Aftersale
AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.
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ServiceManager
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.
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Proginov ERP
The Proginov ERP system is the result of 20 years of experience that Proginov has gained in management information technology. Its objective is to manage the stages in the life of a product, from manufacturing through purchase, stock and statistics management to marketing, not forgetting after-sales service. It seeks to meet the requirements of all types of company, very small, small and medium enterprises and industries and associations, from the smallest to the largest, both in terms of functions offered and volumes processed. Product catalogue, multi-supplier, concepts of equivalent and substitute items, variations, batch and location management, registrations, quality control, direct order, logistics, variants, technical data sheets, documents, media.
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AWS IoT
There are billions of devices in homes, factories, oil wells, hospitals, cars, and thousands of other places. With the proliferation of devices, you increasingly need solutions to connect them, and collect, store, and analyze device data. AWS has broad and deep IoT services, from the edge to the cloud. AWS IoT is the only cloud vendor to bring together data management and rich analytics in easy-to-use services designed for noisy IoT data. AWS IoT offers services for all layers of security, including preventive security mechanisms, like encryption and access control to device data, and service to continuously monitor and audit configurations. AWS brings AI and IoT together to make devices more intelligent. You can create models in the cloud and deploy them to devices where they run 2x faster compared to other offerings. Optimize operations by easily creating digital twins of real-world systems. Run analytics on volumes of IoT data easily—without building an analytics platform.
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