Best Reputation Management Software in the USA - Page 5
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Compare the Top Reputation Management Software in the USA as of November 2025 - Page 5
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1
RevuKangaroo
RevuKangaroo
We created RevuKangaroo to help your company manage online reputation, enhance employee relations with customers, and address customer concerns before they are posted on review sites. All of this can be tracked from one easy to use website. RevuKangaroo organizes your customers' reviews of individual employees and pushes positive reviews to major websites. This includes websites like Google+, Yelp, Facebook, Twitter, and more. RevuKangaroo is customized to the look and feel of your website. RevuKangaroo notifies you every time a customer leaves a review through your review panel. RevuKangaroo gives you the ability to handle negative customer experiences quickly and in-house before they are published on public websites. RevuKangaroo helps you increase the amount of positive reviews on all major websites.Starting Price: $99 per month -
2
WebFX
WebFX
WebFX's proprietary digital marketing platform makes it easier than ever to track digital marketing performance, conduct industry research, calculate ROI, and make strategic decisions. View information instantly about how your leads arrive on your website, what pages they visit, what campaigns are driving phone calls and other vital information. With this tool, you'll be able to seamlessly manage leads and phone calls from the web. You'll receive reports of new leads, in addition to real-time reporting of their activity on your website, their contact information, and what they're looking for.Starting Price: $400 per month -
3
ReputationStacker
ReputationStacker
ReputationStacker is automated software that helps you get more reviews and feedback from your customers, improve their experience, and grow your business. Just add your customers into the dashboard and watch as the system sends them an email or text message with a single-questions survey. It automatically identifies your happy customers and sends them to the online review sites of your choice to post a review, while unhappy customers can let only you know what's wrong so you can fix it privately. Review monitoring notifies you when new reviews are posted to any online review site and logs them in your dashboard so you can manage your entire online reputation in one place. Our Review Stream widget allows you to show off your best reviews directly on your own website. You can even set the system to automatically share positive reviews on your social media pages.Starting Price: $69 per month -
4
Max Feedback
Max Feedback
Every business wants satisfied customers—and we want those satisfied customers to tell other people how much they like your business. Max Feedback helps you monitor what your customers are saying about you online. If capturing more customer feedback sounds great, but you don’t know where to start, that’s OK. Our system does all the work for you. All you have to do is sign up. If you are a new business, or an existing business in a competitive market, you need people talking about you on popular social channels. You might be wondering how you will manage online reviews from multiple sources. You don’t have to. Our system seamlessly integrates with Yelp, Google, and Facebook, and automates review requests.Starting Price: $99.99 per month -
5
Brandify
Brandify
Take control of your brand's digital strategy by leveraging the most intuitive location technology solutions on the market. Brandify gives you the power to navigate the local landscape and transform the way you connect with consumers. See how Brandify can help you discover location-specific intelligence, so you can make better strategic decisions. Measure, analyze, and benchmark your digital locations with impactful and competitive data. Brandify sets the industry benchmark for quality listings management, support, and network reach. Our premier listings network reaches top-tier publishers while distributing cleansed, deduplicated, and geocoded location data. Experience true visibility with long-term impact. Brandify's innovation hub constantly works on incorporating new technology and trends into our products to provide you with the most cutting-edge, forward-thinking products available. -
6
Dialogfeed
Dialogfeed
Allows marketers and media to collect social network UGCs, moderate screens, maintain, republish them to inform, engage, and enhance the audience in order to broaden it. You create a social network hub for websites and a social wall for TVs on all social networks Facebook, Instagram, Twitter, YouTube...and RSS with full control to republish them to amplify them everywhere and improve the ROI API also available in JSON or XML for aggregating raw data feeds.Starting Price: $89 per month -
7
Critical Mention
Critical Mention
The Critical Mention Earned Media Suite includes the most reliable real-time media monitoring for global TV, Radio, Online News, Podcasts and Social Media, as well as robust earned media analytics and the most accurate and frequently updated media contact and influencer database in the industry. -
8
Repup
RepUp
Automate feedback collection so you don’t have to worry about reaching out to guests to write reviews everyday. Get all your reviews from OTAs, social and review sites in one place in real time so you never miss a beat. We empower you to be in control of your reputation. we understand timing is key so we empower your to respond and act on negative reviews as fast as possible. Use our visual builder to fully custom build your design and questions. Every property is unique Hence the questions should be unique too. Why spend 1 hour a day collecting emails, manually uploading guest details, personalizing messages when the system can do it automatically. Integration helps us send feedback messages to guests automatically. Repup integrates with all major PMS companies. reach out to us if you want to know if your pms is integrated with US.Starting Price: $89 per month -
9
Mediatoolkit
Mediatoolkit
Mediatoolkit is an award-winning media intelligence solution that enables businesses of all sizes to monitor and analyze online conversations across 100+ million sources (including social media) in real-time and in any language. It notifies users the moment their query is mentioned online via email, Slack, or the Mediatoolkit mobile app. If a query starts generating more online buzz than usual, the tool will automatically send a Spike alert. Mediatoolkit also boasts very advanced yet easy-to-understand analytics. More than 2000 chart combinations can be customized, generating reports adjusted to your strategy and business goals, which results in fully unique datasets. That way, users can discover growth opportunities, manage brand reputation and consumer feedback, prevent crises, and identify influencers. Other features include Boolean search and advanced filtering options, custom brand reports and data exports, and unlimited users, keywords, and reports on all paid plans.Starting Price: $399/month -
10
Calldrip
Calldrip
What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.Starting Price: $99.00/month/user -
11
ReviewBuzz
ReviewBuzz
It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.Starting Price: $147 per month -
12
review camp
June Commerce
Find out how review camp’s software legitimately supercharges your online reviews & helps you win more business. People do research before buying from a company. Specifically, they look at reviews. So it makes sense that any other advertising you do, such as pay-per-click, SEO, direct mail, mass media, etc etc – will yield more customers & have a higher return if your internet reviews are more numerous & better. We firmly believe review camp should be the base of any advertising budget. Use our tailored process and your customized cards & script or email to ask for feedback from your customers. Facebook, Yelp, BBB & Google+, etc will rank in search engine results when someone researches your company, showing your overall rating. The added benefit: immediate trust with the customer. Plus, more reviews on major sites will help with your search engine rankings. Integrate with Mailchimp so you can collect email addresses & re-market.Starting Price: $99.00/month -
13
Field Solution Group
Field Solution Group
Use positive reviews to keep your business ahead of the competition. Build trust over the competition with more positive reviews effortlessly. Search engines will recognize your “be everywhere” positive online presence and reward you by boosting your search ranking and having your business show up as the recommended choice for prospective customers. Boost your local search ranking while easily monitoring your business's reputation on 300+ review sites. Make sure your business is showing up when and where it matters most to prospective customers. 30 customers can be lost by just one bad review. Allow your business the ability to amend any negative experience a customer had before the customer goes online. With our automated funneling capability, we help your business get a second chance. We help you turn those negative experiences into a positive one by connecting you right away with the unhappy customer. -
14
VocalReferences
Local Hits Media
VocalReferences which was the brain child of Local Hits Media LLC solves the very common problem faced by all business owners; how do I make the most from the positive feedback of my happy customers? Our products are currently benefitting customers on all continents and we are continually developing and rolling out new and further enhanced tools.Starting Price: $8.99 per month -
15
NiceJob
NiceJob
NiceJob is an all-in-one reputation marketing platform built to help small businesses generate more reviews, referrals, and sales. It automates review requests and publishing, ensuring your business becomes top-rated on platforms like Google and Facebook without expensive ads. With built-in referral tools, businesses can double word-of-mouth leads and convert them into paying customers. Social proof features transform reviews into ready-to-share content for websites and social media. Users report 4x more reviews, higher conversion rates, and significant sales growth after adopting NiceJob. Trusted by over 50,000 businesses, NiceJob provides affordable, easy-to-use tools that deliver measurable ROI.Starting Price: $75 per month -
16
listening247
DigitalMR
listening247® is the only social intelligence platform that has been specifically developed for multilingual high accuracy annotations and the easy integration of unstructured data from sources other than the web. listening247® is a platform designed for organizations to manage their unstructured and structured data, not only from social media but also from their own data sources such as call center conversations, chat message exchanges, emails etc. It offers the highest semantic and sentiment accuracy on the market. Most people call this discipline Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening though the latest term to describe it is Social Intelligence. Social intelligence can help a company understand what is being said about own and competitive brands, companies, stock tickers, persons' names. We harvest data from different sources such as Twitter, Facebook, Instagram, blogs, fora, videos, review websites and any other public sources. -
17
quintly
quintly
Advanced social media analytics, delivered with unrivaled quality, customization, and flexibility. Get extensive or layered insights, take action faster and keep up with other players. It’s time to scale social media your way. Pull quality data from all your social media accounts and track performance across hundreds of profiles in one place. Analyse your performance and gain insights into your competitors, inspiring brands, future clients, social media influencers and more. Create and automate custom reports within minutes. Share data with your team or set up clients to access private stats securely. Choose to export comprehensive or specific social media reports at the press of a button, or set automated delivery times and formats. Gain full data flexibility and security with our carefully maintained API. Integrate data from your social platforms with your favourite analytics tools, business intelligence systems or data warehouses.Starting Price: $129 per month -
18
Reputation Engagement Suite
Friendemic
Potential customers are vetting businesses online more than ever. With an impressive online presence, you’ll be bringing in twice the leads at half the cost. Here at Friendemic, we’re experts in online reputation management, and we’re ready to share our knowledge with you. Let your potential customers know what it's like to experience your solutions in person without the commute. Our Catalyst Video solution takes the online customer experience to the next level. Allow us to share our experience and expertise with you and your team to develop your online reputation. Whether you need help managing your Google Business Profile or just need us to source imagery for you, we’re here to help.Starting Price: $50 per month -
19
Bazaarvoice
Bazaarvoice
Redefining how brands and consumers connect, create and innovate. Your consumers' needs never stop evolving. And neither do we. Collect many types of user-generated content (UGC), including ratings and reviews, visual content, and shopper questions and answers. Leverage our sampling services and community to get more content, faster. Reach in-market shoppers early in the journey. Find consumers when they are in market, and deliver the best shopping experience. Capture more search traffic with authentic customer content search engines love. Be there in all the moments that matter. Connect with people so they buy with confidence, no matter where they shop. Ensure you have content wherever and whenever people research — in-store, on your site, and on social — worldwide. Put buyer insights to work. Learn about your shoppers using our robust tools. Develop better products, create more powerful marketing, and deliver inspiring shopping experiences. -
20
Reputology
Reputology
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.Starting Price: $49 per month -
21
Talkwalker
Talkwalker
Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.Starting Price: $9,600 per year -
22
Binary Fountain
Binary Fountain
Binary Fountain is the leading online reputation management platform for enterprises, healthcare organizations and small and medium-sized businesses. Anchored in its Natural Language Processing (NLP) technology, the cloud-based platform mines customer and employee feedback from surveys, online ratings and review sites, social media and other data sources to equip organizations with actionable insights needed to improve brand loyalty, increase engagement and drive sustainable bottom-line results. On a mission to help companies grow their business and create better customer experiences, Binary Fountain serves various industries including healthcare, hospitality, retail, automotive and financial services.Starting Price: $200 per month -
23
Rankur
Rankur
Rankur is a top-rated tool for easy listening on social media. Discover conversations about your business, your products, your managers, your competitors, and communicate in real-time with your audience. Our software lets you engage on social media networks like Facebook, Twitter, YouTube, and more. Measure your success and work in a team! Listen to the entire web, monitor news, blogs, digital media, and social networks. Our crawler scans more than 100M web pages per day and extracts conversations, comments, articles and online reviews. With Rankur you stay on top of everything that happens online. Manage company pages straight from Rankur. Schedule posts, respond to customers and prospects from one single place. Improve your customer relationships with our powerful and yet affordable reputation management tools. Monitor your social media campaigns and reach targeted audiences with ease.Starting Price: $24 per month -
24
OnVoard
OnVoard
Interactive progress bar that changes whenever customers add or remove items from cart. This increases average order value by motivating customers to add more items to unlock discounts. Don't lose revenue from out-of-stock item. Recover revenue by allowing customers to subscribe for restock notifications. Then automatically notifies when products are restocked. With reviews, you can turn customer voice into marketing engine. Our reviews marketing engine provides a clean and intuitive user interface to help you sell more with product reviews. With Reperks, merchants can easily setup powerful and highly customizable rewards loyalty program to retain customers and increase lifetime value. Convert more by adding social proofs like 50% of customers bought this together to let visitors know why products are recommended.Starting Price: $99 per month -
25
Rising Star Reviews
Rising Star Reviews
Get a higher star ranking on major review sites by asking only happy customers for a review and all others for private feedback. Get 2X more reviews by automatically sending follow-up emails or SMS texts to customers who don’t respond to your first request. Just enter the name and email address or SMS phone of a customer and click “Send.” That’s it. You’re done. It couldn’t be faster or easier. Improve your reviews on Google, Facebook, Yelp, Zillow, TripAdvisor and any review site, big or small, that impacts your business. Make it easy for all employees to ask every customer to rate your business without giving employees full access. Get reviews for as many business locations as you like while still keeping your review marketing efforts quick, easy and simple. You’ll also get priceless customer feedback to keep improving your business. Our system makes it easy, fast, effective, and highly rewarding.Starting Price: $20 per month -
26
rater8
rater8
Join thousands of physicians using rater8 to build online reviews, enhance patient feedback, and improve medical practices. Build powerful, compelling patient testimonials and reviews. Our sophisticated, automated review building algorithm grows your reviews where you need them, ensuring a balanced online image for your hospital, practice, and individual doctors. We’ll help you outshine the competition and attract more patients online. Our sophisticated employee performance management tool and patient surveys are designed specifically for healthcare and allow you to identify strengths and areas of improvement in your medical group. Gain operational oversight and benchmark your locations and providers against one another to identify ways to improve the patient experience. Additionally, benchmark your patient satisfaction data against your peers nationwide.Starting Price: $59 per user per month -
27
MDidentity
Patient Spectrum
Engage in your patient’s online conversation with review notifications and seeing patient reviews, from key sources, in a single dashboard. Success is key to reputation management. See how your campaigns, locations and doctors are doing using measurable key performance indicators. Patients trust online reviews as much as personal recommendations. Show potential patients how you're doing with customizable review widgets for your website. Stay HIPAA compliant with the ability to hide reviews. Top line account KPIs like reviews to requests conversion. Keep that personal touch with customizable, ready-to-send request templates. Manage your reviews from our mobile app or from your desktop.Starting Price: $99 per month -
28
Trust
Trust
Collect and display authentic testimonials & ratings in minutes. Testimonials by Trust include clients’ photos and backlinks to their websites or social media accounts making the feedback sound more trustworthy than an anonymous one. Moreover, video testimonials put a face to your business and evoke emotions. It’s hard to resist stories of people who face and overcome the same problems. If your clients are visibly satisfied and thankful because of your work, other people will feel it, too. Spice up written testimonials and humanize your work with eye-catching video reviews. Ask your clients to record or upload their video testimonials right from the survey as well as make use of existing videos from Facebook, Youtube, etc. With testimonials by Trust, your future clients won’t doubt the fact that your clients’ love is real.Starting Price: $7 per month -
29
Critique
eZee Technosys
eZee Critique is a reputation management software that tracks, manages and responds to all the hotel reviews received from all the platforms. By doing so, bookers get a clear idea about the service provided by the hotels and hotels get a sense of trust. From OTAs and metasearch engines like TripAdvisor to your hotel website and Google, this online reputation management software collects all your online reviews at one place. Thus, making your hotel review management more efficient. This online reputation management system gives an accurate evaluation of your property. So, you identify the most and least favored services. Moreover, on receiving praise or criticism for any of your services, it also allows you to pass on the reviews to the corresponding department via email. Our online reputation management system bifurcates your reviews with respect to the action needed. Along with that, it also identifies the platforms that put you in the limelight.Starting Price: $15 per month -
30
OBI Brand Monitor
OBI4wan
Keep track of your brand and reputation and make marketing, communication and PR efforts measurable. From now on, stay away from your gut feeling and make sure you really know what’s going on. With the OBI Brand Monitor you can keep a sharp overview of everything that is being said and written about your organisation online and offline. This way you can build your brand and reputation in a more targeted way. Keep an eye on the prevailing sentiment surrounding your organization or competitor. New campaign or crisis? Immediately see the effect on sentiment and adjust where necessary. Inform your organization using automated and data-driven reports. Everything can be customised with the information you want to display. Media monitoring stands or falls on its ease of use. Choose what you want to monitor in real time, where regular reporting is sufficient and what can be handled with narrowcasting. You indicate to us how you want to work, we set up the environment for you.