Best Customer Service Software - Page 10
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Compare the Top Customer Service Software as of November 2025 - Page 10
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1
Ozonetel
Ozonetel
Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.Starting Price: $25 per month -
2
Breeze
Breeze Calendar
Breeze is a minimalistic scheduling application to help you avoid finding common time for meetings over email or text. It connects with your Google Calendar to manage appointments that your guests can schedule from a simple web page. You can have as many Breeze pages as you want. A Breeze page is set per each type of event you configure within Breeze, and each page comes with a unique URL you can share with your guests. You can have event pages for business or for your personal activities - all hassle free and according to your availability! Quickly setup your preferences, share your Breeze pages with your guests and let us do the rest. Once a guest books time with you, Breeze will automatically add it to your calendar and create a Google Meet or Zoom call link for you. Breeze works great for entrepreneurs and teams all over the globe and across multiple time zones, with automated detection and settings.Starting Price: $5 per month -
3
Appointible
Appointible
On the mission to help salons, spas and individual beauty professionals with the most efficient appointment booking system so that YOU can focus on taking care of their clients. We help you stay organized, get more done and grow your business faster. Let your clients book appointments with our modern and easy-to-use online bookings platform. Organize your business calendar on the go, manage your staff, and reduce no-shows with text reminders. Grow your business with text marketing and client engagement tools on autopilot. Streamline the process of scheduling appointments, text marketing, nurturing clients, organizing staff calendars, and more. Start managing your appointments with confidence and ease. Try for free and bring in more clients. Keep your clientele connected to you and your services, collect more reviews, and communicate with clients using our two-way text messaging system. Equip your team with simple and intuitive tools.Starting Price: $15 per month -
4
Nexoid
Nexoid
Experience advanced enterprise resource planning with Nexoid, a flexible, affordable ERP system designed by industry experts. Enjoy complete code transparency and modify every aspect effortlessly, making Nexoid suitable for all business sizes. Leverage our AI to streamline workflows and boost productivity. Our ITSM module, integrated into the ERP, enhances team and customer satisfaction. Our Amazon AWS-backed serverless architecture ensures speed, security, and top performance. Nexoid's unique, no-contract pricing adjusts to your needs, reducing costs by up to 50%. Utilize automation with custom code workflows, easily integrated with third-party systems via REST API and WebHooks. Choose Nexoid for a smarter, more efficient, and cost-effective ERP solutionStarting Price: $30/user/month -
5
Five9
Five9
Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.Starting Price: $100.00 per user per month -
6
Square Appointments
Block
Square Appointments is an appointment scheduling software and booking app. It is a one-stop solution for businesses of all types looking to save time and stay organized. It integrates POS with online booking, payment processing, customer management, and cloud-based calendar. With Square Appointments, clients can book all your services online 24/7. It also comes with robust features for teams, including employee calendars, schedule tracking, and employee and location management.Starting Price: $29/month/location -
7
TimeStatement
TimeStatement AG
TimeStatement AG is a developer of innovative time-tracking solutions on the web. - Zeiterfassung The TimeStatement online reduces administrative effort/costs, is easy to use, requires no installation and is accessible from anywhere. A version for freelancers and 1-man companies is available free of charge. One user access and two parallel projects are integrated. Here is the free full version https://timestatement.com/pricing Our time-tracking service is ideal for small to large companies, as well as for freelancer, who are looking for an intuitive and quick time and task tracking solution. Through the cloud-based TimeStatement solution, your timesheets and proffesional invoices on the web are easy to download and upload anywhere at any time and are ready for editing and entry. TimeStatement is now part of "Swisscom FinTech Startup" because of the new technologies: http://fintechnews.ch/fintech/swiss-fintech-startup-map-for-january/24699/Starting Price: $10.00/month/user -
8
BeyondTrust Remote Support
BeyondTrust
The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world. Support Everything with One Secure Remote Support Solution. With BeyondTrust Remote Support (formerly Bomgar), you can support Windows, Mac, Linux, iOS, Android, network devices, and peripherals with one, secure tool. More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network. Get more done because you’re focused on fixing issues, not fixing the connection. Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town. -
9
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
10
RumbleTalk
RumbleTalk
Easily connect and engage with your audience using smartly-designed chat tools like polls, queued messages, video calls and Q&A sessions. Built for members only. Only your members can view or participate in the group chat conversation. Best used in closed private group chat discussions. RumbleTalk was founded in December of 2012 with the purpose of bringing the chat room into the 21st century after a fruitless search to find a mobile friendly chat room service. The company continues to grow as communities around the world rediscover the power of group chat. Team RumbleTalk now consists of employees working remotely from the United States, Tel Aviv, Russia, and India. A public group chat with a designated administrator to moderate the discussion and perform special functions such as by screening chat messages. Pre approve group message before it goes live using the Moderated Chat.Starting Price: $14.00/month -
11
Chatfuel
Chatfuel
Chatfuel is the leading messaging automation solution for Facebook and Instagram. Generate more leads, personalize marketing, and automate customer service, all with Chatfuel. Get started for free today.Starting Price: $15.00/month -
12
HubSpot Service Hub
HubSpot
Customer service software that builds organization and efficiency into your customer service team. Start providing better customer service right now with Service Hub. Service Hub™ has all the tools you need to delight customers at scale. You’ll give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your business. Deliver organized customer service that gives efficient help and complete answers. Customers don’t care about the internal structure of your company. They just want help. When your teams are cut off from each other, you create friction and confusion for your customers. With the tools in Service Hub™, you can finally build a frictionless customer experience. This starts with the Conversations inbox, which brings all your communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox.Starting Price: $50 per user per month -
13
Sitejabber
Sitejabber
Sitejabber is an AI-powered reviews destination where millions of buyers and businesses worldwide come together. We drive smart purchasing decisions by enabling users to find and leave feedback on brands and their products. Meanwhile, businesses use our Jabio technology platform to amplify their reach, reputation, and revenues by sourcing and publishing reviews across multiple sites and channels. The result is online transparency for all, with connections based on trust and confidence. Jabio is an AI-powered all-in-one platform for collecting, monitoring, and distributing reviews – everywhere. When it comes to business success, the sky's the limit. Fuel your growth with the Jabio platform – and get the tools and strategies you need to make it happen. Better reviews and reputation management await – whether you’re a small business, large-scale enterprise, or somewhere in between.Starting Price: $49 per month -
14
Emailgistics
Emailgistics
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.Starting Price: $10 per user per month -
15
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
16
Helpjuice
Helpjuice
Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more. -
17
InvGate Service Management
InvGate
InvGate Service Management is a reliable help desk and asset management solution created to provide IT support and to optimize the provision of IT services. Comes with the most intuitive and easy to understand user interface, InvGate Service Management offers a multi-departmental service fulfillment solution with federated asset management capability for seamless integration between the asset requiring service and the service request. InvGate Service Management features a drag-and-drop graphical workflow builder, 100% code-free configuration, custom dashboards, business analytics reporting, SLAs, email ticketing, and more. -
18
NICE CXone Mpower
NICE
NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences. -
19
ScriptRunner
ScriptRunner Software GmbH
ScriptRunner is a platform solution for automation and delegation with PowerShell. Centralizing, standardizing as well as monitoring and controlling multiple workflows effectively relieves IT operations. Administrators and DevOps can use the supplied script libraries, customize them or develop their own scripts. A steadily growing number of well-known companies of all sizes and industries worldwide use ScriptRunner as their leading all-in-one solution for PowerShell. ScriptRunner Software GmbH has been an independent subsidiary of AppSphere AG since 2019. -
20
Helpwise
Helpwise
Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! -
21
Lunacal.ai
Lunacal.ai
Lunacal.ai helps you build the most powerful scheduling page you’ve ever owned. Calendar scheduling pages often get your most qualified visitors—people who are already interested and ready to act. Lunacal makes that moment count by showing the full picture: who you are, what you offer, client testimonials, videos, FAQs, and more. Then, it lets them book time—seamlessly. Think of it as a high-conversion landing page with a calendar built in. Lunacal syncs with Google and Outlook calendars, and integrates with meeting tools like Google Meet, Microsoft Teams, and Zoom. You can set up automated reminders so people don’t forget their meetings. Build workflows to handle reschedules, cancellations, and follow-ups. You can even automate thank-you emails or other post-meeting messages. Your calendar page can live wherever your audience is—embedded on your website, inside your emails, or even in your Instagram bio. When someone’s interested, they can book time right then and there.Starting Price: $9/user/month -
22
CommBox
CommBox
The future of customer communications. The intelligent customer communication center for live and automated interactions. Put your customers in front row. Upgrade your customer support services and enable customers to communicate with you when and how it is convenient for them. Usher in every customer, one by one. Increase your availability using CommBox powerful platform and offer customers AI-powered, automated customer service features. Convert more leads into customers quickly and achieve your omnichannel strategy with CommBox state of the art, lead generation and sales tools. One robust omnichannel platform powered by AI for all customer communications. Provide a complete omnichannel experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox. -
23
Geta.ai
Geta.ai
Geta.ai is a no-code conversational AI platform that helps businesses automate customer engagement, lead qualification, and workflow execution across messaging channels like WhatsApp, SMS, Email, and Web. Designed to simplify communication and enhance productivity, Geta.ai enables teams to build smart virtual assistants that respond instantly, personalize conversations, and integrate seamlessly with existing CRMs, lead systems, and marketing tools. Whether you're in real estate, education, healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion. -
24
N-able N‑central
N-able
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business -
25
TrustRadius
TrustRadius
TrustRadius is a review site for business technology. Optimized for content quality and data integrity, we help buyers make better product decisions based on unbiased and insightful reviews. We also help vendors harness and scale the authentic voice of their customers. Every reviewer is verified by multi-step processes to ensure only genuine product reviews surface. We don’t sell leads or paid placements. Vendors can’t skew results, period. Each review is vetted for quality, depth, and detail by our Research Team before publishing. Our reviews average more than 400 words. -
26
Yelp
Yelp
Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers. -
27
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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28
LearnUpon
LearnUpon
At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses. Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, partners and customers. Plans start at $15,000 USD.Starting Price: $15,000/year -
29
BookSteam
BookSteam
Simplify your booking process with BookSteam, an online appointment and scheduling software. Suitable for service professionals in a wide range of industries, BookSteam allows business users to book attract new customers online, accept online payments and sell packages, and build customer relationships to enhance profits. Its key features include a client database manager, customizable booking webpage, calendar synchronization, email and SMS notifications, class scheduling, and more.Starting Price: $19.95/month/user -
30
iTop
Combodo
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind. Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity.Starting Price: $0