Best Customer Service Software - Page 30
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Compare the Top Customer Service Software as of November 2025 - Page 30
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1
ArrowChat
ArrowChat
ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page, take a look! Our chat will automatically log in your website users when they log into your site. No extra coding! Usernames are retrieved and displayed with full support for other languages in UTF-8. ArrowChat will get a user's profile link and conveniently provide the link for other users. Our chat software will automagically determine the avatar system and display a user's avatar. The online list of users will update as a user adds and removes friends from their list. From our admin panel, you can restrict features within ArrowChat based on a user's group. ArrowChat includes a version tailored specifically for mobile devices. A user visiting your site on a mobile device will be able to pop-up the chat right within your page.Starting Price: $45 one-time payment -
2
Fullview
Fullview
Next-Gen Cobrowsing For Customer Support Teams Fullview reduces support times by offering instant context on customer issues through cobrowsing and session replays, eliminating the need for extensive explanations or screenshots. Start cobrowsing sessions with a single click, share screens, and control the user's screen for collaborative problem-solving without requiring downloads or links. Access real-time console data for efficient troubleshooting. Quick and easy to set up, Fullview is GDPR compliant and and offers customizable privacy settings to protect sensitive information.Starting Price: $50 per month -
3
Superchat
Superchat
Reach your customers on all channels, gain more ratings, communicate quickly and easily. Everything via one platform. The classic contact form is outdated. Create a direct line to your customers with the Superchat webchat. Make it easy for potential customers to get in touch with you - directly via your website. Reviews are the best way to build trust for your business. With Superchat, remind your happy customers to rate you via text - all from one inbox. The Superchat software is developed in Berlin and our servers are located in Frankfurt. Our team is available for you at any time and accompanies you intensively during the implementation phase and beyond. Your data is safe. Our servers are encrypted multiple times and back-ups are made regularly.Starting Price: €79 per month -
4
EFFORT
EFFORT
One Platform To Manage All Your Field Operations. EFFORT is a Field Operations Platform that enforces processes to comply with location-sensitive and time-critical activities. Our platform can interact, track and enhance the field workflows. EFFORT is the most Affordable, Flexible, and highly Configurable Field operations platform you can trust for your remote workforce.Starting Price: $599/user -
5
Upzelo
Upzelo
Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.Starting Price: $47 per month -
6
Bikebook Portal
Bikebook
Bikebook Portal is an all-in-one booking management tool designed by bicycle mechanics, for mechanics. It allows the mechanic to save time, organize their bookings & receive more business! We have built the Bikebook portal, our workshop management tool, to help improve a mechanic’s day-to-day administrative efficiency. The mechanics can organize their day and see exactly what jobs they have outstanding. Furthermore, the system will store their customer database and track a customer’s service history. This means that they can see what work has previously been done and when. Furthermore, we wanted to refine customer experience of obtaining a service. Not only can the customer see when the mechanic has availability. But, Bikebook Portal has an automated service tracker, which allows a customer to see live updates of progress and to instantly message their mechanic.Starting Price: £17.99/month -
7
B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
8
5th Star
5th Star
Protect your Business’s Online Reputation with 5th Star, The #1 Reputation Management Plugin for WordPress. 5th Star collects and manages reviews from your visitors. Positive reviews are redirected to the review platform of your choice (Google, Yelp, Trustpilot and More) while negative reviews are blocked and redirected to your email. Take control of your online reputation today with 5th Star! Get more Positive reviews and Block Negative reviews before they're posted publicly. 88% of the consumers trust online reviews from reliable review platforms as much as personal recommendations. 92% of customers are more likely to use a service or buy a product after reading a positive review from trusted review sites. Google and other search engines use reviews from major review platforms as a ranking factor in local search.Starting Price: $9.99 per month -
9
Butter
Butter Payments
Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth. How do we do it? We build and deploy custom machine learning algorithms that analyze each individual failed payment, enabling us to determine the optimal approach and timing for retrying the transaction. Unlike traditional retry solutions that employ a generic "one-size-fits-all" approach, our tailored approach ensures that no potential recovered revenue is left on the table. Intelligently tackling failed payments and payment health leads to: Reduced Churn Rates - Reducing customers lost to failed payments decreases churn and the impacts compound over time Increased LTV:CAC Ratio - With fewer customers churning due to failed payments, your overall LTV improves Increased Top-line ARR - 5%-10% more revenue recovered from failed payments -
10
Tikit
Tikit
A Microsoft 365 ticketing system that matures with your M365 adoption, Tikit is the ideal solution for your organization whether you’re an SMB or large organization. Tikit is adaptable to your business’ needs and works how your analysts prefer to work. Easily streamline your help desk operations using a tool you already invest in. With conversational ticketing build exclusively for Microsoft Teams, Tikit is your one-size-fits-all hub for work and collaboration.Starting Price: $75 per month -
11
Jammed
Jammed
Jammed is the online booking platform powering independent studios and rehearsal rooms. Take bookings in your sleep, get paid instantly and rent more rooms. We're on a mission to make life easier for the thousands of independent rehearsal and recording studios that struggle Jammed is not only making life easier for the thousands of independent recording studios that struggle with keeping up with telephone inquiries, now-shows and making the most of their space, it’s also a top choice for artists who can now book rooms with greater convenience and flexibility. Studios can create profiles, list their rooms and prices, configure room availability, and manage a contact list of customers. Artists can search all available times to book sessions, reserve their equipment or room and pay for it all online before they arrive.Starting Price: £13/month/room -
12
Qiscus
Qiscus
Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.Starting Price: $50 per month -
13
OneHash Chat
OneHash
OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month -
14
FirstLanguage
FirstLanguage
Our Natural Language Processing(NLP) APIs provide best-in-class accuracy at an affordable rate and cover all aspects of NLP under a single roof. Save weeks of time training and creating language models. Take advantage of our best-in-class APIs to kickstart your app development. We provide the building blocks to create your own apps effectively like chatbots, sentiment analysis, etc. Text classification on multiple domains and 100+ languages. Perform effective sentiment analysis. We grow when your business does. So we have put together simple pricing that allows you to easily scale your business when it needs to evolve. Perfect for individual developers who are creating apps or building proof of concepts. Head to the Dashboard and get your API Key. Place this in the header of all your API calls. Use our SDK in your preferred language to start coding. Or you can refer to the auto-generated code blocks provided in 18 programming languages.Starting Price: $150 per month -
15
Gist
Gist
Gist enables you to create embeddable experiences that range from simple welcome messages to complex multi-step flows. With ready-to-use templates and an editor that provides both a design and code view, the possibilities are endless. Setup your brand colors, typography, and layout, to start delivering on-brand experiences across all platforms. Our open APIs enable you to plug Gist into any modern CRM and leverage the power of your existing tools. From our web editor, you can build one message and distribute it to every platform. Gist is designed to work on top of tools like Google Tag Manager and Zapier to fit into your workflow. To make sure you're up and running in no time, our client libraries are well documented and require minimal effort to integrate. Experiences that feel like they're built in-house. Designed to fit in your toolbox. Build once, publish to iOS, Android & web.Starting Price: €99 per month -
16
Dock
Dock
The best way to work with people outside your company. Collaborative workspaces for prospects, customers, investors, and partners. Transform the customer experience from demo to onboarding and beyond. Manage the customer lifecycle and get engagement analytics along the way. Clients always know where to go when they need something. One destination that hosts all of your links, pdfs, meeting agendas, deliverables, project timelines, proposals, and more. Embed your favorite software from Figma to Google Slides to Vimeo. Navigate complex deals and onboard customers. Stop using that spreadsheet. Instead, build a collaborative mutual action plan with customers, share status, align due dates, assign tasks, leave comments and upload files. Personalization at scale. Create branded spaces with custom content. Share feedback & move projects along. Customers comment on what you’re working on and share key resources with file uploads.Starting Price: $29 per month -
17
Trustami
Trustami
All ratings from customers with your business & products at a glance. Find and make use of your public reviews, and show all available customer experiences on your website or your online shop! Collect all customer experiences with your business from hundreds of platforms and increase the traffic and conversion for your business! Show all experiences and reviews in one badge. Choose your preferred badge and configure it based on your ideas. Collect all reviews from different platforms and show them on your website in order to gain trust for your online presence. Showing review stars in the google search increases the organic traffic for your website. We gather all reviews about your business from different sources, like review platforms or sales channels, and bundle these experiences and reviews in one trust badge. We provide Google with all reviews of your business and enable the presentation of google stars directly in the organic search results.Starting Price: €19.99 per month -
18
ChannelReply
Threecolts
Connect all your marketplaces with your Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze or Zoho Desk account in minutes. Watch every buyer message come in with order details displayed on the side. Then answer everything from one screen—it’s that simple. By using powerful tools like automated replies, business rules, and custom-built filters, you can provide personalized support with a fraction of the normal time and effort. That means you can help more customers with a small but mighty team. Cut your response time dramatically by having all your customer information in one hub. ChannelReply gives you the tools to turn issues around swiftly so you can get back to selling!Starting Price: $31 per month -
19
zenquiries
zenquiries
Keeping track of many customer support tickets is troublesome, at a certain point email just doesn't work anymore. zenquiries provides you the tools to organize the chaos and solve customer problems efficiently. When you grow your eCommerce business, we're here to help. Assign tickets to boards and solve problems together. You can add as many support agents to your plan at no extra cost.Starting Price: $10 per month -
20
configure8
configure8
configure8 is an internal developer portal that helps helps your developers move faster and build better software with self-serve access to the knowledge and functionality they need. Our solution features a universal catalog that easily organizes all of the sociotechnical knowledge about your team and applications, services, environments, and resources. Customize the data model to integrate any tool and present custom views and calculations. Easy to set-up and maintain, and delivers value. configure8 uses knowledge in the universal catalog to power Scorecards and Self-Serve Actions. Scorecards by configure8 feature the largest library of pre-built checks and the ability to scorecard any custom data as well as create standards tripwires. Self-Serve Actions feature dynamic forms that are contextually aware to minimize developer cognitive load for day 2 operations. We even offer starter templates + custom actions. Deploy on-prem or use our SaaS hosted version. White glove supportStarting Price: $19/month per user -
21
Bites
Bites
Using bite-sized visual content based on video makes conveying your training story easy and accessible to all employees. Record quick videos using your phone or convert the content you already have into video content. String clips and images together, weave and reorganize scenes effortlessly. Being ‘story-like’ and intuitive gets rid of the need for employees to onboard. Microlearning, or learning through focusing on 1 or 2 Bites of information, is the most effective way to teach employees who are time-pressed. Playlists let you take a big or complex idea and break it down into small digestible bites. Studies show that this has a huge impact on knowledge acquisition and retention. A playlist is simply a group of Bites, so you can make a playlist about anything such as a playlist for onboarding, compliance, or sales enablement.Starting Price: $3 per user per month -
22
ADTANCE Smart Service
ADTANCE GmbH & Co. KG
ADTANCE Smart Service - the innovative and comprehensive Service 4.0 platform digitizes your service according to your requirements and possibilities. The modular and expandable structure offers you the possibility to book individual modules at any time and use them immediately. In all modules, all already generated and stored information is available and can be exported via interface to existing systems and also used there. The platform provides your service staff and your customers with all important data and tools easily and quickly on all end devices, regardless of whether smartglasses, smartphone tablet or computer. From document management systems and digital inspections to remote assistance and predictive maintenance solutions, ADTANCE Smart Service offers a wide range of modules.Starting Price: 20€/month/user -
23
Churn360
Churn360
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.Starting Price: $399 -
24
DIKIDI Business
DIKIDI Business
DIKIDI is a global service of online booking, automation, business management and promotion. 87 countries available, 60 M+ appointments made, 40,000 companies use our service daily. We’ve created the easiest and most powerful app & platform for beauty, sport, wellness and other service industries that need an appointment scheduling. Our platform fits to every size of business and is provided FREE of charge. DIKIDI Business has the following features: • Online booking for your customers. • Reports on key business indicators: dashboard, sales, financial reports etc. • Working with clients: push notifications, chats with clients etc. • Employee management. • Integration with other services: Google Analytics etc. • Accounting of goods and consumables (warehouse). • Ability to manage multiple campaigns. • Ability to connect a branded mobile application. and much more!Starting Price: $3/month -
25
1and1Chat
1and1Chat
1and1Chat is an easy to use and feature rich software solution allowing you to engage with your website visitors’ real time. It works in any web server and can be accessed from any device via a browser without any third party software installation. 1and1Chat provides a robust and user friendly interface for your site visitors and support agents. It easily switches between texts, audio or video conversations without any hitch while leveraging webRTC for full duplex communications.Starting Price: $8.50 per month -
26
Tolstoy
Tolstoy
Drive engagement and action with video branching. Tolstoy’s simple, easy-to-use, interactive video platform steers viewers to the right content for them. Viewers respond to your Tolstoys with choices, text and video messages, contact information, and more. Each response is a way for you to deeply understand your market and tailor your messaging. Understand your customers better through their responses. Tolstoy seamlessly integrates with your existing marketing tools and workflows. With thousands of integrations, your responses and analytics can be sent to your existing CRM, email marketing solution, and anywhere else you work. Embed Tolstoy on your website with one click to immediately boost engagement, no code is necessary. Drive engagement and action with video branching. Understand your market and tailor your messaging better through your customers' responses. Tolstoy seamlessly integrates with your existing marketing tools and workflows.Starting Price: $10 per month -
27
Acadle
Acadle
Create a conducive learning environment with interactive and engaging courses. Improve interaction and engagement through community and discussion forums. Structure your courses and successfully scale your business to be future ready. Attract prospects, grow your community, keep members engaged, create interesting discussions. Build strong relationship with your members. Unleash the real value of knowledge to explore the unfathomed depths of power. Connect with 100s of third party applications via our partners or using API. Structure your courses organised way according to needs. Allow users to generate their public URL to list badges and certificates achieved. Enable focused discussions within the lesson and allow user to take private notes.Starting Price: $39 per month -
28
HarePoint HelpDesk for SharePoint
HarePoint
An outstanding helpdesk solution for your SharePoint environment that boosts the quality of your IT support service to the highest level and ensures efficiency and transparency as well. Take requests from a website form or through email and create tickets into a unified list. Notify HelpDesk operators about the new incoming requests or user replies immediately. Prevent SLA violations, track reaction time and escalate or send notifications about expiring requests. Prepare reports about the quality of support services and provide monitoring of quality indicators. Automatically escalate a request if it is not processed in time. Get resolution confirmation from the client. Zero the number of forgotten or neglected requests by using a set of automatic notifications and escalation features. Reduce the number of requests by automatically displaying articles related to the question from the integrated knowledge base before the request is submitted.Starting Price: $1,299 per server -
29
Surveyed
Spicyfy Ventures
Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.Starting Price: $49.99 per month -
30
Bluepulse
Bluepulse
Bluepulse offers something that no one has experienced anywhere else. Capture the insights you need to improve by checking in when it matters most. Qualify the feedback you’re receiving with an open communication channel. Track improvement progress and key success indicators to make informed decisions. What if everything you need to allow meaningful connections with all your people can be found in one place? Don’t jump through apps. Flip for phone numbers, scroll for emails. Bluepulse allows you to easily connect with everyone across your entire network in real-time. Don’t wait for predetermined intervals to check in with everyone in your organization. Bluepulse is a continuous listening platform that is fluid, where feedback and meaningful information can be easily exchanged and discussed. That means you can be alerted to an opportunity to improve or resolve issues promptly. With Bluepulse, you can be more proactive and less reactive to situations, leaving nothing and no one behind.Starting Price: Free