Best Room Service Software in the USA
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Compare the Top Room Service Software in the USA as of November 2025
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What is Room Service Software in the USA?
Room service software is a platform designed to streamline and manage the delivery of food and services to guests in hotels, resorts, and other hospitality establishments. This software typically includes features like order management, menu customization, real-time tracking of orders, payment processing, and integration with the hotel’s POS (point-of-sale) system. It may also offer guest-facing mobile apps or in-room tablets, allowing guests to place room service orders directly from their devices. Additionally, room service software can help manage delivery scheduling, track inventory, and optimize operational workflows to ensure timely and accurate service. By improving efficiency, reducing errors, and enhancing guest experience, this software helps hospitality businesses provide a seamless room service experience. Compare and read user reviews of the best Room Service software in the USA currently available using the table below. This list is updated regularly.
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1
HotelFriend
HotelFriend
HotelFriend is a cloud-based hotel management software. It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.Starting Price: €25/month -
2
Vamoos
Vamoos
Vamoos is the app for hotels, villas and travel companies. Connect with your guests and provide all the information they need to transform their experience, from the moment they book until after they leave. It has over 25 different features which help you provide the very best guest experiences, from 24/7 messaging, beautiful imagery, daily itineraries, a countdown timer, offline accessibility, points of interest, push notifications, interactive maps to fully bookable services, all at the touch of a button. Take advantage of 50% higher rebooking rates and increased customer loyalty. Provide an amazing customer experience, one that travellers and guests alike stay loyal to and recommend to friends and family. We are proud to announce our latest development, Vamoos Connect. Get ready for a tool that will revolutionize the travel and hospitality industry, for hotels, villas and travel companies.Starting Price: $13.60 per month -
3
GuestService
GuestService
GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.Starting Price: €99 per month -
4
Innspire
Innspire
The all-in-one hospitality suite delivers frictionless guest experiences, empowers staff with seamless communication tools, and provides management with the control hub that brings it all together. Revolutionize your hospitality game by seamlessly integrating one unified hub (web or app) to seamlessly interconnect guest experiences, hotel-Apps, mobile check-in and key, interactive TV, intra-staff communication, powerful AI-based online review management, intelligent task management, and more, into one singular, powerful AI-ecosystem. One ecosystem that seamlessly brings together the entire journey. From chat and email questions before even traveling, to activities planning, greetings along the way, mobile check-in, mobile key, food and beverage orders, and so much more. Thanks to the powerful AI engine, tasks can automatically be created and assigned to the right department based on guest chats.Starting Price: Free -
5
Nonius Mobile
Nonius
GIA | WI-FI. Guest Internet Access. TV. Interactive IPTV, COAX, Headend. CAST. Chromecasts Soundbars and more. B-GUEST. Guest Communication Automation. GUEST. Super Mobile Hotel/Group App. SIGNAGE. Digital Signage. VOICE. IP. Analog. HUB Dashboard, Integration & Cloud feeds CONTENT TV Channels & Movies. All our products are standalone with open APIs for seamless integration. Technology in Hotels, Healthcare & Maritime industries. We bring Hospitality to other markets. Hotel Group App Nonius offers a phone for your guests with one of the best apps hotel available, GuestU. It allows chats with the concierge and requests for room service, restaurant reservations, spa, transfers, excursions, etc. City guide with points of interest and guided routes. Mobile Key integrated with leading manufacturers of Door Locks & Room Control are all available with the GuestU app. APPS HOTEL: GuestU App Allow your guests to have the hotel’s App in their own device. -
6
EatApp
EatApp
Expand Your Business with Online Ordering. Get more orders, higher average sales and more loyal customers using EatApp's online ordering system for restaurants. Best in class online ordering for hospitality venues, from single locations to large multi-venue businesses. Customers place their orders directly at the table using their own device, cutting down on contact time and increasing guest and staff safety. Guests order and pay online using their own mobile devices. It's frictionless. Room service or even pool side - simple to set up and easy to use. We believe you should keep the profit from your online orders so we won’t take a percentage of your sales no matter what. Our platform is designed to make ordering simple and easy for your customers, so you get as many orders as possible. We believe in flexibility, so we've built it right into our system. If you need the system to work a certain way, chances are we can make that happen. -
7
Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency. -
8
Akia
Akia
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to. -
9
Flexkeeping
Flexkeeping
Flexkeeping is a hotel staff communication & housekeeping software. We transform scattered daily hotel operations into clear, accountable & automated team collaboration. Oversee everything as your costs go down and your reviews soar. Flexkeeping connects all your departments and enables you to manage all hotel tasks with ease. Organize and track all housekeeping activities. Streamline communication and boost productivity with all the answers at your fingertips. The Flexkeeping hotel maintenance software helps your maintenance staff get their job done better and faster. Automate and digitize your housekeepers’ tasks to focus more time on quality. Automate, schedule, and monitor all preventative and reactive maintenance activities. Detect your biggest challenges using meaningful data and eliminate any bottlenecks to create a smooth workflow. Maximize minibar revenue, ensure room service is delivered promptly, and surpass guests’ expectations. -
10
Runtriz
Runtriz
Runtriz guest engagement begins with mobile messaging, emails, and promotions to increase awareness and interest for potential guests. By highlighting features, amenities, and local attractions, you raise your property profile and encourage direct bookings. After booking, Runtriz solutions offer early check-in, upgrades, and staff recommendations, extending the length of stay and increasing revenue. Guests can also start direct chats and messaging with staff to make special requests for their room, event, or activities. Engagement opportunities continue during the stay with Runtriz solutions such as mobile key, F&B ordering, mobile check-in, mobile pay, and chat provide guest engagement that increases revenue. Push notifications sent during the stay provide guests with tailored promotions, attraction information, amenities scheduling, transportation, and event information. Mobile in-room controls for TV, lighting, thermostat and electronic devices. -
11
Tiniva
Tiniva
An 80 room hotel can expect 30% in additional revenue per month through the convenience of mobile ordering. Provide customers with a convenient ordering system they can use in their room, the pool or anywhere in the hotel. Most bad reviews were caused by service wait times, which will be a thing of the past with Tiniva. An 80 bed hotel can expect to save up to 20% a month in housekeeping simply by allowing the guest to opt into less frequent room cleanings. But hotels are not technology companies, they are not in the business of creating tech to engage their guests. That’s where we excel in, we want to provide hotels with the best hotel upsell tool to improve guest experience and increase revenue through personalised upselling. -
12
Incentient SmartTouch
Incentient
We design, develop, install and support bespoke interactive digital solutions for discerning premium hospitality venues of every kind. Our hospitality websites and mobile applications enhance guest experience, prioritize guest health and safety, eliminate printing costs, streamline processes, leverage brands, empower management, and drive revenue. The original, patented, award-winning SmartCellar for restaurants, bars, and private collections. Our latest SmartTouch and SmartCellar products are designed to work on any platform. Each application is uniquely designed and built in strict accordance with our clients' requirements and brand vision. Our three-part systems consists of guest-facing, staff-facing, and administrative modules that empower our clients to make autonomous, instant edits and updates to critical information in real time. We optimize efficiencies and drive additional revenue to your bottom line.
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