Page 22 | Best Customer Service Software of 2025

Appoint.ly

Helps you to schedule 1-on-1 meetings with people all over the world. Works with Google, iCloud, Outlook, Office 365, and Exchange calendar, so forget about double booking. Saves your time by automated scheduling process that allows to schedule meetings via shared links. The idea is simple, you create your calendar, set your availability, and then share it with your clients or co-workers, who can easily schedule an appointment. Thanks to the integration with all major calendars and time-zone synchronization, you can be sure that everything goes smoothly. Great for professionals and teams scheduling different types of appointments. Good for individuals managing small projects. Interested in white-label solution for your enterprise? Custom software development, clock, custom API integration, brand customization, and dedicated partner manager.

Starting Price: $8 per month

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BookingKoala

We got your business covered from start to finish. We aim to give your customers the perfect experience while making your life easier. Now, anyone can start a service and compete with multi-million dollar brands in just seconds. When you need to find more clients, give pricing, find availability, send out a confirmation, send out a reminder, gather feedback, get reviews, charge the client, send payment, and more. BookingKoala has you covered. Set up your store or use our default options for new start-ups and launch in less than 60 seconds. Gain access to our marketing features helping you gain more customers. Run your business from anywhere in the world with mobile access. Use our free theme or use your own existing website.

Starting Price: $27 per month

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AdaptiveU

Free learning platform, which lets you create courses, deliver and track progress. Empower new employees and simplify onboarding with custom training resources. Increase retention and LTV of your customer by guiding them with your product features. Empower new employees and simplify onboarding with custom training resources. Add videos, documents, quizzes in the form of lessons and courses. Channels are the chunk of intermediaries that take the product/service from the manufacturer/creator and deliver it for the consumption of end-users. Many businesses sell through distribution or multiple channels as they help bring their products or services to the market. Channel training needs you to develop customized training modules for different aspects. For example, modules focused on teaching distribution sales techniques would include training on time and territory management; development of distributor capture plans; creation of unique sales programs.

Starting Price: $99 per month

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Amidship

Building a website has never been easier. In minutes, you'll have a professional website to help you build your brand, and reach more clients. Say goodbye to pen and paper. View and manage your client appointments on-the-go from one central place online. Stay on top of your books. Manage your invoices and track your payments to get a better understanding of your sales each month. Keep all your client records in one place. Track your clients' unique history so you can customize your services to fit their needs.

Starting Price: $8 per user per month

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CenterWare

Nuxiba Technologies

Nuxiba Technologies has helped increase companies productivity to over 50%, how we have uncomplicated contact center life and have reduced your downtime and costs. Nuxiba has the most complete contact center suite with the best price per agent on the market. With the best technical support, we know why our clients stay with us on average of over 12 years and why we have 45% of the market share. Nuxiba is TPCA compliant and offers end to end services for your Contact Center in the Cloud. Discover why Nuxiba is the only one in the industry to have a three month, money-back guarantee.

Starting Price: $89/month/agent

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Overdrive

Refractiv

Turn Google Drive and Google Workspace content into web pages automatically. Set up a site in minutes. From simple sites to advanced solutions for business and education. And everything in between. Overdrive integrates perfectly with Drive. Just tell it which content to use and it creates the site structure, navigation and pages at the touch of a button.

Starting Price: $5/month/user

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CXONCLOUD

UNLOC Ltd.

CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.

Starting Price: $39.00/month

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Stratifyd

You don't know what you don't know. Stratifyd is designed to find the trends and anomalies that point to changes you need to make in your customer, product, and employee experiences. Capture and connect voice of the customer data from any source— first- and third-party data, social, chat, speech, reviews, and more, into a single secured and trusted Experience Analytics Platform with our expansive library of experience, operational, behavioral, public data, and open API sources. Quickly drill down to the moments that matter by harnessing the power of Smart AI. Take charge of a 24/7 stream of customer experience, behavioral, and operational data to reveal and predict key topics, anomalies, sentiment, and trends, no data science or coding required. Show customers you’re truly listening to their experience. Reduce churn, drive loyalty, and improve efficiency by automatically acting on the insights that matter.   

Starting Price: $1000 per year

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RepuSure

Reputation.ca

Deepen client and employee relationships with RepuSure® programs designed to protect employees and employers while adding value and revenue streams to benefits programs. Every five minutes someone has their reputation damaged by blogs, reviews, social media or the mainstream media. Provide your customers with the protection they need with RepuSure® – online reputation management services – a personalized service that includes proactive education through our portal with video and online learning, 24/7 chat support, reputation monitoring software and when human nature strikes – proven expert crisis management. We have developed proprietary techniques for having certain content permanently deleted from certain websites. If it is possible, we will have the content deleted from the website and then removed from Google within a few days. Interested in learning more? Contact us at 1-888-505-5023

Starting Price: $79 per user per month

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Appath

Appath is cloud solution for multichannel eCommerce retailers to centrally manage their inventory, orders, shipping, and customer service. The robust features in an easy-to-use application enable our users to efficiently operate their daily processes and increase sales. Appath is seamlessly integrated with major sales channels such as Amazon, eBay, Shopify, and Magento, as well as major shipping carriers UPS, FedEx, and USPS. Appath is a complete web-based software, allows full control of your multichannel eCommerce business from anywhere. Our automation tools are best in class, enabling efficiency for your company and hours of time saved for your staff to concentrate on sales. Assign specific roles and restrictions for each user to access only particular areas of management for your multichannel orders and inventory. Appath automation tools for online sales order shipping management enable bulk shipment processing defined by package weights, order values, sales channels, etc.

Starting Price: $15 per month

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Gorgias

Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place

Starting Price: $50.00/month

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GoReminders

GoReminders is your all-in-one solution for text & email appointment reminders! Reduce no-show clients with this simple scheduling & reminder service. Save time and money with automatic reminders & confirmations for your clients, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Our users say: "The best out there!" "Huge timesaver" "Very flexible" "Decreased my No Shows significantly" "Reasonably priced" "Highly recommend to anyone." FREE TRIAL!

Starting Price: $10.00/month

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Allegra

Steinbeis

Allegra software provides classical project management with which you can plan and manage your projects classically, agile or mixed. supports the Scaled Agile Framework (SAFe). So you can use agile methods even in large projects. Agile with Scrum and Kanban is a premium scrum and kanban tool. Use backlogs, epics, user stories, sprints and burn charts as well as integration with Git, Gitlab and Eclipse for high productivity in software development. Allegra offers task management features in which you can organize all kinds of processes in workspaces. Wrokspaces and processes can be structured hierarchically to any depth, e.g. for postal number areas, product areas or departments. With task management software, you can automate workflows without having to program anything. Automatic answering of emails, resubmissions, escalations and approval procedures: the graphic workflow editor and the task engine make it easy for you to automate even complex tasks.

Starting Price: €40 per month

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Abara LMS

Abara LMS provides training companies with an online platform that allows them to sell and distribute training content. Training companies can offer their courses via their website using eCommerce abilities or have corporate clients sign all their users onto Abara LMS. It’s this rich feature set which allows training companies to easily monetize their training, making Abara the best LMS for training providers. Abara LMS enables Learning & Development departments to leverage digital and blended learning and assist with kick-starting the automation of their corporate training initiatives. Whether it’s onboarding or manage employee development or even focus on compliance and sales training, Abara LMS can act as the platform to enable all these activities, making it the best LMS for medium businesses, large corporates, and geographically spread commercial entities.

Starting Price: $200 per month

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RaveCapture

Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.

Starting Price: Free

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Howazit

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.

Starting Price: $150/month

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Boast

Boast simplifies customer feedback, video testimonials, and online reviews with 3 easy steps. Get started by selecting a pre-built form template or creating a form from scratch. Customize your form questions and branding to meet your needs. Next, enroll your customers in sequences to automatically ask for feedback or a review. Boast will send a series of email or SMS requests to maximize your response rates. Embeddable widgets help you make the most of the customer feedback you receive. Customize which responses you want to display and how you want them to look. Then put a code on your website where you want them to appear.

Starting Price: $25 per month

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Giosg

giosg.com

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video conversations and live chat enable you to do it while enhancing your chance of a long-term relationship.

Starting Price: €45 per user per month

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Jakweb Live Chat 3

JAKWEB

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today. Live Chat 3 has been optimised for all mobile devices. Just login and answer the questions from all smart mobile devices you can think off. We even have fully native apps for iOS and Android free to use and included with your license. Automatic push, text and email reminders make sure operators always be there when a client needs their attention. We have integrated three SMS services Twilio, Plivo or Nexmo or just use the free email reminder. You can integrate Live Chat 3 including the group chat into any website you want and completely customise it to your web design. The Live Chat 3 widgets are fully mobile optimised and responsive for all screen sizes. Modern and fast for your customers and operators!

Starting Price: $30 one-time payment

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Iris Works

Iris Works is an intuitive studio management system built for photographers. Get organized and save time with online booking and automated emails, invoicing, contracts and questionnaires.

Starting Price: $25.00/month

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LiveAdmins

LiveAdmins is a leader in providing live chat software solutions that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions, offered to over 10 industries across 8 time zones, are fully customizable and extremely easy to set-up. Helps increase online conversion rates subsequently adding to revenue streams. Bridges the gap between consumers and businesses by delivering an improved online customer experience. Highly trained operators and BI driven software enable you to better understand your customers’ needs.

Starting Price: $25.00/month/user

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AppointMentor

Welltime

AppointMentor is an easy-to-use website that allows people to book, cancel and rearrange their appointments online. 24/7 accessibility, any time, any place, anywhere (using a computer, tablets, mobile or PDA/smartphones. Online Booking allows patients to book appointments 24×7 from practice’s website with practice have full control over their appointment books. AppointMentor Online Booking System work as a virtual receptionist to capture business when the practice is closed, or when lines are being busy or over the weekend. Make life easier for patients, fitting with their lifestyle, making your services available and accessible and easy to book any time from anywhere, therefore increasing customer loyalty and customer retention, increasing revenues and growing your business. With simple clicks, upload your the patients schemes and treatments offering for online booking and attach them with the dentists offering them.

Starting Price: $60 per month

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Acquire

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.

Starting Price: $25 per user per month

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Faveo Helpdesk

Ladybird Web Solution

Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support systems. In today’s competitive startup scenario customer retention is one of the major challenges. Faveo offers a super easy setup. We’ve included an EASY step by step Installer. Faveo can also be installed in One click via Softaculous or Fantastico Auto Installer. Be amazed by how quickly you get up and running! Faveo comes loaded with integrated time-assigned priority ticket resolution and support system. Faveo comes with Rich HTML text editor and allow to reply to ticket in rich HTML text. Ticket locking mechanism to allow staff to lock tickets during response and avoid conflicting or dual responses. CMDB (Configuration management database), Configuration items (CI) tracking, Asset relationships.

Starting Price: $485 one-time payment

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HelpSite

Hosted knowledge base software to create a public or private knowledge base. Create an awesome support center. Generate a beautiful FAQ & help site in minutes. Your users deserve it. HelpSite gives you… A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time. A super easy-to-use admin interface to create knowledge base articles with ease. Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.

Starting Price: $14.99/month

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Seismic Knowledge

Seismic

Seismic Knowledge is a just-in-time enablement solution that provides teams with faster access to answers, documentation, and assets right within the flow of work and tools they already use. By leveraging Knowledge, users can connect various systems to create one searchable source of truth so reps are confident they have the right information. With Seismic Knowledge, teams can: Knowledge integrates with Seismic and allows reps to access FAQs through Seismic search. It also integrates with Lessonly so users can surface both Seismic content and Lessonly training by directly chatting with the Seismic Slack bot. This allows users to ask the Seismic Slack bot questions privately, or get AI-recommended answers when asking questions in specific channels. Additionally, the Chrome extension provides instant, ongoing access to answers, lessons, and docs – no matter what application they’re working in, like a CRM or email.

Starting Price: $59 per month

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Bookmemate

Eliminate multiple calendars and diaries. Your Bookmemate schedule will become your business’ best friend. Save and manage your appointments, and create an invoice when the appointment is complete. Create lists of your most commonly performed tasks, and attach a rate to each of them. It makes quoting and invoicing a breeze. All of your customers’ details are saved in one secure location. Access them from your computer, or any device when you’re on the go. Just assign tasks to a new job, and voila! - your quote is created. You also have the option to add before and after photos so your customers can see exactly what was done. Create invoices in seconds when bookings are done. Sync with your bank account to see when you’ve been paid, and be notified when an account is due. Know exactly where your business is successful and where you might be losing money. It will change the way you see your business.

Starting Price: $20 per month

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AppointBook

Appointbook has everything you need to accept appointments, schedule clients, promote your services, and grow your business. Turn your web traffic into confirmed appointments. Easily book clients, reduce no-shows, and maximize your time from anywhere. Increase professionalism and reduce no-shows with automated appointment confirmations and reminders. Create online promotions and share through popular social media channels like a Pro. Just answer a few simple questions about your business and you’re ready to go! Your business account includes a professional scheduling web page to highlight your services, hours, location, and more. Already have a website? Adding the Appointbook scheduling widget is as easy as pasting a few lines of code. Appointbook is the easy-to-use online scheduling software that gives you complete control over your calendar and the freedom to manage your business from anywhere.

Starting Price: $20 per month

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Fuse IM

It's much more than chat software. Install live chat on your website and connect your channels to start engaging customers instantly. Simplify communications from a shared inbox for a better experience for the whole team and customers alike. Every visitor on your site is a potential customer. Be there for them when they can't find what they need. Capture leads when your team are away. It's faster, easier and more natural relationships with customers using messaging to boost customer experience and satisfaction. Break down barriers between you and your customers over email or phone. Customers are more likely to give feedback when live chat is available. Match your brand and make chat your own by customizing the position, colours, office hours and more. Proactive chat using prompts to guide or assist visitors. Ask for feedback, help with pricing or ask for questions at just the right moment.

Starting Price: $15 per month

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Deskpro

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2002, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.

Starting Price: $29 per user per month

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Best Customer Service Software - Page 22

Compare the Top Customer Service Software as of November 2025 - Page 22

Appoint.ly

BookingKoala

AdaptiveU

Amidship

CenterWare

Overdrive

CXONCLOUD

Stratifyd

RepuSure

Appath

Gorgias

GoReminders

Allegra

Abara LMS

RaveCapture

Howazit

Boast

Giosg

Jakweb Live Chat 3

Iris Works

LiveAdmins

AppointMentor

Acquire

Faveo Helpdesk

HelpSite

Seismic Knowledge

Bookmemate

AppointBook

Fuse IM

Deskpro

Best Customer Service Software - Page 22

Compare the Top Customer Service Software as of November 2025 - Page 22

Appoint.ly

BookingKoala

AdaptiveU

Amidship

CenterWare

Overdrive

CXONCLOUD

Stratifyd

RepuSure

Appath

Gorgias

GoReminders

Allegra

Abara LMS

RaveCapture

Howazit

Boast

Giosg

Jakweb Live Chat 3

Iris Works

LiveAdmins

AppointMentor

Acquire

Faveo Helpdesk

HelpSite

Seismic Knowledge

Bookmemate

AppointBook

Fuse IM

Deskpro

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