Best Incident Management Software

Compare the Top Incident Management Software as of November 2025

What is Incident Management Software?

Incident management software helps organizations track, manage, and resolve incidents efficiently, ensuring minimal disruption to operations. It provides a centralized platform for reporting, categorizing, and prioritizing incidents while offering tools for collaboration and communication between teams. The software often includes features like automated workflows, real-time alerts, and detailed reporting to streamline the resolution process and improve response times. By ensuring proper documentation and tracking of incidents, the software enhances accountability, compliance, and learning from past events. Ultimately, incident management software helps businesses maintain continuity, reduce downtime, and improve overall incident response effectiveness. Compare and read user reviews of the best Incident Management software currently available using the table below. This list is updated regularly.

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    Everest 7

    Everest 7

    Lynk Software

    Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website.
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