Best Customer Service Software for Startups - Page 8
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Compare the Top Customer Service Software for Startups as of November 2025 - Page 8
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1
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
2
Volie
Volie
Volie is a communication platform built specifically for automotive BDCs. It helps dealerships manage inbound and outbound calls, texts, and campaigns more efficiently. With real-time data syncing, customizable scripting, performance metrics, and AI-powered tools like Pulse, Volie ensures that every customer interaction is tracked, measured, and optimized, allowing BDC teams to drive more appointments and deliver a better customer experience. Unlike generic call center software, Volie is purpose-built for the automotive industry, especially service BDCs. Every feature is designed to address dealership-specific workflows, data, and performance growth. -
3
Kapture CX
Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.Starting Price: $39/month/user -
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Pure Chat
Pure Chat
Give all of our features a try for free for 30 days and share the right information, at the right time, in the moments that matter most for your customers. Use live chat software to have conversations with your website visitors and uncover additional details through real-time visitor analytics and contact history. Together, these complementary tools give you insights into traffic trends, user experience, marketing campaign effectiveness and more. You can also leverage this information to identify promising leads, then use the visitor alerts feature and trigger-based chat functionality to capitalize on your most qualified prospects, resulting in increased sales for your business. Use visitor analytics and contact history to have better conversations. Pure Chat is ideal for advanced sales and marketing teams who want to connect with their website visitors throughout the customer lifecycle by leveraging data and insights from chat conversations and user behaviors. -
5
Boomerang
Baydin
Schedule an email to be sent later. Easy email reminders. Boomerang for Gmail lets you take control of when you send and receive email messages. With Boomerang, you can write an email now and schedule it to be sent automatically at the perfect time. Just write the messages as you normally would, then click the Send Later button. Use our handy calendar picker or our text box that understands language like "next Monday" to tell Boomerang when to send your message. We'll take it from there. Want a cleaner inbox, but don't want to lose track of important messages? Use Boomerang to take messages out of your inbox until you actually need them. Just click the Boomerang button when you have an email open, and choose when you need it again. Boomerang will archive your message. At the time you choose, we'll bring it back to your inbox, marked unread, starred or even at the top of your message list. -
6
Webbosaurus
Webbosaurus
Review monitoring and management of over 10,000 online shops and platforms. In addition to large portals such as Google, Amazon, Trustpilot and Trusted Shops, we monitor all industry-specific online shops and review sites. Monitoring of all reviews, alerts, reports, topic analysis and evaluations: Identify praise, criticism and complaints about your products and locations, react in real time and increase your sales through an active review management. All this in one tool. -
7
Weave
Weave
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. -
8
Thryv
Thryv
The end-to-end client experience software for growing small businesses. Get the job, manage the job, get paid and get credit online with Thryv. Thryv is a secure, easy to use small business management platform that automates tasks and puts your customers at the center of your business. ThryvPay can help services businesses save thousands when you accept and process credit card and ACH payments. Take advantage of next day funding, automated recurring payments, client-side convenience fees, QuickBooks integration, automatically scheduled payments and more. Desktop, tablet, or app on the go, Thryv puts the complete business management and exceptional customer service at your fingertips. Thryv works with the digital tools you’re already using to run your small business, streamlining the way you work. -
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Big Mouth Survey
Big Mouth Survey
Big Mouth Survey is a customer feedback solution without limits. In order to truly understand the expectations of your customers, you have to be able to assess their needs -- individually and as a whole. Whether you have 25 customers or thousands, that type of insight requires a survey device that will reactively adapt its dialogue based upon user behaviors. With Big Mouth Survey, you’ll have the flexibility to implement multiple surveys at once. You can even schedule surveys to display on certain days during specific times. More importantly, our branch logic technology can be used to intelligently ask critical questions based on a users’ previous responses. All the while you’ll be prompting customers to leave online reviews, collecting customer contact information for remarketing and referrals, and receiving real-time business performance updates. -
10
G2
G2.com
G2 (formerly G2 Crowd, also known as G2.com) is a platform that provides user-generated reviews and comparisons for software and services across various categories, including CRM, marketing, and project management. It enables users to explore product ratings, compare options, and gain insights based on feedback from verified users. G2 also offers reports, such as the Grid® Reports, to highlight trends and performance in different software markets. Designed to assist businesses and professionals in evaluating technology solutions, G2 serves as a resource for making informed decisions about software and services. -
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N‑able N-sight RMM
N-able
N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere. -
12
Mindbody
Mindbody
Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.Starting Price: $79/month -
13
Viber
Viber Media
Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling! -
14
Appian
Appian
Appian, the digital transformation platform, enables teams to build powerful applications 10x faster. Combining the speed of low-code development with industry-leading process management, Appian helps organizations keep their digital transformation journey on the fast track. Appian features a low-code development infrastructure with drag-and-drop, declarative and visual development, consistent user experience across all devices, integrations, instant deployment, and more.Starting Price: $75.00/month/user -
15
Paradiso LMS
Paradiso Solutions Corporation
Paradiso LMS is a top-rated eLearning software trusted by corporations, training companies, and educational institutions worldwide. An end-to-end learning management solution. Paradiso LMS lets organizations manage their eLearning effectively through mobile, social, and video technologies. Our LMS offers many features such as gamification for motivating and engaging learners, social learning for collaboration, blended learning, e-commerce, advanced reporting, and more. The platform also seamlessly integrates with more than 100 leading business tools. Solutions we provide: - User-friendly LMS - Custom course creations - Course catalog - Virtual classroom platform - Mobile learning - eLearning commerce - Customer training - Partner training - Customized eLearning solutions - Game based learning - Blended learning solutionsStarting Price: $6 per user per month -
16
YouCanBookMe
YouCanBookMe
A booking experience your clients will love. For small businesses, first impressions matter. YouCanBookMe is the most personalized meeting scheduler you can use to build your business. Bookers can overlay their availability to find the best time to meet. - End the back & forth of finding a good time - Friction-free online bookings 24/7 - No more no-shows - Easily integrate the tools you use - Customized booking pages & emails Energize your business with YouCanBook.me. It’s easy to set up for teams of any size. Take bookings straight ‘out of the box’, or make it your own and tailor everything to your own brand. Create multiple booking pages for location, language, or different projects. Control your availability with specific rules for each page, offer different appointment options and set the questions you need so you’re always prepared. Unlimited notifications, reminders, and follow-up emails, plus automatically cancel and reschedule.Starting Price: $0/month -
17
tryvium
tryvium
Research has proven that when you consciously create good experiences for your employees, they create better experiences for your customers. At Sensiple, we understand the imperative modern businesses face to treat their employees like customers. Our employee experience platform, tryvium is built firmly on this understanding. It leverages the proven collaborative potential of a robust platform like Microsoft Teams along with next-gen technology like AI, NLP, and Machine Learning to empower employees with the support they need whenever and wherever they need it. Enhance self-service with intelligent chatbots powered by NLP (Natural Language Processing)and ML (Machine Learning) to understand user intent and provide the solutions that your users are looking for in near-human interactions.Starting Price: $3575/M -
18
KACE by Quest
Quest Software
KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.Starting Price: As low as $3/mo/device -
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Talkdesk
Talkdesk
Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report contentStarting Price: $85 per month -
20
BlueCamroo
BlueCamroo Inc.
BlueCamroo is a SaaS Business Management Platform that combines many essential business services in a single, easily adoptable and affordable business solution. Designed specifically for SMB’s, it offers them the scope and whole-business approach of a larger enterprise level system, yet delivered in a much more manageable manner. This fully integrated approach makes work more efficient than a cluster of stitched together single-purpose applications, delivers better data security, is easier to learn, adopt, use, manage, and is less expensive. Our unique User-Role subscription model allows each user to be assigned a single or multiple user roles matched with features essential to fulfil their job requirements: • CRM • Sales & Marketing • Projects • Support It grows in unison with SMBs needs through gradual adoption into different business units, while progressively eliminating single-purpose applications. One application to manage the entire customer lifecycle.Starting Price: Free -
21
Clustdoc
Clust Technologies
Use Clustdoc to transform your onboarding workflows into highly-converting and unique experiences that will delight your stakeholders and help your team process more efficiently submitted information. Featuring advanced document management features, you’ll be able to easily run any customer onboarding process: - Custom client portal - Onboarding checklist - Identity verification module - Shared inbox for clients and teams - Unlimited process templates - Guest access for stakeholders - Onboarding workflows - A free client management mobbile app - API access (1500+ integrations) Tired of juggling with multiple tools to manage new clients? Enjoy a 7-day free trial to see how Clustdoc can help you implement better client onboarding technology in your organization.Starting Price: €100.00/month -
22
Canfigure
Canfigure
Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.Starting Price: $2000 per year -
23
Ubindi
Ubindi
Simple admin tools for teachers & studios of yoga, fitness, dance, music, arts & crafts, cooking, language conversation... let Ubindi handle admin while you focus on teaching. Made for non-techie people! Real or virtual classes: create a schedule with in-person or online classes. Ubindi works with Zoom or anything. On demand videos: add as many recordings as you like! Online bookings: take registrations (make payment required or optional, or donation based) Passes and memberships: easy peazy, Ubindi tracks everyone's credits. Student management: keep an organized student list, group students with tags and keep notes on individuals Waivers: present your policy to first timers (optional) Emailing: send out relevant & personalized emails to the right people at the right time. No fancy newsletter software! Insights: understand at a glance how your business is going...see your most loyal students, recent no shows, and get simple revenue and attendance statsStarting Price: Free -
24
TSplus Remote Support
TSplus Group
TSplus Remote Support is a cost-effective cloud-based windows session sharing and remote control software. An alternative to TeamViewer, Remote Support is easy to use and secure. A full SaaS Solution. No installation required. ✓ Remote assistance ✓ Unattended Access ✓ Screen Sharing ✓ No connection client installation ✓ TLS encryption ✓ Customizable with your branding and logo ✓ Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website. TSplus Remote Support is the perfect solution for support agents and maintenance teams who need to provide instant, attended or unattended access to remote PCs. TSplus Remote Support is a secure solution that enables support agents to take control of remote computers, access files and applications, and troubleshoot problems. TSplus is the perfect alternative for anyone looking for an affordable and user-friendly remote desktop control and screen sharing solution.Starting Price: $14.50/mo -
25
Schedule.cc
by 500apps
Appointment scheduling software Schedule.cc by 500apps helps schedule online appointments for businesses. AI-powered appointment scheduling software lets you schedule events and appointments in real-time, sync your calendar, integrate with third-party apps, send event reminders, and manage your availability. Get access to 37+ apps for $14.99 per user. Features: Appointment Scheduler: Schedule.cc streamlines your calendar and entire online appointment scheduling process, simplifying communication and time management for everyone involved. Event Reminder: Real-time event reminders will keep your clients informed about all their upcoming appointments. Calendar sync: You can sync your calendar with apps of your choice to stay on top of everything that happens in your day and keep track of appointments and meetings. Event Scheduler: Customize your calendar according to your availability. Set up custom events for one-on-one meetings, team meetings or group events.Starting Price: $14.99 per month -
26
Olark
Olark
Olark Live Chat is a web-based live chat application that helps businesses interact with customers through their website. The solution delivers the easiest way to engage customers who are browsing the website through customer relationship management (CRM), eCommerce, and Help Desk platforms that provide you with powerful customer insights. Key features include team management, automated messages, searchable transcripts, real-time reporting, and more. Olark Live Chat also offers chat monitoring, targeted chat, and analytics within a suite.Starting Price: $17.00/month/user -
27
Auvik
Auvik Networks
Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. -
28
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
29
SpinOffice CRM
Mulberry Garden
With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. Best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business. Customer management A central database for your business relations, email management, appointments, tasks, notes and conversation reports, projects, files, documents and files. Communication Use templates (mail & documents) for optimal communication, segment relationships (contacts types & tags) and build your own personalized CRM database. Collaboration Save time and increase productivity within your organization by sharing information and collaborating as a team. Discover how your business can grow with SpinOffice CRM! Sign up and get started with the free version. Upgrade to Pro for € 27,50 per month per user to get unlimited data storage and more features.Starting Price: $27.50/month/user -
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SendPulse
SendPulse
A multi-channel marketing automation platform designed to help marketers create personalized promotional campaigns. Users can choose between email, SMS, and web push notification or build an elaborate message sequence by combining several channels in a single campaign. When it comes to email marketing, the platform packs all the necessary tools to automate lead nurturing and lead generation. Users can create custom subscription forms and grow their mailing list. Intuitive drag and drop allows users to design mobile-friendly email templates or choose a predesigned one from a massive gallery. The company, also, offers a transactional email service that users can use to send up to 12000 free emails via SMTP or API. SendPulse has its own chatbot builder. Users can create a Facebook Messenger chatbot or a Telegram chatbot and use it to send personalized campaigns or as an autoresponder.Starting Price: $9 per month