Page 16 | Best Customer Service Software of 2025

Pike13

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model. The software helps business owners and their staff manage schedules and enrollments, billing and payroll, client information and more. The intuitive, mobile-friendly Pike13 interface helps business owners and their staff spend less time struggling with administration and more time with clients. Free mobile apps simplify schedule and client management, as well as streamline the check-in process. Automated, targeted reporting helps business owners measure the health of their business and focus on the information they need to know to make data-driven business decisions. Pike13 customer service un-matched. Each new Pike13 customer is assigned a dedicated onboarding specialist to help guide software setup. The rockstar Pike13 customer care team regularly goes above and beyond to assist with customer questions.

3 Ratings

Starting Price: $129.00/month

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Start Hotspot

Start Hotspot Cloud WiFi platform helps you build your WiFi and scale as you grow. Connect routers, customize splash pages, limit user Internet access, engage social WiFi users, accept credit card payments, check statistics and analytic. Hosted by us, managed by you from any device. Engage WiFi users with video or image ads. Location based video ads acounts for the best engagement motivators with high conversion rate. Lift your user experience to the next level using an innovative WiFi marketing approach! Send targeted Email campaigns. Promote brands and monetize by offering Video ads for access. Put a latest promotion or display coupon to be redeemed at retail store. Offer discounts and invite guests to complete survey or just get more info. Advertise and engage prospective customers with the right promotional message.

3 Ratings

Starting Price: $48 /Year /AP

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Botsify

Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.

3 Ratings

Starting Price: $49 per month

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LINE

Naver

Free Messaging Whenever, Wherever. Send free one-on-one and group texts to your friends anytime, anywhere! LINE is available for a variety of smartphone devices (iPhone, Android, Windows Phone, BlackBerry, and Nokia) and even your PC. Free Voice & Video Calls. Call friends and family as often as you want, for as long as you want. Free international voice and video calls make it easy to stay connected. Currently available for iPhone, iPad, Android, Windows Phone, PC (Windows and Mac), and LINE Lite on Android. Share exactly how you’re feeling by choosing from over 10,000 stickers and emoticons! Visit the Sticker Shop to discover original stickers of your favorite characters and celebrities. LINE NEWS is the most popular news content curation service in Asia and aims to deliver valuable content that enrich your everyday life. Receive medical consultations at home when you don't have time to visit a hospital or want to avoid the crowd.

3 Ratings

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ngDesk

ngDesk includes support, sales, asset management, marketing and pager in an all-in-one application that is ready to go and easy to use. ngDesk offers a complete solution for customer support, marketing, sales and allows to easily automate your processes. Everything you could ever need all in one location. Chatbots: No code required. Let our easy to make chatbots engage with your customers. Ticketing: With custom views, shared inboxes you can easily collaborate to solve tickets faster. Forms: Use custom forms to get the information you care about.

4 Ratings

Starting Price: $4 per user per month

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Trustpilot

Grow brand trust. Show brand trust. Trustpilot reviews get you closer to your customers and power your business forward. Built on honesty and transparency, Trustpilot is the people's choice for reviews. With over 400,000 businesses reviewed and 1.1 trillion ratings and reviews displayed in Google annually, companies use Trustpilot to establish credibility and improve their reputation. Get great reviews by making it easy for customers to leave reviews. Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.

4 Ratings

Starting Price: $199.00 per month

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ITarian

Enable your staff to monitor and manage the security, performance, and administration of your entire IT infrastructure from a single platform—all at no cost to you. The comprehensive and powerful ITarian platform helps you simplify operations, boost productivity, and better utilize IT resources. Provide IT staff with more monitoring and management capabilities. Boost IT productivity with integration between roles, functions, and toolsets. Maximize uptime with proactive detection and resolution capabilities. Automate day-to-day tasks with custom scripts.

4 Ratings

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GoSite

The easiest way to connect your business with more customers. A complete software suite that makes it easy for customers to find, engage, book and pay for your services online. Connect with new and repeat customers. Finally, a complete software suite that automatically connects you to your customers across the growing number of digital channels. These days, customers need everything to be easy. That's why we designed a complete software suite to make it easier for you and your customers. Thousands of businesses trust GoSite to supercharge their business.

5 Ratings

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Booker

Booker is the leading management software for beauty businesses. With Booker, salon and spas and other types of beauty businesses can simplify and streamline booking, payment, customer management, and marketing so they can better take care of their customers. The platform also features point-of-sale, membership and loyalty programs, and is accessible from anytime, anywhere.

2 Ratings

Starting Price: $85.00/month

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Activechat

Activechat, Inc.

Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!

2 Ratings

Starting Price: $49.00/month

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FlexBooker

FlexBooker helps you Easily Accept Online Bookings From Your Website. Your account can be set up in minutes, and right away you can start taking appointments from your clients online, without the back and forth of arranging times in the past. Not only will FlexBooker help you drive business, even while you sleep, but will increase your sales through automated confirmations, reminders and follow-ups via e-mail and text message! FlexBooker also includes powerful reporting and all data can be exported to Excel for analysis. It is highly customizable, including both design, colors, booking form fields. Other powerful features of FlexBooker include the ability to accept payments when your clients book online via credit card, and also membership management, allowing automatic subscription payments and package management.

2 Ratings

Starting Price: $39.00/month

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Bird

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

2 Ratings

Starting Price: $45 per month

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RustDesk

RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.

3 Ratings

Starting Price: $9.90 per month

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SnapAppointments

Online appointment scheduling, client management, business reports, automated appointment reminders, and more. Extensible and infinitely scalable appointment solution able to accommodate businesses and organizations of all sizes. Powerful features and an elegant user interface seamlessly combined with enterprise-grade security, reliability, and performance. PCI Compliant capture, storage, management, and processing of customer payments. Charge or simply store credit cards at the time of scheduling. Upload and store images, forms, receipts, executed contracts, documents, and any other files associated with customers and contacts. SnapAppointments supports multiple business locations per account with each location configurable to any time zone in the world. Embeddable appointment scheduling options allow your clients to schedule appointments in style without leaving your website.

3 Ratings

Starting Price: $14.99 per month

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AppointmentCare

AppointmentCare, an online scheduling and appointment management platform, was created to meet all appointment management needs. AppointmentCare allows users to customize their pages with information about their enterprises and begin taking appointments online in a short time. Clients can easily schedule, cancel, reschedule or check their appointment time with AppointmentCare integrated into the user's system.

Starting Price: $14.95/month

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Medallia Concierge

Medallia

Medallia Concierge (formerly Zingle) is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty. Delight customers with personalized engagement and build brand loyalty. Drive sales with AI-powered, personalized promotions. Uncover meaningful insights from every interaction to increase efficiencies. Use personalized two-way messaging to build customer loyalty by seamlessly addressing customer wants and needs in real-time. Communicate and solicit feedback from across channels – from SMS to web chat to Facebook Messenger and other apps wherever your customers are, and identify opportunities to improve experiences as they unfold. Directly connect this data with the most commonly used CRM solutions, and customer service tools. And with Medallia's advanced segmentation capabilities, customer data can be utilized to design brand-differentiated services for each customer segment.

Starting Price: $179 per month

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Bookafy

Bookafy is a robust and automated booking software for demos, service appointments, sales, and calls. Comes with a beautiful booking page or on website integration, Bookafy allows customers to book their own appointments, pay bills, and reschedule meetings, demos, and appointments seamlessly. Simple and powerful, Bookafy’s sophisticated online appointment scheduling platform features enterprise-level capabilities such as automated Text reminders, mobile scheduling, class and group scheduling, GoToMeeting integration, unlimited users, and more.

Starting Price: $7.00/month/user

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EZnet Scheduler

Discover how EZnet Scheduler, a robust, highly customizable, and cost-effective, high-value scheduling tool, can streamline your business operations to peak efficiency with our cutting-edge scheduling technology. Featuring the intuitive IntelliVu™ digital job board and dynamic two-way SMS capabilities, EZnet Scheduler enhances client communication and effectively reduces no-shows. Highly customizable from the start, if you need additional customization, we’ll adapt our system to perfectly fit your specific operational needs. This scalable and cost-effective scheduling platform integrates seamlessly into your existing workflows, enabling you to optimize resource management and maximize operational success. Schedule your FREE demo today to experience the full capabilities of EZnet Scheduler and transform how you manage your time and appointments.

Starting Price: $39.96/month

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SuperSaaS

SuperSaaS is an online booking solution which allows businesses and individuals to accept online bookings through any online device. SuperSaaS is easy to use and highly customisable software that works for all types of scheduling requirements and businesses of all sizes. You can accept bookings via your online schedule, your social pages or integrate it within your website. Key features: - Adapts to your business needs - Calendar sync (e.g. Google Agenda, Microsoft 365) - Online payment and pricing rules (e.g. PayPal, Stripe) - Notifications - Access control - Customisable layout and forms - Website integration - Integration with other apps - Reporting - High level of security and reliability

Starting Price: $9.00/month

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todo.vu

Kitovu Pty Ltd

todo.vu combines task and project management with time tracking and billing to provide a flexible, all-in-one productivity tool for freelancers, consultants and teams. Managing any number of client tasks or in-house tasks is made simple. Users can capture tasks quickly, organize their workload visually, delegate, collaborate, and track any time spent on tasks – at any hourly rate. todo.vu integrates tasks with time tracking and billing so this time tracked on tasks converts into itemized billing reports quickly and easily, as todo.vu calculates time-cost totals in the background. See where every minute of your workday goes, track team and project progress, get paid properly for your time, and use real data to fine-tune the way you work. All of this leads to improved efficiency, profitability, and service transparency that exceeds client expectations. todo.vu is $9 per month per user, capped at $99 per month; every user after the eleventh user is free.

Starting Price: $0/month

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Trakstar Learn

Mitratech Trakstar

Make external training easy, fast, and effective with Trakstar Learn, an online training software trusted by the world's biggest brands. Trakstar Learn helps enterprises across hundreds of industries to deliver and extend training to contractors, resellers, franchisees, agents, and other key business partners. Employee training across an enterprise comes with a unique set of challenges. In-person employee training is often difficult to coordinate and is expensive. The Trakstar Learn LMS takes the stress out of employee training, leaving you more time to focus on what’s important. Your employees will retain information better by learning at their own pace in a user-friendly online training environment. Additionally, employees on-the-go can access learning content from your corporate LMS on their mobile devices.

Starting Price: $599.00/month

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Insight Salon & Spa Software

Syntec Business Systems, Inc.

Overcome the challenges in your salon and spa operations and grow your business with Insight Salon and Spa Software. Insight helps business owners simplify their day-to-day activities and provide unparalleled customer service. The software offers a wealth of tools for appointment booking, client management, staff management, services management, marketing, reporting, payroll, Point of Sale (POS), inventory management, loyalty points, consent forms, and more. Insight allows your clients to be able to book appointments online and your staff to view and book appointments using our mobile apps for Android and iOS devices.

Starting Price: $25.00/month

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Artichoke

Artichoke is a simple all-in-one platform for solo entrepreneurs and small teams with up to 10 members. The software combines all the essential tools needed to simplify appointment-based businesses. These include online scheduling, appointment reminders, income and expense tracking, credit card processing, and client progress notes and reminders. It also comes with a host of features to grow your business, such as email marketing, referrals, reviews, and gift cards.

Starting Price: $25.00/month/user

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Revver

Transform your document-dependent work from a burdensome task to a powerful source of growth and positive impact. Leap-frog the limits of traditional document management, and transform document-dependent work from unsecure, manual and burdensome busywork to a powerful source of growth and positive impact for organizations of all sizes and across a broad range of industries. Achieve business zen with Revver (formerly eFileCabinet), an advanced document management software. Revver combines a wide array of tools in one platform, including workflow automation, advanced search, and integrations with leading business tools. These powerful purpose-built features help business keep their heads above the flood of paper documents and eliminate the chaos of scattered digital assets.

Starting Price: $9.95/month/user

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Bizstim

Bizstim Software Solutions

Bizstim business management software is a cloud-based business software solution for small and medium sized businesses. If you are a company that requires scheduling, reminders, billing, accounting, sales management, human resources, records management, and much more, this software would be a great addition to your business. Many of our clients see a 4x to 8x return on their investment within the first month of using Bizstim. Using our CRM software will make you money! Give us a call or try our software for free and we'll show you how. Come to our website for more information or grab our toll-free number and let's have a chat.

Starting Price: $7.99/month

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Answerbase

Lumin Creative

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.

Starting Price: $19.00/month

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Spotler CRM

Spotler

Spotler CRM (formerly Really Simple Systems) is the powerful CRM system that's designed for growing teams working B2B. Spotler CRM provides everything your sales team needs to manage customers, prospects and sales, without letting the technology dictate your strategy. The CRM system also comes with integrated email marketing and customer service desk modules and is accessible anywhere on desktops, tablets and smartphones. The CRM is designed so it is easy to set up and easy to use. This means you can train your team in minutes, so you can concentrate on growing your business.

Starting Price: $17.00/month

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Appointment Reminder

Reduce no-shows and get higher response rates with Appointment Reminder, an automated SMS Reminder System. Appointment Reminder allows users to integrate with existing booking calendars such as Outlook, iCalendar, and Google Calendar. Appointment Reminder allows users to automate appointment reminders in email or SMS format. Appointment Reminder also allows users to customize parameters such as amount of reminders to send, method of sending, timeframe of sending reminders, and more.

Starting Price: $19.00/month

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Bookedin

Eliminate the stress of managing appointments and save time with online booking. Bookedin is an award-winning online appointment scheduling software that helps small businesses reduce stress, automate repetitive tasks, and improve customer service. Clients can book easily online without having to download an app or remember a password. Automatic text and email confirmations & reminders eliminate no-shows, protecting your time and preventing gaps in your schedule. Bookedin keeps everyone organized, calm and focussed on what matters most. Clients can pay online for services, and find your business easily via Instagram, Facebook or Google Search.

Starting Price: $24

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Chaport

Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Starting Price: $19/month

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Best Customer Service Software - Page 16

Compare the Top Customer Service Software as of November 2025 - Page 16

Pike13

Start Hotspot

Botsify

LINE

ngDesk

Trustpilot

ITarian

GoSite

Booker

Activechat

FlexBooker

Bird

RustDesk

SnapAppointments

AppointmentCare

Medallia Concierge

Bookafy

EZnet Scheduler

SuperSaaS

todo.vu

Trakstar Learn

Insight Salon & Spa Software

Artichoke

Revver

Bizstim

Answerbase

Spotler CRM

Appointment Reminder

Bookedin

Chaport

Best Customer Service Software - Page 16

Compare the Top Customer Service Software as of November 2025 - Page 16

Pike13

Start Hotspot

Botsify

LINE

ngDesk

Trustpilot

ITarian

GoSite

Booker

Activechat

FlexBooker

Bird

RustDesk

SnapAppointments

AppointmentCare

Medallia Concierge

Bookafy

EZnet Scheduler

SuperSaaS

todo.vu

Trakstar Learn

Insight Salon & Spa Software

Artichoke

Revver

Bizstim

Answerbase

Spotler CRM

Appointment Reminder

Bookedin

Chaport

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