Best Customer Service Software

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial today

The end-to-end client experience software for growing small businesses. Get the job, manage the job, get paid and get credit online with Thryv. Thryv is a secure, easy to use small business management platform that automates tasks and puts your customers at the center of your business. ThryvPay can help services businesses save thousands when you accept and process credit card and ACH payments. Take advantage of next day funding, automated recurring payments, client-side convenience fees, QuickBooks integration, automatically scheduled payments and more. Desktop, tablet, or app on the go, Thryv puts the complete business management and exceptional customer service at your fingertips. Thryv works with the digital tools you’re already using to run your small business, streamlining the way you work.

Manage all of your business software in a single platform. Single sign-on, increased team productivity, and better automation through tool centralization. What makes having all of your tools in a single, centralized platform so great? By having all of your tools in a single platform, managing you day-to-day just became a whole lot easier. Qebot Partners with the best software companies in the world, integrating their technology into a centralized platform - then we take it a step further. Centralizing your digital tools can save you time and money while managing and growing your business. The Qebot platform is built with some of the most highly rated, and scalable products on the market. Everyone from large marketing agencies, franchise corporations, and media conglomerates, to locally owned businesses and sole proprietorships drive success with Qebot's tools. There's a set of applications for every business.

CRM, finance, workforce management software, and more. Manage every aspect of your business. Pick the modules you need and begin saving time and money. Staffing Simplified Our founders have more than 20 years of experience in the staffing industry. During that time, they built, and rebuilt an internal platform that helped their team work smarter, not harder. One day a competitor saw what our founders built. She said that every other company in the industry was struggling to solve the very problems their internal platform had fixed. She suggested that they should make their platform available to everyone. In 2016 Senegal Software was born. The result is a modular platform that lets you run your business from anywhere, on any device. Today our software helps clients save time and money, all while increasing productivity. And we do not stop there – our team continuously works with clients to find new ways to automate and simplify staffing.

Taskeo strives to become a go-to tool for all those service companies that grew tired of using several apps to manage their activities. The platform’s integrated solutions include project management, appointment scheduling, CRM, time tracking and billing. It’s an excellent tool for service businesses such as law firms, agencies or consulting companies that need assistance in their business and practice management. The platform’s ultimate goal is to simplify the business management so your company can focus on what’s really important: taking care of your customers and growing your business. Taskeo requires one account to access all the functions. Thanks to this, you need fewer tools to get more done.

Sentinel Software Monetization solutions combine licensing, protection, and entitlement​​​​​​​ management to drive business growth. Let Sentinel help you extract the most value from your software. Our software solutions help customers generate new revenue streams, improve operational efficiency, increase customer satisfaction, and gain valuable business insights. Based on award-winning technology, Sentinel has a strong global customer base with over 10,000 customers, in 30 industries located in over 100 countries. Sentinel solutions enable you to offer flexible business models, capture new revenue opportunities, and minimize revenue leaks. Sentinel solutions enable you to simplify supply chain processes, ensure business continuity, reduce risk, and eliminate operational overhead. Sentinel solutions enable you to create a highly personalized and fully connected user experience to increase customer satisfaction, reduce churn, and strengthen brand loyalty.

Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys.

Don’t buy leads. Build relationships instead. Your best opportunities come from the people you already know. Build your reputation, fill your pipeline and generate new business, effortlessly. Your time is precious. Other marketing platforms take 30 hours of training just to get started. With OutboundEngine, you’ll hit the ground running in just one hour. Even better, you’ll save time week after week and month after month. We don’t just give you a tool; we take marketing off your plate completely. We write beautiful content that’s timely and industry-relevant to brand you as an expert and make you look great online. We get your business in front of the right people, every time using the marketing channels that matter most. See who’s engaging with your content and respond instantly with custom response templates and our mobile app.

With a whole load of channels to toggle between and the public always watching, delivering social customer care and marketing content that knocks their socks off is no easy feat. But what if you could enhance your tech stack with one powerful platform to manage your digital conversations? Well, now you can. The Orlo platform empowers you to focus on what really matters - providing a great customer experience - and it only takes a matter of hours to get you set up! The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on social, live chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox. Engaging your audience just got easier with Orlo’s marketing solution. Support your customers at the moments that matter with our integrated live chat solution.

Our AI platform predicts each user’s future LTV shortly after the acquisition, making it easier for growth and marketing teams to make decisions and seamlessly act to optimize LTV/CAC. Voyantis’ codeless platform automatically ingests your zero-and first-party data to fuel your growth. Our machine learning engine predicts LTV, intent, retention, and churn on a user and cohort level from the very first engagement point. These predictions can be seamlessly used for measurement, audience segmentation, and real-time campaign optimization. Voyantis uses AI to activate your data and fuel sustainable growth, so you can shift from retrospecting to futurespecting. Leveraging predictions to support better insights and actions allows companies that rely on frequent repeat purchases to break free from the struggles and limitations that stem from lacking data and short-term optimization processes. Instead, smarter and more informed actions can be made, based on futurespected data.

We’ve included additional information on our multichannel marketing, lead generation tips and tricks, case studies, and handbooks below for download. We have worked with thousands of clients, like you, and we believe strongly that we serve as an extension to their business. We view our client engagements as a partnership. Appointments scheduled directly to your calendar. We manage the consumer conversation and confirm their needs. Partner with LeadingResponse – we do the rest. We are committed to providing measured results through cutting edge lead generation techniques. Our screening process ensures the most qualified lead volume for your investment – without sacrificing quality.

The only platform for all digital customer experiences. Purpose-built to break down silos. Every day, thousands of the world's largest enterprises use Sprinklr to market, advertise, research, care, and engage consumers across 23 social channels, 11 messaging channels, chat, SMS, and email. Why move from fragmented point solutions to a purpose built platform that is unified? Leverage the ability to collaborate across teams and channels with a unified view of the customer, context and content to create better experiences for your customers. Listen to and learn from market, customer, and competitive insights – and take action in real-time. Stop guessing your brand equity metrics by gaining real-time understanding of brand awareness, product perception, customer loyalty, and user satisfaction.