Best Customer Service Software for Startups - Page 10
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Compare the Top Customer Service Software for Startups as of November 2025 - Page 10
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1
Yelp
Yelp
Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers. -
2
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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3
LearnUpon
LearnUpon
At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses. Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, partners and customers. Plans start at $15,000 USD.Starting Price: $15,000/year -
4
BookSteam
BookSteam
Simplify your booking process with BookSteam, an online appointment and scheduling software. Suitable for service professionals in a wide range of industries, BookSteam allows business users to book attract new customers online, accept online payments and sell packages, and build customer relationships to enhance profits. Its key features include a client database manager, customizable booking webpage, calendar synchronization, email and SMS notifications, class scheduling, and more.Starting Price: $19.95/month/user -
5
RemoteToPC
RemoteToPC
RemoteToPC is your best choice for Remote Computer Access. For personal, Tech support, or for whole office remote access, we think you'll find that RemoteToPC is the most secure and affordable solution available today. Affordable zero-configuration remote computer access software. Just install RemoteToPC on an office PC and work on it from your home PC, or access your home PC remotely. Our Basic plan includes unlimited remote computer access to up to 10 remote PCs for just $99/yr . It’s the best remote PC access solution for personal & small office use. Securely access your PC from home, provide remote computer support to a friend or family member, do remote training, or get fast and secure remote access to a PC from anywhere you have internet access. The business plan has the same features as Basic, but you get access to up to 20 remote PCs. It’s an affordable, & easy way to implement unattended remote access.Starting Price: $99 per year -
6
Comm100
Comm100 Network Corporation
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.Starting Price: $31.00 -
7
Aptien
Aptien Inc.
One Product. Limitless Solutions for Work Management. With over 50 features to help you manage employees, equipment, contracts, documents, assets or projects, life just got a whole lot easier. Let’s get started. Let’s simplify your day. Looking for a powerful, intuitive work management system that’s super simple to use? You found it! Track your contracts, agreements, customers, suppliers, and other business partners’ records, all in one place. Whether you’re hiring, firing, managing staff contracts, or mapping org structures, Employee Management and HR just got a lot simpler. A tormentingly easy solution to stop the flood of emails and make managing team communication and tasks child's play. Our comprehensive platform provides outstanding features to simplify company admin and management. Fast, powerful, and accessible from anywhere, our tools transform everyday tasks into streamlined, organized, and well-defined processes.Starting Price: $30.00/month/user -
8
SpotOn
SpotOn
SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.Starting Price: $0/month -
9
PHP Live!
PHP Live LLC
PHP Live! is a PHP and MySQL powered live chat software for websites.Starting Price: $45 (one time) -
10
Bookeo
Bookeo
Bookeo is a commission-free online scheduling and reservation system for: - service providers: massage therapy, spas, salons, birthday party providers, and more. - teachers and studios: yoga, pilates, art classes, language schools and more. - tours and activities: guided tours, boat tours, escape rooms, axe throwing, virtual reality and more. Only pay a low, flat monthly fee. No consumer fees, no commission on your bookings. Easily integrate Bookeo into your own website to accept reservations and payments 24/7, with real-time availability and instant confirmation. Boost earnings with integrated marketing features.Starting Price: $14.95/month -
11
Alloy Navigator
Alloy Software
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.Starting Price: $19.00/month/user -
12
Twilio Flex
Twilio
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.Starting Price: $1.00/user -
13
Book Like A Boss
Book Like A Boss, LLC
Book Like A Boss is the first landing page builder optimized for bookings. Things our "competitors" don't have include: 1) Full customized Booking Pages which include features no one else has including FAQs, Testimonials, About Info, Gallery View and more! 2) Brand Integrity - Your Logo, colors and fonts through all your team members pages. 3) The Ability to allow team members to collect payments to their accounts. Integrates with your existing calendars, connects with Stripe/Square/Paypal. Integrates with Zoom, Zapier, Mailchimp, Google Tag Manager, Google Meet & More! We offer both Email & SMS Reminders to cut down on missed appointments. You can offer your customers coupons to fill up your slow days. With over 100 features and built to be the easiest booking platform around, you can’t go wrong with Book Like A Boss. Join the over 40,000 Bosses in 100+ Countries in 7 Languages and 24 currencies and become a Boss now with a 14 day free trial fully loaded!Starting Price: $9.00/month/user -
14
GeoOp
Geo
GeoOp is job management software for small businesses working in trades and services looking to simplify their day-to-day tasks. Its a complete toolkit to help businesses save 14 hours on admin time a week, win more jobs and get paid faster. Assign jobs, create quotes and invoices, fill out timesheets and integrate directly with accounting software - GeoOp does all this and more. With GeoOp, you can replace annoying and time-consuming paper processes that are holding your business back. GeoOp is our next-generation app that allows Trade and Home/Field Service business to manage quotes, schedule jobs to staff, track job completion, send invoices and get paid faster. The GeoOP job management software helps you feel more in control by bringing all your existing manual processes online into our easy to use apps and web console. Enter client/job information once, and manage your jobs from quote to payment, saving up to 14 hours a week in admin/paperwork.Starting Price: $17 per user per month -
15
Botup by 500apps
500apps
Botup by 500apps is the best chatbot software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With Seamless engagement, build long-lasting relationships with users around the globe by making meaningful interactions. Botup offers a personalized conversational experience to your users and improves the chances of getting them converted. You can also Create intelligent automated chatbots that answer visitor queries in an instant to generate qualified leads. Get access to 30+ apps for $14.99 per user.Starting Price: $14.99 -
16
Getscreen.me
Getscreen.me
Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account! Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.Starting Price: $5 -
17
ReviewsOnMyWebsite
ReviewsOnMyWebsite
ReviewsOnMyWebsite helps businesses monitor, request and display their online reviews to help increase social proof, build trust and get more customers. Stand out from the competition and let ReviewsOnMyWebsite help strengthen your brand's credibility and improve customer loyalty. More reviews and better ratings help businesses harness the power of the top online review sites to improve their website's visibility and ranking in search. Save time and money by managing all your reviews in one place. Respond to reviews with our AI review response assistant, turn your reviews into beautifully designed social media posts, and automate the process of asking for reviews from your customers.Starting Price: $9/month -
18
Umnico
Umnico
The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.Starting Price: $7 per month -
19
360Learning
360Learning
360Learning is the AI-powered learning platform that combines LMS and LXP capabilities to drive onboarding, employee development, and customer training at scale. L&D teams—from solo practitioners to global enterprises—use 360Learning to turn internal expertise into collaborative, skills-based learning for employees, customers, and partners. 360Learning’s collaborative learning approach, combined with deep integrations with systems like SAP and Workday, empowers organizations to upskill at scale through expert-led communities of practice around key topics, roles, and more. Over 2,500 companies including Safran, Cognizant, Bally’s Corporation, Duolingo, and Smile Brands, trust 360Learning to power learning at work. Since 2013, the company has raised $240 million and built a global team across North America and Europe. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective to connect learning leaders worldwide.Starting Price: $8.00/month/user -
20
TalentLMS
Epignosis
TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable and easy to manage, teams embrace training while feeling right at home. TalentLMS makes it easy to provide the right training to any team and every use, while giving expert guidance and support every step of the way. Backed by Epignosis, a global leader in learning technologies, TalentLMS is on a mission to democratize training, serving over 70, 000 teams worldwide.Starting Price: $69.00/month -
21
Timely
Timely
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. Begin with a gorgeous, customisable calendar, then tap into all the tools you need to help you deliver an exceptional client experience, grow your income and manage your hair or beauty business beautifully. See for yourself how Timely can help you keep your clients coming back – start a free trial today. -
22
Shelf
Shelf.io
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.Starting Price: $30/mo -
23
vcita
vcita
vcita is an all-in-one business management app built for small to mid-sized businesses. vcita boasts a wide range of features that helps SMBs streamline daily tasks and operations and improve how they interact with clients, fueling growth and success. Top features include client and calendar management, billing and invoicing, online scheduling, lead capturing, and email campaigns. vcita also integrates with dozens of platforms, including Facebook, PayPal, Quickbooks, and more.Starting Price: $12.00/month/user -
24
Textedly
Textedly
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.Starting Price: $24.00/month -
25
AsisteClick
AsisteClick
Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.Starting Price: $6.99 per month -
26
Freshcaller
Freshworks
Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.Starting Price: $15.00/month -
27
Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
28
Splashtop SOS
Splashtop
Splashtop SOS makes providing remote support simple. No need to waste time or money traveling to your user’s device, just remote into it and take control the second you’re needed. Diagnose and fix the issue fast, and leave your customers happy. Key Features and Benefits • Simplified work flow - Your user runs the SOS app (can be custom branded) on their computer or device, then gives you their 9-digit session code which you can use to start the session. • Top tools and features - All the tools needed for you to get the job done quickly. Share your screen for collaboration, transfer files between devices, chat with users, and more. • Support unlimited devices on-demand - All packages include support for unlimited devices on-demand. Just pay for the number of concurrent technicians per year. And no yearly price increase that have become the trend with other remote support products.Starting Price: $199.00/year/user -
29
Spectoos
Spectoos Inc.
Spectoos is a powerful platform with a set of widgets designed to empower website owners by streamlining the whole process of testimonials curation, management and display. Our users can collect testimonials from all the major review sites out there (Yelp, Amazon, TripAdvisor, LinkedIn Recommendations, Twitter, Facebook, etc.) or create a branded testimonial request form and easily share it with their customers. The testimonials are displayed in a beautiful widget (also known as the Faceboard) which can be embedded on any web page. Spectoos also provides performance stats (e.g. which is the most clicked testimonial), an SEO page to help drive traffic to our users’ websites and much much more. Get up and running in minutes, simply share the request form page URL with your customers and get authenticated testimonials, it is that easy! Tag your widgets and enjoy the power of automated workflow.Starting Price: $10.00/month -
30
Rocket.Chat
Rocket.Chat
Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.Starting Price: $3/user/month