Audience

MSP leadership teams seeking a solution providing data-driven insights and predictive analytics to optimize operations and profitability

About ScalePad Cognition360

ScalePad Cognition360 transforms ConnectWise PSA ticket data into powerful, predictive business intelligence designed specifically for managed service providers. It offers over 130 interactive, drill‑down reports and benchmarks that surface root‑cause insights related to profitability, technician efficiency, ticket dynamics, project performance, agreement renewals, and more. By offloading reporting to a dedicated data warehouse, Cognition360 minimizes impact on production systems while enabling historical trend analysis and “what‑if” forecasting. Built-in machine learning and AI provide predictive analytics, allowing MSP executives and vCIOs to identify capacity constraints, hidden cost drivers, client-level profitability, and operational bottlenecks, often resulting in a 10–15 % increase in profitability. Integration is seamless for ConnectWise Manage users, requiring minimal setup and leveraging existing Power BI licenses for accessible report visualization.

Pricing

Starting Price:
$449 per month

Integrations

Ratings/Reviews

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Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com/cognition360/

Videos and Screen Captures

ScalePad Cognition360 Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

ScalePad Cognition360 Frequently Asked Questions

Q: What kinds of users and organization types does ScalePad Cognition360 work with?
Q: What languages does ScalePad Cognition360 support in their product?
Q: What kind of support options does ScalePad Cognition360 offer?
Q: What other applications or services does ScalePad Cognition360 integrate with?
Q: What type of training does ScalePad Cognition360 provide?
Q: How much does ScalePad Cognition360 cost?

ScalePad Cognition360 Product Features

Business Intelligence

Data Analysis
Visual Analytics
Performance Metrics
Strategic Planning
Budgeting & Forecasting
Key Performance Indicators
Profitability Analysis
Dashboard
Ad Hoc Reports
Trend / Problem Indicators
Predictive Analytics
Benchmarking
Natural Language Generation (NLG)

MSP

Remote Access
Live Chat
Billing & Invoicing
Patch Management
Remote Systems Monitoring
Dashboard
Issue Management
Scheduling
Backup Management
Help Desk
Project Management
CRM
Privileged Access Management (PAM)

ScalePad Cognition360 Additional Categories