Best MSP Software in the USA - Page 3
View:
Compare the Top MSP Software in the USA as of November 2025 - Page 3
Sort By:
-
1
ScalePad Lifecycle Insights
ScalePad
Lifecycle Insights offered MSPs a better way to deliver vCIO services. Now, ScalePad has built these tools into our customer success powerhouse: Lifecycle Manager X. Lifecycle Manager X gives MSPs advanced tools to scale Customer Success, bringing together client context, goals, and detailed budgets to deliver tailored IT strategies that build trust, spark smarter conversations, and drive strategic growth with every client.Starting Price: $149/month -
2
vCIO Hero
Invarosoft
vCIO Hero is a QBR-focused virtual CIO platform built for managed service providers (MSPs) that streamlines strategy reviews by combining intelligent ICT audit tools, traffic-light risk assessments, and “Good/Better/Best” structured recommendations via a visual solution builder. It includes features such as ICT overview, audit with commentary, multi-option recommendation modules, and a Kanban-style roadmap for strategic planning. It integrates with PSA and RMM tools to sync data and supports branded client portals for transparent quarterly business reviews. Unique in its focus on both compliance reporting and sales conversion, vCIO Hero helps MSPs simplify stack complexity, reduce costs, and drive faster buying decisions through proven sales psychology. Available individually or as part of Invarosoft’s Stack Saver bundles, it's designed to replace standalone tools like ScalePad Lifecycle Insights and vCIO ToolBox.Starting Price: $199 per month -
3
HappySat
Invarosoft
HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.Starting Price: $49 per month -
4
Strategy Overview
Strategy Overview
Strategy Overview is a vCIO/QBR automation platform built by MSPs to streamline client strategic planning and digital transformation. It automates quarterly business reviews, including assessments, executive summaries, dashboards, roadmaps, budgets, and Office 365 and asset lifecycle reporting, via a modular template engine powered by the Arya AI agent. The system integrates with PSA/RMM tools (ConnectWise, Autotask, Kaseya BMS, Syncro, Halo PSA) and Office 365 to sync company data, assets, user lists, tickets, warranties, and licensing. Clients gain access to a fully white-labeled portal showcasing their strategy, health scores, asset and user data, tickets, budgets, and roadmaps. It updates warranty and asset information automatically, enabling MSPs to reduce QBR prep time from hours to minutes, standardize processes, surface security/compliance insights, drive proactive recommendations, and convert assessments into strategic revenue guidance.Starting Price: $60 per month -
5
Alert Centric
Invarosoft
Alert Centric is a unified backup alert‑reporting solution for MSPs that consolidates alerts from any backup system into a single, centralized dashboard. It automatically monitors backups across diverse vendors and sites, detects failures, and delivers real‑time, customizable notifications to technicians, reducing human error and dramatically cutting the time spent on backup verification. It aggregates alerts via email or integration, prioritizes based on severity, correlates related events, and escalates issues as needed. Automated workflows can trigger actions like service restarts or IP blocks and generate reports and visual insights on backup status, trends, and resolution metrics. Designed for rapid deployment, Alert Centric integrates easily with PSA tools and supports all major backup vendors, offering MSPs full confidence in their clients’ backup health through proactive incident management and simplified oversight.Starting Price: $99 per month -
6
Cloud Management Suite
Cloud Management Suite
Manage all your devices inside or outside the network from the cloud with Cloud Management Suite, a cloud-based IT systems management solution. Easy to use and powerful, Cloud Management Suite enables IT departments to manage their environment by delivering predictive and advanced IT management tools. Top features include discovery, inventory, patch management, remote control and software distribution, and more. -
7
Desktop Central MSP is a remote Windows desktop management and administration for managed service providers. Suitable for MSPs of all sizes, Desktop Central MSP offers MSPs the ability to control and manage their customers' devices (including desktops, servers, laptops and mobile devices) remotely to troubleshoot or perform any changes. MSPs can choose from two editions of Desktop Central MSP software: the free and enterprise edition. Dedicated, built-in, single-click remote control feature for your MSP endpoint management software with video and audio call support, file-transfer, shortcuts, ability to record sessions, etc. Go green with effective power management by applying power schemes, shutting down inactive computers, and getting system uptime report. Restrict and control the usage of USB devices(mouse, keyboard, storage devices etc.) in the network both at the user and computer level.Starting Price: $22.50 per year
-
8
Thread
Thread Magic
Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality. -
9
Unitrends MSP
Kaseya
Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP. The Unitrends MSP Portal is built to give you complete visibility into your entire backup universe so you can monitor and manage everything from one place. Who has time to manage backups all day? The Unitrends MSP Portal is tightly focused on helping you address problems so you can get in, get out, and get on with your day. BackupIQTM uses artificial intelligence to surface the most important issues so you can feel confident that your technicians are working on the right things all the time. Automatically send beautiful reports every week, month, or quarter so your customers rest easy knowing they’ve got a stellar team and world class technology keeping their business up and running. -
10
Liongard
Liongard
Standardize, secure, and scale your IT managed services. Unleash your team to operate at 10x with Liongard, the only automation platform that gives you complete visibility across the stack, so you can manage modern IT with confidence. Still manually logging in to manage Internet Domains, SQL Servers and every system in between? Unify systems in Liongard to audit historical data, see critical changes, set proactive alerts and report across the IT stack. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Unlock data with Liongard for periodic business reviews, scoping new projects and converting customers to Managed Services. Make every aspect of running your MSP more efficient, profitable and secure – from how you assess potential customers to how you protect their systems. Liongard automates the process and minimizes human errors.Starting Price: $29 -
11
Boundless Automation
Boundless Digital
Boundless offers flexible and scalable pricing options, based on the number of networks and services your business needs. Automate the deployment, migration, and configuration of large Cisco Meraki infrastructures, and streamline overall network administration. Collect logs on what’s happening on any network infrastructure and devices and troubleshoot much faster. Easily configure and manage your public WiFi network across multiple sites. Create nice-looking captive portals with a wider variety of sign-on methods. Provide a more secure guest WiFi service to your users. Deploy thousands of networks within minutes using a CSV. Get extra flexibility to run configuration changes in bulks. Clone your config standards to create or migrate organizations. Use advanced filters to accelerate the research of your client devices. Get more control over the level of access you provide to your orgs. -
12
MSPCFO
MSPCFO
Your business and its client relationships are dynamic. You may not have the ability to see the specific areas of financial inefficiencies and lost revenue opportunities without dedicating hours of number crunching to generate static spreadsheet. MSPCFO gives you the granular data you need to see exactly which of your agreements, engineers and clients are profitable, and which ones are lowering your profitability every month. Our business intelligence platform with over 50 real-time reports gives you the power to identify, diagnose and track drivers of revenue and drags on profitability. The information you need to increase revenue is locked in your PSA. Unleash it today. MSPCFO provides you the granular data you need to identify which of your agreements, engineers and clients are profitable; and which ones are lowering your earnings each month.Starting Price: $175 per 3 users per month -
13
Highlight
Highlight
Highlight lets you demonstrate your value and stay focused on insights that make a real connection. Enable insights, build relationships. Customers want you to be a trusted member of their team. Highlight enables the information-rich communication and transparency to do just that. Highlight is a tool for you and your customers. Add value to how your customers engage with you and their networks. Provide the right insights at the right time to create a differentiated experience and deliver outcomes rather than commodities. By adding value at every stage of the process, you create a more meaningful service. Stay visible to customers, deliver experiences and outcomes, and drive growth. Built specifically to help service providers commercially succeed, we enable transparency and trust through communication and insights. With tailored interfaces for sales teams, service managers and customers, everyone has the information they need to make the right decisions.Starting Price: $680.65 per month -
14
Startly
Startly Labs
Startly is an all-in-one IT Service Management (ITSM) and Professional Services platform built by IT professionals for IT professionals. Designed for service delivery organizations, it unifies project management, service desk, asset tracking, and financial management in a single solution. Startly helps teams streamline operations, resolve tickets faster, and monitor profitability—all while maintaining customer satisfaction through real-time SLA tracking and surveys. The platform includes a CMDB, change management, and knowledge base tools that enhance operational visibility and compliance. With measurable results like 80% faster project completion and 85% lower application costs, Startly empowers IT businesses to operate efficiently and profitably. Simple to deploy and easy to scale, Startly is the smarter way to manage IT services end to end.Starting Price: $8 per month -
15
Martello Vantage DX
Martello
Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines. -
16
ITsMine Beyond DLP
ITsMine
ITsMine Beyond DLP™ goes beyond traditional Data Loss Prevention (DLP) to protect organizations against all data threats. No policies or endpoint agents needed zero effect on employee productivity, and protection even after data exfiltration. Data loss incidents are becoming more common and more destructive than ever before, whether deliberate or inadvertent or from internal or external factors. Beyond DLP™ is a completely new security approach, that enables organizations to easily track and secure their data wherever it is, within their internal network and beyond. Maintain your high-security standards regardless of whether your data is located in on-prem or cloud-based file systems. Empower employees’ full productivity while controlling the usage and whereabouts of your sensitive data. Hassle-free compliance to data protection regulations, from GDPR, CCPA, PCI to HIPPA, with access control options to sensitive data, data breach detection and clear reporting options. -
17
Huntress
Huntress
Huntress delivers a powerful suite of endpoint protection, detection and response capabilities—backed by a team of 24/7 threat hunters—to protect your business from today’s determined cybercriminals. Huntress protects your business throughout the modern attack lifecycle—defending against threats like ransomware, malicious footholds, and more. Our security experts take care of the heavy lifting with 24/7 threat hunting, world-class support and step-by-step instructions to stop advanced attacks. We review all suspicious activity and only send an alert when a threat is verified or action is required—eliminating the clutter and false positives found in other platforms. With one-click remediation, handwritten incident reports and powerful integrations, even non-security staff can use Huntress to swiftly respond to cyber events. -
18
Gradient MSP
Gradient MSP
Because accurate billing matters - now more than ever! Our Billing Module, Gradient Synthesize lets you: * Synchronize usage data direct from vendors (80+ vendors have either integrated or are in our development pipeline) * Intuitively review and approve changes * Quick and easy write-back to your PSA (we connect to 8 of the top PSAs with more coming) * Instant insights on revenue and profitability per service (discover cash cows and zero in on under-performing offerings) * Import usage data from any CSV and save profiles for future use Get a standard integration and use the platform for FREE or upgrade to Pro ($99/month) and access unlimited vendor integrations. Gradient partners save 10+ hours on billing reconciliation tasks every month and uncover thousands in unbilled revenue.Starting Price: $99/month -
19
DeskDay
DeskDay
DeskDay CSA is a cloud-based next-gen PSA that empowers MSPs to embrace a modern, conversational, customer-centric solution that keeps your customers satisfied, teams happy, and profitability high. DeskDay centralizes the operations for MSPs with a unified PSA with the service desk, projects, billing, reports, timesheet, quality assurance, announcements, and a built-in multi-channel support ecosystem for end-users, IT-Connect. With access to real-time data across service delivery, customer satisfaction, tech management, profits, and more, DeskDay enables MSPs to run their operations efficiently, cost-effectively, and with minimal need for third-party tool integration.Starting Price: $59 -
20
Togglr
Togglr
We provide business insights and expertise from our business consultants, through our core capabilities of cloud-using technology, to help your organizations make better-informed decisions for productive and profitable results. Our digital services data platform incorporates continuous intelligence that uses real-time context data to migrate, modernize and manage multi-cloud for their organization. Allows you to easily migrate physical, virtual, and cloud workloads to and from any environment with minimal risk and near-zero downtime with finely tuned automation at every stage of the process. Automatically and securely copies data Backup your all files or capture changes to one of our cloud storage data centers. Enables and manages two-speed information technology consumption, DevOps, and monitoring with cloud transparency around AWS, Google, and IBM across asset usage and costs. Certified experts across multi-cloud (AWS, Azure, Google, IBM) and next-generation tools.Starting Price: $1,000 one-time payment -
21
CyberQP
CyberQP
We provide privileged access management for MSPs, including protecting customer admin accounts and securing the identities of their customers. At CyberQP we believe that MSPs are the only solution to the cyber problem for small and medium businesses. That’s why we take our partnership with the MSP community so seriously. Create accounts and passwords on-demand when technicians need them with leading-edge security and zero-standing privilege. Automate tasks and manage privileged, admin, and service accounts across environments. Protect organizations from internal and external threats by verifying the identities of people who call your help desk in less than 30 seconds. Empower your MSP’s technicians to manage and control who has privileged access for specified periods of time. For MSPs, it can be difficult to discover admin and privileged accounts across their customer base. With our automation, we make it effortless.Starting Price: $300 per month -
22
SaaS Alerts
SaaS Alerts, a Kaseya company
When it comes to cybersecurity, you need to stay ahead of the game. Our SaaS security platform is designed to do just that. We use cutting-edge technology to detect and stop unauthorized activity in your clients' applications, automatically. MSPs won't find this level of protection anywhere else. MSPs are high-risk targets for bad actors, protect your business by automatically alerting your executive team when any unusual, high-risk behavior occurs within your MSP tool stack. Customize SaaS security event thresholds on a multitude of applications - and be instantly alerted of unusual user behavior so you can immediately act on behalf of your customer to mitigate or eliminate threats. -
23
Owlytica
Owlytica
IT resellers face the very complex process of selling, tracking and renewing IT assets - but it doesn't have to be this way. Going beyond simply quoting, Owlytica simplifies the process of selling and renewing IT assets, converting line items into valuable assets for contract, renewals, ticketing and upselling. Now IT resellers can have a tool to streamline operations and enhance profitability. Ideal for VARs and MSPs, get quoting, renewal management and IT asset management in one unified platform. Save time and increase margins by capturing every renewal, analyzing pricing and upselling using the data you already have. -
24
ScalePad ControlMap
ScalePad
There are thousands of steps between you and your cybersecurity compliance goals. With the right cybersecurity compliance management software, you’ll hit the ground running. Start with customizable, expert-verified templates, and cross-mapping finds the overlap between common standards to get you cruising through compliance tasks. Managing evidence and policies keeps everything at hand. Keep tabs on risks and vendors too, no more spreadsheets and scattered documents, everyone on the team needs to contribute to compliance. In this personalized portal, they can access policies and handle any tasks they need to do.Starting Price: $200 per month -
25
Barracuda MSP
Barracuda MSP
Our portfolio of solutions enables you to build comprehensive security services that include prevention, detection, and response across attack surfaces such as email, endpoint, network, and more, creating layers of security around your customers’ data, users, and reputation. When partnering with us, you have one number to call when a security event occurs, although, we may call you first. Our team takes a proactive approach, enabling quick response and reducing the damage an event can have on your customers. Get the best email security service out there. Protect customers’ mailboxes, browsing, files, and data against all 13 email threat types such as ransomware, account takeover, and spear phishing. Enhance your protection for today's modern IT environments, our multi-tenant, next-generation SASE firewall combines network protection, web content filtering, SD-WAN, and more. Provide a holistic managed security service that secures your customers everywhere, all the time. -
26
ManageEngine Mobile Device Manager Plus MSP
ManageEngine
ManageEngine Mobile Device Manager Plus MSP empowers IT administrators to effortlessly manage various devices within their client's organization, including smartphones, tablets, laptops, and desktops. The user-friendly platform simplifies device management through ergonomic configurations, allowing for centralized deployment, monitoring, and security control from smartphones to laptops under one roof, including company-issued devices and employee-owned (BYOD). The platform can be installed on-site or accessed as a cloud service. Using over-the-air (OTA) technology, Mobile Device Manager Plus MSP simplifies enrollment and ongoing management. Schedule regular scans to identify potential security risks, like jailbroken phones or unauthorized modifications. The solution also differentiates between personal and corporate devices with its Profile Management feature. This lets IT set specific restrictions and security profiles for each device type.Starting Price: $595/year/user -
27
ScalePad Cognition360
ScalePad
ScalePad Cognition360 transforms ConnectWise PSA ticket data into powerful, predictive business intelligence designed specifically for managed service providers. It offers over 130 interactive, drill‑down reports and benchmarks that surface root‑cause insights related to profitability, technician efficiency, ticket dynamics, project performance, agreement renewals, and more. By offloading reporting to a dedicated data warehouse, Cognition360 minimizes impact on production systems while enabling historical trend analysis and “what‑if” forecasting. Built-in machine learning and AI provide predictive analytics, allowing MSP executives and vCIOs to identify capacity constraints, hidden cost drivers, client-level profitability, and operational bottlenecks, often resulting in a 10–15 % increase in profitability. Integration is seamless for ConnectWise Manage users, requiring minimal setup and leveraging existing Power BI licenses for accessible report visualization.Starting Price: $449 per month -
28
ScalePad Backup Radar
ScalePad
ScalePad Backup Radar is an automated, cloud-native backup monitoring and reporting solution designed specifically for managed service providers. It consolidates backup statuses across servers, workstations, VMs, and NAS devices from over 300 integrations (including major RMM, PSA, and backup tools), presenting them in a customizable dashboard. It highlights gaps, supports trend analysis, and surfaces only actionable alerts through intelligent ticketing that groups, appends, and auto-closes notifications to avoid noise. Backup Radar also delivers color-coded, white-label reports with flexible scheduling, which can be embedded within ScalePad’s Lifecycle Manager for unified client insights. It adheres to SOC 2 Type II and ISO 27001 cybersecurity standards and offers seamless API-powered PSA ticket integrations to automate incident workflows and maintain compliance.Starting Price: $99 per month -
29
ScalePad Quoter
ScalePad
Quoter is a cloud-based, quote-to-cash platform purpose-built for managed service providers (MSPs) that automates over 30% of sales-related tasks. It integrates with PSA, CRM, distributor, payment, and accounting systems to auto-populate client, product, and pricing data. It supports infinitely configurable line items, bundles, volume discounts, multi‑currency pricing, tax and shipping calculations (including Avalara), and e‑signature and payment processing via Stripe, PayPal, or ConnectBooster. Quoter offers branded, reusable templates, product configurators with optional and single‑select items, and inventory-aware distributor pricing. It includes email tracking, automated follow‑ups, manager approval workflows, cost and margin tracking, and comprehensive reporting on quotes, margins, users, and products.Starting Price: $149 per month -
30
mspStack
mspStack
mspStack offers complete white label solutions and comprehensive support to help telcos, healthcare, and managed service providers (MSP) quickly and easily deliver cloud services to customers and stay ahead of the curve. mspStack's offerings include mspFlexx (turnkey cloud services) and mspEngine (service delivery solution).Starting Price: $0.10