing and sales tools. Synch all contact data with your sales and marketing platform and trigger your conversion processes.Starting Price: $1975 per year -
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goDeskless
goDeskless
Remote and Secure Customer Engagement for Your Deskless Field Workforce. Delight your customers with on demand engagement experience. Tremendously increase productivity of your deskless field workforce. Increase productivity and efficiency of your frontline field workforce - anytime, anywhere. You cannot add more hours to the day but you can make the day more productive. Enable your workforce to be truly deskless and more productive with superior and modern data-driven business engagement experience. Make your employees happy by making their jobs easier. Improve business process efficiency by reducing manual processes. Reduce employee turnover and improve productivity via business process automation and superior engagement. Always stay connected with your sales data. Reduce friction through superior engagement and instant approvals. Increase pipeline predictability. Improve conversion through pipeline accuracy. -
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MoversTech CRM
MoversTech CRM
We come from the moving industry and understand its complexity. That is why we committed ourselves to create a software solution to help you organize the business better, improve everyday efficiency, and ultimately save time and money. Your benefits: • Completely in control of your business • Running a well-organized sales pipeline • All your information in one place • User-Friendly CRM for all devices If you are interested in Movers CRM to simplify your day to day operations, schedule a free demo with MoversTech CRM.Starting Price: $99/month/up to 3 users -
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Edify
Edify Labs
Customers no longer want omnichannel, they expect it. With our cloud-native contact center software, all channels are available to customers inside of a single interaction. Agents can provide better service faster with seamless switching and transfers, built-in real-time coaching and training features, and so much more. No long hold times. No repeated transfers. No disconnecting. No more asking customers to grab a pen. This is how customer service should be. Empower your agents while giving customers the self-service capabilities they want. Machine Learning kicks our omnichannel contact center platform up a notch, letting customers help themselves and enabling agents to focus on more complex requests. Using sentiment analysis, Natural Language Understanding, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX. -
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GoCRM
GoCRM
Boost your sales with marketing automation and state-of-the-art communication tools. GoCRM is the only customer relationship management solution that takes on a full-funnel approach by combining powerful marketing and sales features. This means you get a robust platform that supports scalable business growth, streamlines sales processes, and enhances the overall customer experience. Automatically import leads from hundreds of sources, both online and offline, with all the relevant attribution data such as source, channel, and campaign. With a specialized tool kit that includes call tracking, website tracking, Zapier, and CSV import, you can keep accurate track of all leads and the progress of each. Enjoy the option to distribute leads manually or randomly assign them to your team. With advanced workflows, team members automatically receive and follow up on all leads from their personal VoIP phone or email.Starting Price: $39 per user per month -
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Sisfarma
Sisfarma
What do we do Our Pharmacy Business Accelerator, pharmaceutical management software compatible with 100% of pharmacy sales programs, efficiently manages your pharmacy data through artificial intelligence, both purchases and employees, sales, customers and stock. The software performs an analysis of all the data in a structured way, allowing our consultants to establish strategies and make decisions to help your pharmacy, in addition to selling more, also be much more profitable. Why is our Business Accelerator so important in your Pharmacy? It allows us to analyze the data collected by the software to help you: Make better purchases, getting the best discounts with laboratories. Buy what actually sells based on market trends. Identify the different needs of your stock in real time, establishing strategies to sell it. That your employees sell better, more motivated, establishing teamwork strategies with support tools for sales at the counter. -
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Mantle
Hut Forty Two
Mantle allows all users to share their activity and work progress with each other. Meaning your meetings will no longer be about ‘catching-up’, but forward thinking and productive. Data is recorded according to and measured against your unique strategy and network. Giving you information that’s relevant to you, and helping you to understand how it changes over time. Time and cost is tracked against all of your team’s activity and projects, helping you to understand your resource distribution and how effective this is towards your priorities and objectives. Mantle has been designed and developed especially with not-for-profits in mind. We understand that tracking stakeholders and communication internally and externally is fundamental to running a not-for-profit. However most CRM software systems are designed to measure sales and revenue and then market themselves for non-profits, when really it’s a square peg in a round hole. -
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Definitive Healthcare
Definitive Healthcare
Access the highest quality data and intelligence on hospitals, physicians, and other healthcare providers - updated daily. We help companies across the healthcare ecosystem grow their businesses and create new paths to commercial success. Here are just a few reasons why we’ve been a leader in healthcare commercial intelligence for 10 years and counting. Fueled by powerful data science and AI, we have intelligence for all your commercial needs. Healthcare commercial intelligence untangles the web of data on delivery systems, physicians, payor, patients, government organizations and more to identify the people, opportunities and organizations that are the best fit for your product. Building and selling a product for the healthcare market is complex. Answers to critical questions are often buried in disparate information systems, making centralized insights hard to come by. Healthcare commercial intelligence (HCI) is a new category of software that untangles the web of data on delivery. -
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Knowee
Knowee
Digital business cards. Knowee transforms your business card into a sustainable communication channel. 2,400 Trees cut every day to make business cards. 60 million Business cards printed every day. 746,594 tons of CO2 emitted to the atmosphere annually. Environmental impact and carbon footprint of your business cards. The way we work has changed when we stay at home Knowee - the new way to introduce yourself. Individual use. Paperless digital card. Enriched content with video. New communication channel in your email signature. and for business. Corporate identity with customizable templates. Centralised management. Usage KPIs. Corporate cardholder, CRM. Domain URL masking. Anti - Phishing. SSO - Single Sign-On. IT integrations. Traditional way 88% of all cards are lost in this process. Functional cards on any device. No sign up, no previous knowledge of the tool required. Share via email, WhatsApp, text, Bluetooth, NFC, AirDrop. Inmediate. Remote. ContactlessStarting Price: $5 per user per month -
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CrowdPower
CrowdPower
Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Advanced Segmentation. Create customer lists based on who they are, where they are, and what they do (or didn’t do) to send targeted messages at the right time. Simple Execution. Powerful Results. Add CrowdPower to your website with just a few lines of code and start delivering tailored communications to drive sales. If your organization is using Segment to install third party integrations, you can start using CrowdPower instantly by turning on the integration in Segment’s console.Starting Price: $48 per month -
20
GreyFOX
GreyFOX AI
Accelerate Your Revenue with Smart Customer Engagement. Drive sales up with offer bundles that customers want and discounts they co-create. Achieve Your Goals with GreyFox. Grow Your Business with Hyper-Personalized Offers. Gain Customer Insights From Surveys & Feedback. Engage Your Customers Across Channels. Improve Marketing ROI with Automated Campaigns. Enhance Customer Loyalty With AI. Make every engagement opportunity count with offers that convert. We bring you GreyFox, Skellam AI’s revenue-accelerating marketing automation tool that engages shoppers with personalized deals and gamification. GreyFox features sophisticated AI algorithms to calibrate offers it generates for loyal and new customers. You can tweak its personalization settings or set it on autopilot to suit your revenue targets. Build Deeper Customer Relationship With GreyFox. Take control of your offers and discounts to better manage your profits Automate marketing campaigns -
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Cenmax Fluid
Cenmax
Get More Work Done, Easily! State-of-the-art tools that help you efficiently manage your leads, provide better support to your clients and manage your projects in a much better and efficient way. No more you need to pay for multiple software to get your work done. Cenmax Fluid can take charge of all! Solutions that every business want! No matter whether you’re starting up or have an established presence in your industry. We have solutions for all your needs, in a single package. Lead Management. Add leads, reminders, and keep following up your prospect. Get rid of manual-messy management & automate it instead. Invoicing System. Send eye-catchy invoices to your clients and let them pay for it online using PayPal, PayU or any aggregator of your choice. Expense Manager. Expenses happen everywhere. Keep a log of your enterprise’s expenses and let your staffs get reimbursed whenever needed. Customer Support Streamline your online support operations and keep everything on trackStarting Price: $84 per month -
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Affino Unified Business Platform. The Unified Business Platform for media, publishing, events, membership and professional services organisations. The complete solution for engaging with and monetizing audiences. Platform. The Affino SaaS Platform delivers a full single customer view for engaging and monetising audiences. Affino helps streamline and make organisations more efficient, cost-effective, and productive, with unique revenue stream capabilities. The fully GDPR-compliant system is built on Actionable Intelligence - prompting and triggering intuitive rapid responses based on first-hand real-time data. Affino incorporates an enterprise level CRM at its core alongside extensive Sales & Marketing Automation and Subscriptions & Membership Management. Expertise. Each Affino staff member is a category expert with several years of real-world executive experience. Some staff members have been pushing digital boundaries since the start of the World Wide Web around 30 years ago;Starting Price: $900 per month
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Voxpopme
Voxpopme
Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos. -
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FireHawk
FireHawk Systems Pty Ltd
Howdy Design, development and the best jokes... we've got It all FireHawk pushes the boundaries of our current knowledge and experience to rapidly move forward, both for ourselves and our clients. This constant drive is OUR difference. We smash forward, growing and learning to become better developers, better people & a better business. What can we do for you? We're your one stop shop! From bringing an app idea to life to reinventing the way you do business and every website and social media campaign in between. Client Relationship Management. We can help transform your business with our custom built CRM; a platform for anyone, in any industry, at any stage of business. Ask us for a demo! Design & Development. Whether its a fancy new app, stunning website or complete brand refresh - We'll work with you to produce beautiful solutions to any creative problems. Marketing & Consulting. Our experts are ready to transform the way you do business, providing professional feedbackStarting Price: $49 per user, per month -
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unitQ
unitQ
Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues -
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Pulse Technology
Pulse Technology
Pulse Technology provides a platform for business owners and franchise systems to run their business smoothly. You’ll be able to keep things organized with our easy to use CRM (customer relationship management) system. Track all of your communication history for your customers and prospects. Your email and text message communication, notes, tasks and appointments, etc. will be all stored in one place for quick reference. Franchise Systems can take advantage of our full suite of franchise management features and completely integrated system that allows your franchisees to use the exact same platform. All of the data from your franchises will be available in your corporate application for real-time reporting. Save countless hours each week with the robust marketing and workflow automation features that Pulse offers. This will help you streamline many of your marketing and administrative tasks that suck up tremendous amounts of your time.Starting Price: $49 per user per month -
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Thalamus
Thalamus
Thalamus Real time marketing software for the connected consumer age. WHAT IS THALAMUS? A global SaaS marketing platform to connect your company with consumers, retailers, sales force and distributors. Integrate digital touch points, send omnichannel communications, run promotions, design consumer journeys, and analyze using Tableau. Used by global companies, with no setup cost or minimum time contract, it is the most cost-effective global solution, and with the lowest risk of implementation for any type of organization. WHY CHOOSE THALAMUS? The scope of our solution. We have more communication channels, activities and promotions than any other solution. The reason? We designed a software for companies that sell products or services to consumers. And marketing in these industries is very different from what traditional CRMs do. No tickets, no bullying. When does enterprise software implementation fail? The day after when you ask your marketing team to rise a ticketStarting Price: $1000 per month -
28
icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
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Proxime
Feedis
Let your customers inspire your products or services. Customer is king [they say] but customer is unheard. At Feedis we strive to carry the voice of the consumer to businesses and to other consumers, so that a customer's experience will never again be ignored. Dear companies, don't start with sales but start with feedback. too much feedback? Use our empathic & state of the art AI algorithms. Your customer feedback sources are underemployed gold mines, let our AI read your reviews and extract the valuable insights that will help you make the product improvements your clients want. Powered byAI SaaS to analyze and visualize your customer feedback, Proxime centralizes all your customer feedback, is connected to all your productivity tools, and uses the latest advances in artificial intelligence and natural language understanding to detect emotions and track in real time quantitative insights.Starting Price: $30 per month -
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FeedMonkey
FeedMonkey
Collect insightful Feedback. Build Better Products. FeedMonkey is the most efficient way to collect feedback, While iterating and building User-Centered Products. How it Works. Register with your Google account to begin collecting feedback to help your business grow! Customize. Select from our list of feedback Widgets; Poll, Survey or Basic feedback form, and proceed to customizing your widget to suit your taste! Install and start getting insightful feedback from customers, to help you build better products. It's that simple. Multiple Widgets, Your Choice! Select your preferred mode of collecting feedback from Users! Feedback Widget. Comes in good for quick responses or getting insights about whatsoever feature that's launched. Comes with three templates and fully Customizible experience to help you collect better user feedback. Features. A Whole list of stuff to help you get better feedback.Starting Price: $10 per user per month