Completed -
The scheduled maintenance has been completed.
Dec 25, 10:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 25, 06:01 UTC
Scheduled -
Hello. We would like to notify you that on December, 25th from 06:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider. The maintenance will affect the following assets: melania,mobile,nc,neon,prcl,swarms,trump,uselesssol,dark,acs,griffain,gstsol
Dec 24, 23:04 UTC
Completed -
The scheduled maintenance has been completed.
Dec 25, 10:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 25, 06:00 UTC
Scheduled -
Hello. We would like to notify you that on December, 25th from 06:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider. The maintenance will affect the following assets: shib,amp,fluxerc20,jasmy,fet,usdterc20,qnt,paxg,usdc,link,floki,wbtc,pepe,eth,dai,bat,ilv,hot,ocean,stpt,band,yfi,utk,mkr,ftt,snx,uni,mdt,coti,rpl,uma,oxt,mask,sand,chz,lto,crv,qkc,slp,chr,super,grt,ach,usdp,ata,ens,audio,bel,galaerc20,ilv,req,ape,api3,alcx,fxs,1inch,cvx,dent,spell,ldo,imx,ygg,skl,people,bico,pundix,c98erc20,prom,t,stg,ssv,forth,perp,alpha,tlmerc20,gtc,lever,agld,dexe,rad,ghst,pond,auctionerc20,trb,pha,hft,tru,loka,cos,df,rare,dego,high,fis,hifi,blur,data,arberc20,id,mav,pendle,quick2erc20,wlderc20,fdusderc20,ava2erc20,memecoin,bifierc20,beamerc20,alt,pixel,rez,aevo,zroerc20,gerc20,rdnterc20,eigen,portal,usual,move,acx,bio,derc20,cow,epicerc20,hei,hypererc20,tusd,fun,bat,rlc,mana,cvc,hot,nexo,lrc,storj,comp,bnt,powr
Dec 24, 22:18 UTC
Resolved -
Today from 10:00 UTC to 12:25 UTC we were experiencing delays with XLM payouts processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Dec 24, 12:29 UTC
Investigating -
From 10:00 UTC we are experiencing issues with XLM payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page.
We will get back to you with an update as soon as possible.
Dec 24, 10:57 UTC
Today, between 9:00 UTC and 9:45 UTC we experienced some delays with exchanges to USDTERC20
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Dec 24, 09:49 UTC
Investigating -
Hello!
Since 9:00 UTC, we have been experiencing some issues with processing of exchanges to USDTERC20
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information, which should happen in about an hour.
Thank you for your patience and understanding!
Dec 24, 09:37 UTC
Completed -
The scheduled maintenance has been completed.
Dec 22, 07:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 13:30 UTC
Scheduled -
We would like to notify you that on December 18, from 13:30(UTC), an upgrade will take place on the INJ (Injective) network. Due to the update, there may be delays in processing payouts and exchanges with INJ.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 18, 05:07 UTC
Resolved -
This incident has been resolved.
Dec 22, 04:59 UTC
Identified -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 04:00 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Resolved -
Today from 12:30 PM to 13:40 PM UTC we were experiencing delays with USDTTRC20 payouts processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Dec 21, 13:41 UTC
Investigating -
From 12:30 UTC we are experiencing issues with USDTTRC20 payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page.
We will get back to you with an update as soon as possible.
Dec 21, 12:36 UTC
Resolved -
Hey! Just a heads-up — today, between 07:00 UTC and 10:35 UTC, we had some issues with XDC payouts processing and partner rewards processing.
Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Dec 21, 10:35 UTC
Investigating -
Hello!
Since 07:00 UTC, we're having some issues with XDC payouts processing and partner rewards processing.
Because of that, you might see the status stuck on "sending to you" and it won't update.
Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Dec 21, 09:55 UTC
Resolved -
Hey! Just a heads-up — today, between 19:35 and 19:50 UTC, we had some delays with processing SOL payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Dec 19, 19:54 UTC
Investigating -
Hello! Since 19:35 UTC, we're having some issues with processing SOL payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Dec 19, 19:51 UTC
Completed -
The scheduled maintenance has been completed.
Dec 19, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 18:00 UTC
Scheduled -
We would like to notify you that on December 18th, from 18:00 (UTC), an upgrade will take place on the HEDERA(HBAR) network. Due to the update, there may be delays in processing payouts and exchanges with HBAR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 17, 00:55 UTC
Resolved -
Hey! Just a heads-up — today, between 16:30 and 17:50 UTC, we had some delays with processing XMR payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Dec 19, 17:54 UTC
Investigating -
Hello! Since 16:30 UTC, we're having some issues with processing XMR payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Dec 19, 17:19 UTC
Resolved -
This incident has been resolved.
Dec 19, 13:09 UTC
Investigating -
We would like to notify you that on December 19, from 16:00 (UTC), an upgrade will take place on the Decred (DCR) network. Due to the update, there may be delays in processing payouts and exchanges with DCR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 17, 17:21 UTC
Completed -
The scheduled maintenance has been completed.
Dec 19, 11:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 15:10 UTC
Scheduled -
We would like to notify you that on December 18, from 15:10 (UTC), an upgrade will take place on the Terra Classic (LUNC) network. Due to the update, there may be delays in processing payouts and exchanges with LUNC.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 17, 09:59 UTC
Resolved -
Today we had some issues with processing of POLYGON and POLYGON Network tokens exchanges due to POL network shutdown.
The issue is now fixed, and the network is stable. Sorry for the inconvenience, and thanks for your patience!
Dec 18, 03:41 UTC
Identified -
Hello! Just a heads-up: we are experiencing delays with processing of POLYGON and POLYGON tokens exchanges due to POL network shutdown since 18:30.
Because of this, you may see that the status stays stuck on "Awaiting Deposit" or "sending to you".
We are monitoring the situation and will return as soon as there are updates. Thanks for hanging in there!
Dec 17, 19:30 UTC
Today, between 14:00 UTC and 15:00 UTC we experienced some delays with exchanges to USDTERC20
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Dec 17, 15:03 UTC
Update -
Hello!
Since 14:00 UTC, we have been experiencing some issues with processing of exchanges to USDTERC20
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information, which should happen in about an hour.
Thank you for your patience and understanding!
Dec 17, 14:49 UTC
Investigating -
Hello!
Since 14:00 UTC, we have been experiencing some issues with processing of exchanges to USDTERC20
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information, which should happen in about an hour.
Thank you for your patience and understanding!
Dec 17, 14:48 UTC
Completed -
The scheduled maintenance has been completed.
Dec 16, 13:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 12:00 UTC
Scheduled -
We would like to notify you that on December 16, from 12:00 (UTC), an upgrade will take place on the Polygon network. Due to the update, there may be delays in processing payouts and exchanges with POL and tokens.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 15, 18:10 UTC
Completed -
The scheduled maintenance has been completed.
Dec 16, 07:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 06:00 UTC
Scheduled -
Hello. We would like to notify you that on December, 16th from 06:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider. The maintenance will affect the following assets: win,cake,bnbbsc,bake,ontbsc,busdbsc,brise,usdtbsc,bttbsc,bin,belt,naft,caps,xvs,c98,zoon,alpaca,alu,twt,mbox,chess,raca,yooshi,fetbsc,tlos,tlm,sps,tko,flokibsc,pit,babydoge,bsw,momento,dobo,sfuel,btcb,avabsc,trvlbsc,fire,poodl,fluf,nftb,flux,marsh,ethbsc,adabsc,xrpbsc,avn,daibsc,hmc,kibabsc,aquagoat,sfund,dotbsc,ltcbsc,linkbsc,tking,arv,shibbsc,gmt,xtzbsc,ceek,woobsc,cfx,darbsc,gafa,hotcross,nearbsc,iotxbsc,dgmoon,lof,bunny,vlxbsc,dfibsc,aioz,sfp,clear,burger,usdcbsc,bttcbsc,maticbsc,avaxbsc,copi,trxbsc,etcbsc,atombsc,bchbsc,vetbsc,filbsc,egldbsc,aavebsc,axsbsc,tusdbsc,zecbsc,manabsc,batbsc,zilbsc,compbsc,snxbsc,solbsc,unibsc,eps,yfibsc,kncbsc,chrbsc,sushibsc,guard,ankrbsc,celrbsc,btcst,dogecoin,xcnbsc,arrr,ctk,slpbsc,ctsibsc,lazio,blok,achbsc,santos,porto,rise,cotibsc,prombsc,stgbsc,quack,alicebsc,inj,dogebsc,alpine,duskbsc,atabsc,adxbsc,polsbsc,alphabsc,bandbsc,flowbsc,peoplebsc,ilvbsc,jstbsc,bntbsc,maskbsc,sunbsc,arpabsc,yggbsc,timebsc,auction,lina,clv,strm,diabsc,sandbsc,fwc,phabsc,hftbsc,trubsc,depbsc,gafi,qi,awcbsc,phbbsc,ombsc,belbsc,firobsc,lrcbsc,hook,dodobsc,epx,degobsc,prosbsc,highbsc,tipsy,velo,drepbsc,forbsc,stkk,cs,trxold,zax,databsc,ghny,idbsc,voltv3,pbx,lee,rdnt,edu,fdusdbsc,aitech,tonbsc,beambsc,tokenbsc,rjvbsc,acebsc,grape,ava2bsc,ego,nowbsc,zrobsc,xr,bonkbsc,lista,gbsc,axlbsc,gtai,euribsc,iotabep20,ham,bccoin,cat,cgptbsc,icebsc,kiteai,pirate,why,ai,nfp,the,arty,cosa,dbsc,solv,xter,seraph,tst,cheems,broccoli,cookiebsc,shellbsc,avl,diam,koma,mubarak,tut,bgsc,form,bubb,br,parti,siren,wkeydao,bananas31,kilo,pump,ulti,sto,fhebsc,bank,skyai,ept,hyperbsc,rexbsc,signbsc,wodbsc,aiotbsc,b2bsc,usd1bsc,jagerbsc,myxbsc,praibsc,nxpcbsc,zkjbsc,bbsc,kogebsc,broccolif3bbsc,rdobsc,eldebsc,pptbsc,idolbsc,spkbsc,newtbsc,resolvbsc,homebsc,saharabsc,sophbsc,ainbsc,crossbsc,talebsc,velvetbsc,zkwasmbsc,coabsc,pendlebsc,treebsc,esportsbsc,supbsc,inbsc,gominingbsc,kbsc,cycbsc,vinubsc,xnybsc,waibsc,ndqbsc,wbethbsc,haedalbsc,erabsc,ariabsc,donkeybsc,basbsc,dgcbsc,akebsc,wlfibsc,qbsc,somibsc,holobsc,asterbsc,0gbsc,hemibsc,xplbsc,ffbsc,edenbsc,coaibsc,usdebsc,stblbsc,ensobsc,labbsc,4bsc,zbtbsc,xpinbsc,lightbsc,turtlebsc,xnlbsc,rvvbsc,hbsc,gigglebsc,jctbsc,labsc,atbsc,pieversebsc
As a result, users may notice no status change on the page. Disabling assets is not planned. All affected exchanges will be processed as usual.
We will also notify you immediately before and after the maintenance is over.
Dec 13, 04:09 UTC
Today, between 15:25 UTC and 16:40 UTC we experienced some delays with exchanges to USDTBSC
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Dec 13, 16:44 UTC
Investigating -
Hello!
Since 15:25 UTC, we have been experiencing some issues with processing of exchanges to USDTBSC
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information, which should happen in about an hour.
Thank you for your patience and understanding!
Dec 13, 15:50 UTC
Completed -
The scheduled maintenance has been completed.
Dec 13, 14:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 06:30 UTC
Scheduled -
We would like to notify you that on December 13, from 06:30 (UTC), an upgrade will take place on the HEDERA(HBAR) network. Due to the update, there may be delays in processing payouts and exchanges with HBAR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 13, 04:17 UTC
Today, between 11:00 UTC and 12:30 UTC we experienced some delays with XMR exchanges processing.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!"
Dec 13, 12:33 UTC
Investigating -
Hello!
Since 11 UTC, we've been experiencing some issues with processing on the ХMR exchanges.
This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about 1 hour.
Thanks for your patience and understanding!
Dec 13, 11:14 UTC
Completed -
The scheduled maintenance has been completed.
Dec 13, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 03:00 UTC
Scheduled -
We would like to notify you that on December 9, from 03:00 (UTC), an upgrade will take place on the NEAR Protocol network. Due to the update, there may be delays in processing payouts and exchanges with NEAR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 8, 11:47 UTC
Completed -
The scheduled maintenance has been completed.
Dec 13, 05:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 13:00 UTC
Scheduled -
We would like to notify you that on December 11, from 13:00 (UTC), an upgrade will take place on the Casper (CSPR) network. Due to the update, there may be delays in processing payouts and exchanges with CSPR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 10, 23:22 UTC
Resolved -
Hey! Just a heads-up — today, between 14:40 and 16:50 UTC, we had some delays with live chat and email support handling.
Good news though — the issue has been sorted and everything’s back to normal now.
Sorry for the hassle, and thanks for your patience!
Dec 12, 16:58 UTC
Investigating -
Hey everyone,
Since 14:40 UTC we’re currently facing some temporary issues with live chat and email support handling. Due to the problem, we are temporarily experiencing delays in processing support requests. We are closely monitoring the situation and trying to restore our services as soon as possible.
Thank you for your patience and understanding.
Dec 12, 15:05 UTC
Completed -
The scheduled maintenance has been completed.
Dec 11, 05:31 UTC
Scheduled -
We would like to notify you that on December 10th, an upgrade will take place on the CELO network. Due to the update, there may be delays in processing payouts and exchanges with CELO and CELO tokens.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Dec 8, 18:17 UTC