Update -
We will be undergoing scheduled maintenance during this time.
Jun 12, 2026 - 21:41 EDT
Scheduled -
Trading on eOTC will be unavailable during the scheduled maintenance window from 4:00 PM EDT to 5:30 PM EDT on June 16. During this period, eOTC trading will not be available through either the web platform or the API.
Jun 12, 2026 - 21:41 EDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 12:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 12:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 11, 18:34 EDT
Scheduled -
FIX Order Entry will be restarted during this time. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Jun 11, 18:33 EDT
Completed -
The scheduled maintenance has been completed.
Jun 10, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 12:00 EDT
Scheduled -
During this time, some FIX Order Entry clients may encounter some connection issues & are advised to reconnect to alternative IP.
Jun 9, 22:14 EDT
Resolved -
This incident has been resolved.
Jun 10, 06:09 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 10, 05:42 EDT
Investigating -
Investigating — We identified an issue affecting order placement and cancellation. During this window, attempts to submit or cancel orders would have received an error response. No orders were partially executed or left in an indeterminate state — all affected requests failed cleanly with no partial side effects.
We are actively working to restore full functionality and will provide an update shortly.
Customer impact:
Customers were unable to place new orders. Customers were unable to cancel existing orders.
Jun 10, 05:04 EDT
Resolved -
This incident has been resolved.
Jun 9, 11:02 EDT
Investigating -
We are currently investigating an issue regarding EVM Chains deposits and withdrawals being temporarily delayed. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Jun 8, 15:36 EDT
Resolved -
This incident has been resolved.
Jun 8, 12:19 EDT
Investigating -
A service disruption is affecting visibility of assets in some customers portfolios. This affects visualization only, and all funds remain safe.
May 29, 13:30 EDT
Resolved -
This incident has been resolved.
Jun 6, 13:56 EDT
Investigating -
We are currently investigating issue. Issue affecting Gemini website which is currently unavailable. All funds remain secure. We will provide updates as they become available.
Jun 6, 05:25 EDT
Resolved -
This incident has been resolved.
Jun 6, 09:36 EDT
Investigating -
Some users may notice gaps in their daily portfolio chart data. We have identified the issue and are working on correcting. All funds remain secure
Jun 5, 18:40 EDT
Resolved -
This incident has been resolved.
Jun 3, 16:50 EDT
Investigating -
Institutional customers with many accounts and addresses may be unable to add new allowlisted addresses to their address book. Existing allowlisted addresses continue to function normally. All customer accounts and funds remain completely secure.
May 18, 14:22 EDT
Resolved -
This incident has been resolved.
Jun 1, 06:14 EDT
Investigating -
Some users may notice connectivity issues when using legacy wss endpoint /v1/order/events. This is due to underlying cloud infrastructure maintenance window for next 4-6 hours.
May 31, 21:31 EDT