Best Customer Service Software of 2025

Telegram messages are heavily encrypted and can self-destruct. Telegram lets you access your messages from multiple devices. Telegram delivers messages faster than any other application. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram keeps your messages safe from hacker attacks. Telegram has no limits on the size of your media and chats. Help make messaging safe again – spread the word about Telegram.

19 Ratings

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tawk.to

Message your customers, they'll love you for it. Monitor and chat with the visitors on your website, respond to support tickets and create a help center to empower customers to help themselves – all 100% Free. Because you need a free and easy way to communicate with your customers. Your customers have questions before they buy, by being where they are, when they need you, it gives them the confidence they need to choose you over the competition, every time. With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place, for all of your customer interactions. Easily identify FAQs and capture help center searches to create articles and shortcuts so that agents can respond faster, and customers can get help without having to make contact. Add a small javascript snippet to your site, it takes 30 seconds to get started. See which pages your visitors are on in real time, and what they are searching.

4 Ratings

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Viber

Viber Media

Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!

5 Ratings

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LogMeIn Pro

GoTo

LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.

2 Ratings

Starting Price: $30 per month

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DocMeIn Medical Scheduling

DocMeIn.com

DocMeIn is a sophisticated cloud-based appointment scheduling software created specifically to meet the needs of healthcare and medical service practitioners. Suited for both for small and midsize healthcare facilities and individual practitioners, DocMeIn enables medical centers to easily book online appointments with their patients and send them automated reminders for their upcoming appointments. Primary features include color-coded calendar, recurring appointments, appointment reminders, automatic recalls, advanced meeting, patient self-service, and more.

Starting Price: $0.01/month

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MakePlans

MakePlans is a user-friendly system for appointment booking and event registration. Quick and easy booking for your customers. Your customers select a service and time slot. You spend less time on the phone and more time with your clients. Notification screenshot The appointment is automatically added to their calendar. With every step of the booking automated you have less to worry about. No double bookings or misunderstandings on the phone. Reminders sketch We send SMS reminders to your customers. Reduce no-shows. Increase profits. MakePlans is a simple to use service for allowing your customers to book online. The booking site makes it possible for customers to book appointments between your normal working hours or signup for events at specific times. The customer receives confirmation email or SMS, they can easily add the booking to their calendar, and a reminder is sent before the booking starts.

Starting Price: 9

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JustReview

JustIdea

There are hundreds of useful reviews of your company on the web. But they can simply go to waste, as your customers don’t know they exist. So why not collect them all and embed the reviews in your website to make your product even more trustworthy? Don’t worry, with us it’s as easy as pie! Just sign up for free and benefit. By using advanced tools and magical technologies, we can collect all your reviews from the web every single day. You are notified when a new review pops up in any service and we embed it in your website right away. We work hard to help you make your offer even more appealing for customers. And your satisfaction makes us proud! With JustReview you can collect all the Reviews and Testimonials concerning your brand in one place! But now you may also conveniently include them on each of your subpages in the form of JustReview Badge. It’s a simple and transparent way of building your social proof that really works.

Starting Price: €9 euro per user, per month

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Customer Appointment Manager

Atlas Business Solutions

Book and manage customer appointments with ease with Customer Appointment Manager by Atlass Business Solutions. A trusted appointment scheduling software, Customer Appointment Manager offers many features to help businesses book and manage appointments faster and more efficiently. These include find open time function, search, waiting list, recurring appointments options, employee work schedules, alerts, service templates, employee filter, and more.

Starting Price: $295.00/one-time

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Activate

Activate is an enterprise management and automation solution that manages a user's Identity, Access and Digital Workspace. It's fully integrated with Microsoft Suite offerings such as Active Directory, Office 365 and Azure AD. Activate enables users to request, approve and manage common IT systems like Active Directory, Exchange, Office 365 and Azure for themselves and other users in the organization. Activate's integration of Identity Management and Service Management into a single product enables stream-lined management of a User's Lifecycle from On-boarding to Off-boarding. Activate's virtual LDAP technology allows Azure AD to be managed in the same way as Active Directory. This means that services can be transitioned from on-premise to the cloud in a seamless manner without user service interruptions.

Starting Price: $5.00/one-time/user

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Scopedesk

Scopedesk is help desk software built for teams as well as customers. Facilitates shared or individual help desk workspaces with access permissions for diverse teams and departments and share information throughout organization. Depending on organization’s requirements, close the entire site to guest visitors, or allow visitors to access selected resources without having them sign in. Email-to-ticket conversion utility converts customer email messages from the multiple mailboxes into the ticket database, while keeps users up-to-date with timely email notifications and alerts. There is no need to install anything. No more complicated team training. Scopedesk is faster and easier to implement and learn than any other traditional online help desk software. Quick and reliable access while away from the office. Enables access to help desk data from today’s most popular smart phones and mobile devices.

Starting Price: $79 per month

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123 Live Help

TopCMM Software

123LiveHelp is the most powerful live help software for your website; Live chat, live support can be established as easy as 1-2-3! 123FlashChat supports high load of 5000 connections per server. It is the fundamental for virtual gifts , membership upgrade and PPM/PPV room which will boost revenue from your chat. High-quality video and audio communication will make a more enjoyable and impressive chat experience. It allows video publishers to become broadcasters , whose video will automatically broadcast for everyone in the current chat room. Users can click the queue for mic button to apply to publish video and admin will authorize the 1st, 2nd and 3rd video. Virtual gifts are fun animations that can be purchased within a chat room and sent to your friends or new acquaintance.

Starting Price: $50.00/month

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Atomic

Atomic Life Inc.

Imagine going back and forth for recurring 1:1 meetings in your email for your team. Now imagine working in a remote team with different timezones. Now imagine arranging an ad hoc team meeting that was not planned for your remote team. How do you get everyone together without disturbing their work flow (aka tasks)? Use AI to find open slots from everyone's calendar and move things around if possible to find a good spot for everyone. Add tasks on your calendar from any app. Let the AI scheduler move around these task events while still giving you time to get them done. Now take this even a step further with events that are modifiable and can be placed somewhere else based on your priorities. Let all of this happen automagically for you on a daily basis before work starts.

Starting Price: $15/month

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Boostly

Boostly is a professional online reputation management service focused on helping businesses improve their ratings and grow customer traffic across popular review platforms. They support major sites such as Trustpilot, Google Maps, TripAdvisor, Yelp, Airbnb, and more. Boostly’s process begins with analyzing a business’s current reputation, followed by developing and implementing a customized strategy to address negative feedback and increase positive reviews. Their team actively manages reviews and monitors progress to ensure sustained improvements. Pricing varies by platform, with each review priced according to platform norms and minimum review requirements. Boostly’s case studies show significant rating improvements for restaurants, dental clinics, and hotels through genuine reviews from real users over several months.

Starting Price: $17/month/1 task

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Dlopo

Discover Dlopo, a scheduling tool designed to simplify life. Whether setting up personal appointments or coordinating with others, Dlopo helps manage it all in one place. Key features include: Sync with Google Calendar: Keep all events in one spot. Google Meet Integration: Set up virtual meetings effortlessly. User-Friendly Interface: Creating booking pages and managing appointments is straightforward. Reminders and Notifications: Receive timely alerts to never miss an appointment. Personalize Your Profile: Customize the booking experience to match personality or brand. Detailed Analytics: Analyze scheduling patterns to improve productivity. Security is a top priority, with advanced measures in place to protect information, ensuring data is safe. Dlopo is designed to help stay organized and save time. Experience a new level of convenience in scheduling.

Starting Price: $5/month

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i-Scheduler

PeoriaDesignWeb.com

Appointment scheduling software is a customizable program to make appointments online ( medical, professional services , physical resources ). The software can be customized in dozens of ways to meet your unique scheduling requirements. Reliability is very important which is why I offer access to a real time backup of your system on another server. In case the server is down, you can always view your schedule on the backup server. My design intent is to make it as easy as possible for a user to quickly schedule an appointment. I firmly believe, "Less is more" . The program does not require a user to 'Register' nor does it require them to have a password to make appointments. However, the program offers powerful back-end functionality for an administrator. For example, the admin can do mass scheduling and cancellations, set up auto-repeating bookings, and colorize appointments.

Starting Price: $10.00/month

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WorkOrderAvenue.com

Work Order Avenue dot com is a work order management software designed for small and medium-sized businesses. No matter your type of business, our software allows you to manage and follow up on your work orders or service requests in a simple and easy way. Because our software is user-friendly and very easy to use. You have nothing to install or set up on your computers since everything is kept in the cloud on our servers. All you need is a simple web browser to access the application. That's it! We take care of everything from updates to backups. So, you have nothing to worry about and you can focus on your core business; not on hardware and software stuff. You can track and manage your service requests. Manage your technician's schedule, and performed works as well as work time. Print or send your work orders or invoices by e-mail with a simple mouse click. This is so simple!

Starting Price: $6.99/month/user

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Easy Client

Simple online client information and booking system. Adding an appointment to your online system is as easy as filling in a diary. Getting meaningful information from a diary isn't so easy, that's where our system shows it's full value. Combine client informtion and appointment scheduling in one place. Give your clients the ability to login and see their forthcoming appointments, practitioners can also log in to see their appointments. Re-arrange your appointments by simply dragging and dropping them to their new time slot. With just a few mouse clicks you can add a booking, view client details and practitioner hours. it's never been simpler to administer your workload. Online client information and booking system. "Doctor's style" appointment system. Create an appointment in 3 clicks of your mouse. Secure server to ensure privacy. Drag and drop to re-arrange appointments. Comprehensive reports, charts and statistics. Client and practitioner logins.

Starting Price: $21.86 per month

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MQTTCHAT

MQTT CHAT

A complete chat solution for your web site for $1 only. Add voice, video and text chat to your site. Revolutionize communication for your users, allow them to communicate, connect and collaborate with MQTT CHAT. All chat features are there with template choice: embedded or similar to Facebook. MQTT CHAT stands out by a cheapest price on the market ($1 per 1K users), You can try application for free for two years and only when you are convinced start paying. Easy integration with a few lines of code. Even a beginner in PHP and Javascript can work with ! Since you do not have direct access to our database, you need an SDK as an intermediary to add your users to MQTTCHAT, edit user's informations etc . The SDK is based on calls to REST services hosted on our web servers. All queries are authenticated using Oauth2 protocol. There are different operations you can do with mqttchat SDk in the programming languages currently available: php and Android.

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Calday

Calday offers a user-friendly interface with a range of advanced features that enable users to manage appointments, schedule meetings, and send automatic reminders. First and foremost, with our built-in calendar and calendar hub, you can connect all your calendars in one place – including Google Calendar, Outlook, iCal, and more. Calday is designed to support both offline and online businesses, so you can seamlessly integrate scheduling into your workflow no matter what type of business you run. And with our unique feature of allowing clients to book several services at the same time, you can streamline your scheduling process and save time. Plus, Calday offers both web and mobile apps, so you can keep track of your schedule on the go. And with our top-notch tech stack, we guarantee a bug-free experience with the best performance.

Starting Price: $10/month

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ZapScale

ZapScale is the easiest Customer Success Platform. ZapScale empowers Customer Success teams to monitor and manage their customers effectively. With 150 data points from 6 data sources, ZapScale gives you a customer health score that is evidence-based, conjecture-free, and accurate. Automatic alerts and predictive churn analysis, allow you to identify and solve customer pain points proactively with ease and efficiency. We help you ensure your customers get continuous value from your solution.

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ReplyGenius

ReplyGenius is an AI-powered customer review analysis tool that transforms reviews into actionable insights in just 30 seconds. The software analyzes customer reviews from multiple platforms including Amazon, Trustpilot, Google Maps, and Google Play Store. It provides comprehensive reports including NPS (Net Promoter Score), SWOT analysis, sentiment analysis, review drivers, timeline charts, popular phrases extraction, and buyer personas. The tool can analyze thousands of reviews instantly and generates exportable PDF reports.

Starting Price: $18

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Best Customer Service Software

Compare the Top Customer Service Software as of November 2025

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