Audience
Companies that need a powerful business messaging platform to connect with customers
About respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.
We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.
Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.
• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging.
• Improved customer experiences with Respond AI-powered conversations.
• Handling Inbound Conversations with multiple users from sales, support & other teams.
• Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
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Pricing
Starting Price:
$99 per month
Pricing Details:
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Trial:
Free Trial available.
Company Information
respond.io
Founded: 2017
Malaysia
respond.io
Videos and Screen Captures
Broadcast Module
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Online
respond.io Frequently Asked Questions
respond.io Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Content Management
Print Management
Video Content
Live Chat
Canned Responses
Proactive Chat
Customizable Branding
Geo Targeting
Offline Form
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking