Best CRM Software in Brazil of 2025

Compare the Top CRM Software in Brazil as of November 2025

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What is CRM Software in Brazil?

CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding. Compare and read user reviews of the best CRM software in Brazil currently available using the table below. This list is updated regularly.

1

Commence

Commence

Commence, a cloud-based customer relationship management (CRM) software, is ideal for small to mid-size businesses. With Commence, users are able to manage communication with existing and potential customers. Commence features include lead management, marketing automation, customer portal, help desk functionality, reporting, and project management. Commence features marketing automation that allows users to launch targeted campaigns with a customizable budget.

2 Ratings

Starting Price: $29.00/month/user

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2

InStream CRM

InStream.io

Collect valuable information about your customers. Gather all your contacts in one place. Connect your account with LinkedIn and other social platforms to automatically gather useful information. Get the right insight by collecting the customer data you need. Manage your contacts regarding all accessible information. Never miss a conversation. Communicate with the right people at the right time. Improve the quality of communication and save time through automation. Run real-time conversations, and share information with your team. Engage in communication with your clients to build stronger relationships. Manage your business relationships easily. Have access to all your relations with customers in one place. Get immediate access to everything you need. See what, when and with whom you've been talking to lately. Benefit from the use of different lists to keep your conversations in order.

1 Rating

Starting Price: $8.00/month/user

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3

Cool Life CRM

Cool Life CRM

Get actionable information delivered in real-time with Cool Life Customer Relationship Manager (CRM). Designed with complex customer management environments in mind, Cool Life CRM provides a 360 marketing solution coupled with a full relationship lifecycle process that delivers valuable insights for business leaders. Fast, secure, and intuitive, Cool Life CRM helps address the unique market needs of specialty firms such as professional associations, financial services, software and services companies, and more.

1 Rating

Starting Price: $195.00/month

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4

Smarty

Smarty Software

Smarty is a software company based in London, founded in 2013 and officially launched in 2016. Smarty software was designed with entrepreneurs in mind. Never miss a deadline again, Smarty Deadline feature was designed with bookkeepers and accountants in mind, you can easily track key client deadlines such as payroll, PAYE payments, CIS return, etc. By combining everything into one piece of online software, Smarty allows businesses to save money by using multi-software, as well as training new employees on different systems.

Starting Price: $13.00/month/user

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5

Gold-Vision CRM

Esteiro Business Solutions

Win more customers and increase client satisfaction with Gold-Vision CRM, a customer relationship management (CRM) platform. Gold-Vision CRM modules include marketing, sales, projects, support, and events. Organizations of all sizes are suitable for Gold-Vision CRM. Automatic tracking and synchronization of emails are two of the core features of Gold-Vision CRM. With Gold-Vision CRM, users can use the dashboard to gain valuable customer information for analysis.

Starting Price: $21.50/month/user

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6

Configio

Configio

Market events and merchandise with ease through Configio. Configio is a full-featured e-commerce software that offers a wide range of features including learning management, event management, email marketing, shopping cart, e-commerce and content management. The software can be used across a range of industries including retail and education to organize conferences, conventions, camps and other events.

Starting Price: $95.00/month/user

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7

Salesinteract

Salesinteract

Salesinteract is an interactive CRM that involves your relations in the entire sales process if you want. As a user of Salesinteract you work from a clear dashboard where you can follow up tasks in a very easy and quick way and you can share presentations with your relations. Important push notifications illuminate your dashboard when your relations are promoted to prospect or customer and when your shared files are viewed and how often. Your relations automatically get their own dashboard where they see information from your company, your presentations / files / offers you have shared with them. You can communicate with your relations 1-on-1 in the communication center, which can create an even more personal bond. When targets are set, Salesinteract will suggest motivational quotes based on your progress to help you further.

Starting Price: $15.00/month/user

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8

Sellsy

Sellsy

Manage your sales cycle from start to finish with Sellsy, a complete online customer relationship management (CRM) and online sales management software. With Sellsy, sales teams regardless of size and industry can manage and track leads, create quotes and invoices, and engage customers with ease. A modular offer based on a team's specific needs, Sellsy comes with business management, CRM/opportunity management, subscription management, POS, website blog and ecommerce, purchases, margins, expense tracking tools, and so much more.

Starting Price: $50.00/month

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9

Vergify

Vergify

Vergify is an all-in-one customer relationship management (CRM) software that allows users to manage their customers, leads, and business with ease. With Vergify's visual graphs and representations, users are able to gain a deep insight into their businesses. Vergify also enables users to automate marketing by creating and scheduling email campaigns and expanding their reach.

Starting Price: $25.00/month/user

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10

90degree Team Task

Kreyon Systems

The software is implemented to provide a comprehensive web-based platform to manage different projects, track tasks, users, and offer a collaboration framework for employees. The CRM software is developed to automate & optimize the sales process, additionally, it can handle different projects, tasks, employees, client history and sales projections etc. The 90degree Team Task is a cloud-based software. The CRM module has an advanced reporting interface with 3D reports configurable as per the requirements of the business. We have launched several apps on different mobile application platforms for our clients. Our software’s are designed to work on all mobile platforms like iOS, android, wp7, BlackBerry etc. In addition to this, we have developed apps for the market space that have generated good user responses. At Kreyon, we take pride in our work and are satisfied with nothing less than exceptional work.

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11

CRMPRO

CRMPRO

Keep a single shared customer profile, company-wide. Get your finger on the pulse with graphs and charts detailing sales and forecasts. Track conversions end to end with personalized email, direct mail, voice, and print using a personalized touch. Works on any device – just fire up your mobile browser, no app required. Mobile bookmark Free CRM for quick access. Our deal tracking tool and sales pipeline dashboard give you a current, comprehensive view of all your sales activities. Know where every customer is in the sales cycle, deal size, contact history, even competitor information to help craft more effective CRM messaging. Reports & Dashboards provide a smooth, accurate read of everything happening. You can develop targeted marketing campaigns based on customer profiles and history. Execute email campaigns around time-sensitive promotions and opportunities with unlimited email. Track marketing in real-time, focus, and improve the quality of your lead generation.

Starting Price: $24.95/month/user

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12

ConvergeHub

ConvergeHub

Customer Lifecycle Management CRM, from cold prospects to happy lifetime customers. One place for all customer information and activities. Sell smarter and close deals faster with easy to customize sales processes and powerful automation. Launch effective marketing campaigns, find more interested customers, and increase your ROI dramatically. Empower agents to deliver delightful customer experience and build life-long relationships with 360-degree customer view. Track products and services, create and send custom invoices effortlessly, manage discounts, track payments and grow your business. From cold prospects to happy lifetime customers to brand advocates and beyond. Manage all customer information and activities from one place. Manage sales, marketing, customer service and billing from one unified platform. Get a 360-degree customer view and avoid duplicate data entry.

Starting Price: $11.00/month/user

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13

SalesJunction

SalesJunction

A system for managing a company’s interactions with current and future customers. CRM involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support. SFA includes a contact management system which tracks all contact and follow-up activities with customers. Designers, acrchitects, real estate developers, contractors, agents and brokerage offices. Many others, including nonprofits, online businesses, tech companies and more! Business services providers, like accountants, attorneys and consultants.

Starting Price: $10.00/month/user

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14

Tapdesk

Ayulla

Tapdesk is a CRM and leads search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals and organizations with sales team. Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search capability that allows users to find decision makers and potential customers based on multiple criteria. Tapdesk is designed to find leads that are relevant to your business and current in your niche. A complex process involving several computational steps, Tapdesk AI is engineered to make it both reliable and fast. This experience is quite incredible, we simply call it genius.

Starting Price: $9.99/month/user

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15

OroCRM

OroCRM

Regardless if you’re a single or multi-channel business focused on B2B, B2C, or both, our open-source CRM software offers the flexibility to address any business workflow or requirement. Our open-source CRM comes out of the box with rich features for optimizing conversions, growing sales, and improving customer satisfaction. Track which Leads convert into Opportunities and which Opportunities close into Customers. It’s time to understand your customer journey and provide a superior customer experience. Watch our video and learn more about our open-source CRM software. Leverage customer data, build relationships and increase sales all on our flexible platform. Monitor and analyze every step of the customer journey. Manage qualified and unqualified leads, track open and closed opportunities, and analyze customer wins and losses for accurate forecasting into your company’s sales pipeline.

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16

PharmaCODE

SoftDent

Powerful data search tools allows quick access of the data. An innovative and easy-to-use calendar is a great help for medical representatives in arranging their appointments. Various report generation and data analysis tools provide the possibility to dissect different sections of representatives’ work. Additional time dimension allows analyzing changes in dynamics of customer characteristics as well as a target setting for different time periods. Online. The application connects to central database directly. Offline. User can use the application offline without any limitations and synchronize the data when the internet connection is available. PharmaCODE is the newest customer relationship management (CRM) solution provided by SoftDent for pharmaceutical representative companies. This application was created combining newest technologies and all the experience that we have gathered during nine years developing, supporting and maintaining Customer Profiling.

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17

Basic Online CRM

Basic Business Systems

Automate your day-to-day business activities so that you can focus on selling and not on maintaining data. Grow your business faster with intelligent collaboration and reminders. Basic Online CRM is effective from initial marketing, to prospect, to customer. Never miss a call-back again with a personalized reminders feed direct from your portal dashboard or CRM home page. Instantly see contacts within the same company and identify who has the buying power. Target only those that matter to you. Our web-based CRM software works on any device to give you continuous availability whether you're at work, in a café or at home. Basic Online CRM comes with the ability to add complementary features to enhance your online contact management. No separate mobile or tablet app to install as the online CRM system responsively adapts to your device.

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18

Enrollment123

Enrollment123

Since 2001, E123 has built a name for itself in the insured and non-insured product platform arena. E123 empowers over 250,000 agents who provide more than 14,500 unique products to over 1.6M active members. The E123 Platform supports every step along the way from member enrollment, through policy lifecycle management, providing seamless recurring billing per your product plan and organizational specifications, and efficient agent and membership management. The flexibility of the E123 Platform allows for customizations best suiting your business model and needs.

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19

Ryse

Illuminate Software Solutions

Finally a super user-friendly, industry- specific CRM. Ryse empowers businesses to record every customer touch-point from social media channels to call centers measuring customer buying behaviors and predicts selling opportunities while providing insights on customer needs. Know your customers purchasing patterns, interactions with support, fulfillment or orders delivery statuses - no matter the activity get a complete view into your customers. Ryse is a complete solution and can be used by your sales teams, call centers, Retail environments, integrate with external systems. We’ve got you covered no matter where your customers are. Every customer interaction is neatly captured into an intuitive and easy to read timeline. Have a complete insight into all activities without spending hours endlessly inputting data. Create custom fields and segment your customers as you need.

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20

CustomAnswers

CustomAnswers Software

CustomAnswers is a 100% customizable CRM platform that is designed to fit into your current business model, without needing to change anything. The system helps standardize business processes and workflows. Boost productivity and efficiency with a feature-rich CRM that streamlines communications, phone calls, emails, and walk-in, while capturing and tracking all interactions. CustomAnswers gives clients answers to their custom problems.

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21

Relenta

Relenta

Most people struggle with tasks when there are too many apps and tabs open and notifications are screaming at every corner. It’s not easy to keep track of thousands of emails and interactions. It’s even harder when you have to fill out endless CRM forms. Instead of solving customer problems your team members are trying to figure out where the last customer conversation left off. Get an instant real-time 360 degree view into each relationship via Contact Timeline. Communicate with your client base without losing a personal touch. Collaborate, delegate, and see the status of each task without leaving your inbox. Your customers don’t like being passed around. CIM puts everyone on the same page. Sort your contacts into groups and apply Get Things Done productivity workflow to emails and conversations. With an easy-to-use interface, everything is no more than one click away. With email marketing built in, you can send the same email to multiple customers and make it highly personable.

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22

Tustena CRM

Digita

Tustena CRM is the new platform of extended customer relationship management of the TeamSystem group. Present on the market CRM since 2003, is established among the most solutions complete and competitive in the market, thanks to experience, research and know-how completely Italian. The competitive advantage that in the past could be found in the production system, today it focuses on customer care and in the ability to manage relationships and contacts business. With Tustena CRM integrated into the platform management range, capacity is increased control of customers, reducing costs and improving profits. It provides all the services and automations useful for managing the customer base and time and resource planning. Keep track of the activities carried out, schedule appointments and manage e-mail communications with Tustena CRM become collective processes that lead to one drastic reduction of the time normally devoted to find information that is already present in the company.

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23

CRM-gx

HydraNet

You may have read about failed CRM deployments and the difficulty of implementing CRM. Gartner Group and Meta Group report failure rates of 55-70% for CRM implementations. After reading statistics like that, many companies wonder, "Is there any CRM solution that is a genuine solution?" "Does any CRM product actually deliver on its promise?" And finally, "Do we have a chance of actually implementing a CRM solution once we pay for it?" The challenge companies face is how to separate the truth from the marketing hype. CRM vendors almost always describe their products as easy-to-use, intuitive and flexible. If all CRM solutions are so easy-to-use, intuitive and flexible, why is it that nearly 70% of all implementations fail? The answer is easy to find. Just ask the users. During the development of CRM-gx, HydraNet spoke with hundreds of users. We created a CRM system that salespeople don't hate.

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24

CRMBOOST

crmboost

Customer relationship management (CRM) is all about managing the relationships you have with your customers, including potential customers. CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers. It's an overall strategy to help you learn more about your customers and their behavior so you can develop stronger, lasting relationships that will benefit both you and your customers. It's very hard to run a successful business without a strong focus on CRM. After all, it's all about the customer. All the data you care about is right at your fingertips. To do your job well, you need the right information at the right time. CRMBOOST brings your business and its data together in one intuitive platform. Automate prospecting and sales processes with drip marketing campaigns. Automate customer service with auto-generated tickets, dispatching, and follow-up surveys. Lower costs and increase efficiencies.

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25

Adsoup

Adsoup

Everything Chat, Meets CRM. Install Adsoup live chat onto unlimited sites, Connect unlimited Facebook pages, a company email account, Whatsapp, LINE, SMS, Twitter DM and receive Facebook Leadgen forms directly into your new CRM and Sales reporting tool.

1 Rating

Starting Price: $25.00/month

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