The impact is no longer present, services will remain under close observation for the next 2 hours. We plan to send you an update when new information is available.
Feb 05, 2026 - 12:05 CET
Identified - Dear Customer / Partner,
We have identified the root cause of the issue and are working on a fix.
We plan to send you an update as soon as new information is available. We apologize for the inconvenience.
Feb 04, 2026 - 21:42 CET
Update - We are continuing to investigate this issue.
Feb 04, 2026 - 18:37 CET
Investigating - Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Start Date and Time: 2026-02-04 16:00
Impacted service: Swish Sweden integration for Mobile Invoice. Impact: Customers trying to use Swish Payment option for Mobile Invoice in Sweden encounter errors - transactions cannot be fulfilled.
We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.
Feb 04, 2026 - 18:20 CET
CGI
Operational
90 days ago
99.88
% uptime
Today
API n-eu.linkmobility.io
Operational
90 days ago
99.79
% uptime
Today
API c-eu.linkmobility.io
Operational
90 days ago
100.0
% uptime
Today
API s-eu.linkmobility.io
Operational
90 days ago
99.85
% uptime
Today
API *.sp247.net
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
OTT Channels
Operational
90 days ago
100.0
% uptime
Today
CHARGING
Operational
90 days ago
99.27
% uptime
Today
Xenioo
Operational
90 days ago
99.79
% uptime
Today
AddressLookup
Operational
90 days ago
100.0
% uptime
Today
GW2
Operational
90 days ago
100.0
% uptime
Today
SMS Traffic
Operational
90 days ago
100.0
% uptime
Today
Network/ISP
Operational
90 days ago
100.0
% uptime
Today
LINK Engage
Operational
90 days ago
100.0
% uptime
Today
Other
Operational
90 days ago
100.0
% uptime
Today
Legacy Platform Suite
Operational
90 days ago
100.0
% uptime
Today
NEXT
Operational
90 days ago
100.0
% uptime
Today
ViaNett
Operational
90 days ago
100.0
% uptime
Today
Link Mobility France
Operational
90 days ago
99.91
% uptime
Today
SMS Platform
Operational
90 days ago
99.92
% uptime
Today
MYLINKFR
Operational
90 days ago
99.91
% uptime
Today
Link Multi-Channel
Operational
90 days ago
99.95
% uptime
Today
Whatsapp
Operational
90 days ago
99.75
% uptime
Today
RCS
Operational
90 days ago
100.0
% uptime
Today
Viber
Operational
90 days ago
100.0
% uptime
Today
Link Conversation
Operational
90 days ago
100.0
% uptime
Today
MyLINK Connect (Xenioo)
Operational
90 days ago
100.0
% uptime
Today
MarketingPlatform
Operational
90 days ago
99.99
% uptime
Today
Application
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Connector
Operational
90 days ago
100.0
% uptime
Today
Flow
Operational
90 days ago
100.0
% uptime
Today
Segmentation
Operational
90 days ago
100.0
% uptime
Today
EMAIL service
Operational
SMS service
Operational
Firebase service
Operational
Website
Operational
90 days ago
99.99
% uptime
Today
MyLINK API's
Operational
90 days ago
99.87
% uptime
Today
SMS api.linkmobility.com
Operational
90 days ago
100.0
% uptime
Today
SMS Mobile Originated (MO)
Operational
90 days ago
99.75
% uptime
Today
SMS Mobile Terminated (MT)
Operational
90 days ago
99.75
% uptime
Today
SMS Delivery Report (DLR)
Operational
90 days ago
99.75
% uptime
Today
RCS
Operational
90 days ago
100.0
% uptime
Today
WhatsApp
Operational
90 days ago
99.81
% uptime
Today
Email REST API
Operational
90 days ago
100.0
% uptime
Today
Email SMTP
Operational
90 days ago
99.91
% uptime
Today
MyLINK Connect (Xenioo)
Operational
90 days ago
100.0
% uptime
Today
America
Operational
90 days ago
100.0
% uptime
Today
Europe
Operational
90 days ago
100.0
% uptime
Today
Version 1 (Legacy)
Operational
90 days ago
100.0
% uptime
Today
Channel Delivery
Operational
90 days ago
100.0
% uptime
Today
MyLINK Engage (linkmobility.eu)
Operational
90 days ago
100.0
% uptime
Today
api.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
ftp.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
mail.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
smpp.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
app.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
go.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
forms.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
MyLINK LookUp (InTouch)
Operational
90 days ago
99.99
% uptime
Today
Link InTouch SMS API
Operational
90 days ago
99.98
% uptime
Today
Link InTouch Web
Operational
90 days ago
100.0
% uptime
Today
Link InTouch Lookup API
Operational
90 days ago
100.0
% uptime
Today
MyLINK Payment (Mobile Invoice)
Operational
90 days ago
100.0
% uptime
Today
MyLINK Payment (Mobile Invoice)
Operational
90 days ago
100.0
% uptime
Today
MyLINK Portal
Operational
90 days ago
99.99
% uptime
Today
Web Portal
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
99.99
% uptime
Today
Message Logs
Operational
90 days ago
99.99
% uptime
Today
Credentials Management
Operational
90 days ago
100.0
% uptime
Today
Callback Management
Operational
90 days ago
100.0
% uptime
Today
Keyword Management
Operational
90 days ago
100.0
% uptime
Today
Number Management
Operational
90 days ago
100.0
% uptime
Today
Provisioning
Operational
90 days ago
100.0
% uptime
Today
Login Method
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
MyLink
Operational
90 days ago
100.0
% uptime
Today
Messages
Operational
90 days ago
100.0
% uptime
Today
Insights
Operational
90 days ago
100.0
% uptime
Today
Contacts
Operational
90 days ago
100.0
% uptime
Today
Web Portal
Operational
90 days ago
100.0
% uptime
Today
Omnichannel (OC Suite)
Operational
90 days ago
99.97
% uptime
Today
OCP
Operational
90 days ago
99.91
% uptime
Today
OCM
Operational
90 days ago
99.92
% uptime
Today
Message Template Designer (MTD)
Operational
90 days ago
100.0
% uptime
Today
RCS
Operational
90 days ago
99.92
% uptime
Today
WhatsApp
Operational
90 days ago
100.0
% uptime
Today
Viber
Operational
90 days ago
100.0
% uptime
Today
Voice
Operational
90 days ago
100.0
% uptime
Today
Email Channel
Operational
90 days ago
100.0
% uptime
Today
Web Experience
Operational
90 days ago
100.0
% uptime
Today
Salesforce Marketing Cloud Connector
Operational
90 days ago
100.0
% uptime
Today
SMS Part
Operational
90 days ago
100.0
% uptime
Today
RICH SMS
Operational
90 days ago
100.0
% uptime
Today
URL Shortener
Operational
90 days ago
100.0
% uptime
Today
Application
Operational
90 days ago
100.0
% uptime
Today
SMSAPI BG
Operational
90 days ago
100.0
% uptime
Today
Webpage - www.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
Customer portal - portal.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
API - api.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
SMSAPI RO
Operational
90 days ago
100.0
% uptime
Today
Webpage - www.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
Customer portal - portal.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
API - api.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
SMSAPI PL
Operational
90 days ago
100.0
% uptime
Today
API (api.smsapi.pl)
Operational
90 days ago
100.0
% uptime
Today
API (api2.smsapi.pl)
Operational
90 days ago
100.0
% uptime
Today
SMPP (smpp.smsapi.pl)
Operational
90 days ago
100.0
% uptime
Today
SMPP (smpp2.smsapi.pl)
Operational
90 days ago
100.0
% uptime
Today
Web Portal (ssl.smsapi.pl)
Operational
90 days ago
100.0
% uptime
Today
Web Portal (ssl2.smsapi.pl)
Operational
90 days ago
100.0
% uptime
Today
Umbrella
Operational
90 days ago
100.0
% uptime
Today
General
Operational
90 days ago
100.0
% uptime
Today
SMS Inbox
Operational
90 days ago
100.0
% uptime
Today
Push
Operational
90 days ago
100.0
% uptime
Today
Permission
Operational
90 days ago
100.0
% uptime
Today
Subscription
Operational
90 days ago
100.0
% uptime
Today
WebSMS
Operational
90 days ago
100.0
% uptime
Today
api.websms.com
Operational
90 days ago
100.0
% uptime
Today
ftp.websms.com
Operational
90 days ago
100.0
% uptime
Today
mail.websms.com
Operational
90 days ago
100.0
% uptime
Today
smpp.websms.com
Operational
90 days ago
100.0
% uptime
Today
app.websms.com
Operational
90 days ago
100.0
% uptime
Today
forms.websms.com
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
SMS2Voice
Operational
90 days ago
100.0
% uptime
Today
Operators - Europe
Operational
90 days ago
100.0
% uptime
Today
Austria
Operational
Belgium
Operational
90 days ago
100.0
% uptime
Today
Bulgaria
Operational
Denmark
Operational
Estonia
Operational
Finland
Operational
France
Operational
Germany
Operational
Italy
Operational
Latvia
Operational
Norway
Operational
Poland
Operational
Romania
Operational
Spain
Operational
Sweden
Operational
United Kingdom
Operational
Operators - Rest of the world
Operational
Europe
Operational
Africa
Operational
Americas
Operational
Asia
Operational
Oceania
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We would like to inform you about an maintenance for the WebSMS services.
Start Date & Time: 2026-02-09 17:00 CET End Date & Time: 2026-02-10 18:00 CET
Affected service: WebSMS This maintenance is required to ensure the continued stability and reliability of the WebSMS platform.
No service interruption is expected. However, during the maintenance window, a very brief service disruption or reduced responsiveness may occur. No action is required from your side.
We apologize for any inconvenience and thank you for your understanding. Posted on
Feb 03, 2026 - 12:54 CET
The operator Hi3G has a planned service release window.
Start Date & Time: 2026-02-10 05:00 CET End Date & Time: 2026-12-10 07:00 CET
During the release disturbance in our premium service is expected. We recommend that you resend any failed requests after this period.
Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work. Posted on
Feb 03, 2026 - 13:39 CET
At LINK Mobility we are committed to ensuring a high level of reliability for our services. To maintain this, we will be conducting a rolling scheduled Network Redundancy and Failover Test together with our network vendor across our data centers.
Start Date & Time: 2026-02-10 21:00 CET End Date & Time: 2026-02-11 02:00 CET
Impact: During the maintenance window you may experience brief or intermittent interruption of services during the shifts between primary and secondary devices. We will take one node at the time to avoid all endpoints being affected at the same time (rolling).
The operator Hi3G has a planned service release window.
Start Date & Time: 2026-02-11 05:00 CET End Date & Time: 2026-12-11 07:00 CET
During the release disturbance in our premium service is expected. We recommend that you resend any failed requests after this period.
Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work. Posted on
Feb 03, 2026 - 13:40 CET
The operator Hi3G has a planned service release window.
Start Date & Time: 2026-02-12 05:00 CET End Date & Time: 2026-02-12 07:00 CET
During the release disturbance in our premium service is expected. We recommend that you resend any failed requests after this period.
Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work. Posted on
Feb 03, 2026 - 13:42 CET
Dear Customer / Partner, We would like to inform you of a planned infrastructure upgrade that will require your attention.
Maintenance Window Start: 1 May 2026, 00:00 (CET/CEST) End: 1 May 2026, 23:59 (CET/CEST)
Impact As part of this upgrade, our service will use new outbound IP addresses. If you have firewall rules, IP whitelisting, or other network restrictions in place, please ensure the following IP addresses are added no later than 1 May 2026 to avoid any service disruption.
New IP Addresses to Whitelist: 195.84.162.34 194.71.165.71 195.84.162.16 194.71.165.98 195.84.162.3 194.71.165.122 213.242.87.36 213.242.87.37 213.242.87.38 213.242.87.39 213.242.87.40 213.242.87.41 62.67.62.101 62.67.62.102 62.67.62.103 62.67.62.104 62.67.62.105 62.67.62.106 217.163.95.196 217.163.95.197 217.163.95.198 217.163.95.199 217.163.95.200 217.163.95.201
We apologize for any inconvenience this may cause and appreciate your cooperation. If you have any questions or require assistance, please contact our support team. Posted on
Jan 29, 2026 - 13:32 CET
We would like to inform you that the incident has been fully resolved.
If you encounter any persistent issues or have questions, please don't hesitate to contact your local support for assistance.
Feb 5, 13:32 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present, services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Feb 5, 11:47 CET
Investigating -
Dear Customer / Partner,
We are currently experiencing a service incident affecting UK accounts. Our team is actively investigating the root cause and working to restore normal system operation as quickly as possible.
Issue Details: Due to a configuration issue, all account settings for UK accounts are currently misconfigured. This may result in disruptions affecting certain OCP functionalities.
Affected Services:
OCP
Impact:
UK accounts are temporarily inaccessible, this means users may be unable to:
-Log in to their accounts
-Create new campaigns
-Send or schedule campaigns
We will provide updates as soon as new information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Completed -
The scheduled maintenance has been completed.
Feb 4, 23:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 22:00 CET
Scheduled -
Dear Customer / Partner,
We would like to notify you about a planned maintenance on the GW2 platform.
Start Date & Time: 2026-02-04 22:00 CET End Date & Time: 2026-02-04 23:00 CET
Affected services/endpoints: - SMS Gateway: All *.pswin.com endpoints (e.g. xml.pswin.com, simple.pswin.com, soap.pswin.com) - LINK Engage: linkengage.pswin.com, intouchgenoa.pswin.com
Impact: During the maintenance window, short and intermittent service interruptions may occur. Customers may experience brief periods of service unavailability, and message submissions may occasionally return errors. These disruptions are expected to be short and intermittent throughout the maintenance window.
We apologize for any inconvenience this may cause.
Jan 19, 11:12 CET
We would like to notify you about an unscheduled system disturbance.
Start Date & Time: 2026-01-30 14:10 CET End Date & Time: 2026-01-30 14:45 CET
Impact: Due to host instability, the WhatsApp platform experienced minor disruptions. Delivery receipts (DLRs) may have been delayed. No messages were lost during this period.
The instability also had a limited impact on Xenioo services, where bots may have responded slightly slower than usual.
We apologize for any inconvenience this may have caused.
Jan 30, 14:00 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 30, 05:44 CET
Monitoring -
Dear Customer / Partner, We would like to notify you that the unscheduled system disturbance has been resolved.
Status: The endpoint n-eu.linkmobility.io is fully operational and traffic is processing normally.
The system will remain under close monitoring for the next 2 hours to ensure stability. We apologize for the inconvenience.
Jan 30, 03:41 CET
Investigating -
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance.
Impact: Customers cannot reach the following endpoints. These endpoints are used to send Mobile Terminated, Mobile Originated, WhatsApp messages, and configure Gates and Keywords: n-eu.linkmobility.io
Be advised that if you're using the affected address you can temporarily change it to one of the following: c-eu.linkmobility.io s-eu.linkmobility.io wsx.sp247.net
We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.
Jan 30, 00:18 CET
Completed -
The scheduled maintenance has been completed.
Jan 28, 21:22 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 21:00 CET
Scheduled -
Dear Customer,
We would like to inform you about an emergency maintenance for the WebSMS services.
Start Date & Time: 2026-01-28 20:00 CET End Date & Time: 2026-01-28 21:00 CET
Affected service: WebSMS This maintenance is required to ensure the continued stability and reliability of the WebSMS platform.
No service interruption is expected. However, during the maintenance window, a very brief service disruption or reduced responsiveness may occur. No action is required from your side.
We apologize for any inconvenience and thank you for your understanding.
Jan 28, 16:10 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 26, 12:29 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present. Traffic to Hungary will remain under close observation for the next 2 hours. We plan to provide you with an update within the next 2 hours, or sooner if new information becomes available.
Jan 26, 10:28 CET
Investigating -
Dear Customer / Partner,
Please be informed that we are currently experiencing a disturbance affecting traffic towards Hungary.
Start Date & Time: 2025-01-26 08:00 CET Affected services: -Delivery Reports -MO and MT messages
Issue: Delivery Reports are delayed. MO and MT message delivery may also experience delays.
LINK is in contact with the supplier and actively investigating the issue. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available.
Jan 26, 09:40 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Jan 24, 02:36 CET
Monitoring -
Dear Customer / Partner, We would like to notify you that the unscheduled system disturbance has been resolved.
Status: The endpoint s-eu.linkmobility.io is fully operational and traffic is processing normally.
The system will remain under close monitoring for the next 2 hours to ensure stability. We apologize for the inconvenience.
Jan 24, 00:18 CET
Investigating -
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance.
Impact: Customers can’t reach the following endpoints. These endpoints are used to send messages and configure Gates and Keywords: s-eu.linkmobility.io
Be advised that if you're using the affected address you can temporarily change it to one of the following: n-eu.linkmobility.io c-eu.linkmobility.io wsx.sp247.net
We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.
Jan 23, 21:05 CET