Commission and Discount based Multi-tier partners, Threshold and Lock-in periods, Partner Dashboard, White-labelled Support Integration, Lead-lock Mechanism, Partner Dashboards, Partner Performance Tracking, Customization Capability. Customer Self-Support, Auto Ticket Assignment, SLA Triggers, Escalation Matrix, Support Ratings, Customer Portal, Integrated Knowledgebase, Announcement Mechanism, and Intelligent Support Dashboards. Free, One-time, Recurring, Pay-per-use, and Contract plans...