Please be advised that we are currently experiencing a service disturbance affecting Telenor in Sweden.
Start Date & Time: 25 December 2025, 10:00 CET Affected Service: Delivery Reports Issue: Delivery reports are delayed
Our team is actively engaged with the operator to resolve the issue. We apologize for any inconvenience this may cause and will share updates as soon as more information becomes available.
Dec 25, 2025 - 11:28 CET
CGI
Operational
90 days ago
99.92
% uptime
Today
API n-eu.linkmobility.io
Operational
90 days ago
99.95
% uptime
Today
API c-eu.linkmobility.io
Operational
90 days ago
100.0
% uptime
Today
API s-eu.linkmobility.io
Operational
90 days ago
100.0
% uptime
Today
API *.sp247.net
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
OTT Channels
Operational
90 days ago
100.0
% uptime
Today
CHARGING
Operational
90 days ago
99.27
% uptime
Today
Xenioo
Operational
90 days ago
99.95
% uptime
Today
AddressLookup
Operational
90 days ago
100.0
% uptime
Today
GW2
Operational
90 days ago
100.0
% uptime
Today
SMS Traffic
Operational
90 days ago
100.0
% uptime
Today
Network/ISP
Operational
90 days ago
100.0
% uptime
Today
LINK Engage
Operational
90 days ago
100.0
% uptime
Today
Other
Operational
90 days ago
100.0
% uptime
Today
Legacy Platform Suite
Operational
90 days ago
100.0
% uptime
Today
NEXT
Operational
90 days ago
100.0
% uptime
Today
ViaNett
Operational
90 days ago
100.0
% uptime
Today
Link Mobility France
Operational
90 days ago
99.99
% uptime
Today
SMS Platform
Operational
90 days ago
100.0
% uptime
Today
MYLINKFR
Operational
90 days ago
99.99
% uptime
Today
Link Multi-Channel
Operational
90 days ago
100.0
% uptime
Today
Whatsapp
Operational
90 days ago
100.0
% uptime
Today
RCS
Operational
90 days ago
100.0
% uptime
Today
Viber
Operational
90 days ago
100.0
% uptime
Today
Link Conversation
Operational
90 days ago
100.0
% uptime
Today
MyLINK Connect (Xenioo)
Operational
90 days ago
100.0
% uptime
Today
MarketingPlatform
Operational
90 days ago
99.99
% uptime
Today
Application
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Connector
Operational
90 days ago
100.0
% uptime
Today
Flow
Operational
90 days ago
100.0
% uptime
Today
Segmentation
Operational
90 days ago
100.0
% uptime
Today
EMAIL service
Operational
SMS service
Operational
Firebase service
Operational
Website
Operational
90 days ago
99.99
% uptime
Today
MyLINK API's
Operational
90 days ago
99.97
% uptime
Today
SMS api.linkmobility.com
Operational
90 days ago
100.0
% uptime
Today
SMS Mobile Originated (MO)
Operational
90 days ago
99.99
% uptime
Today
SMS Mobile Terminated (MT)
Operational
90 days ago
99.84
% uptime
Today
SMS Delivery Report (DLR)
Operational
90 days ago
99.99
% uptime
Today
RCS
Operational
90 days ago
100.0
% uptime
Today
WhatsApp
Operational
90 days ago
99.99
% uptime
Today
Email REST API
Operational
90 days ago
100.0
% uptime
Today
Email SMTP
Operational
90 days ago
100.0
% uptime
Today
MyLINK Connect (Xenioo)
Operational
90 days ago
99.98
% uptime
Today
America
Operational
90 days ago
100.0
% uptime
Today
Europe
Operational
90 days ago
99.93
% uptime
Today
Version 1 (Legacy)
Operational
90 days ago
100.0
% uptime
Today
Channel Delivery
Operational
90 days ago
100.0
% uptime
Today
MyLINK Engage (linkmobility.eu)
Operational
90 days ago
100.0
% uptime
Today
api.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
ftp.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
mail.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
smpp.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
app.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
go.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
forms.linkmobility.eu
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
MyLINK LookUp (InTouch)
Operational
90 days ago
99.94
% uptime
Today
Link InTouch SMS API
Operational
90 days ago
99.93
% uptime
Today
Link InTouch Web
Operational
90 days ago
99.95
% uptime
Today
Link InTouch Lookup API
Operational
90 days ago
99.95
% uptime
Today
MyLINK Payment (Mobile Invoice)
Operational
90 days ago
100.0
% uptime
Today
MyLINK Payment (Mobile Invoice)
Operational
90 days ago
100.0
% uptime
Today
MyLINK Portal
Operational
90 days ago
99.95
% uptime
Today
Web Portal
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
99.57
% uptime
Today
Message Logs
Operational
90 days ago
99.99
% uptime
Today
Credentials Management
Operational
90 days ago
100.0
% uptime
Today
Callback Management
Operational
90 days ago
100.0
% uptime
Today
Keyword Management
Operational
90 days ago
100.0
% uptime
Today
Number Management
Operational
90 days ago
100.0
% uptime
Today
Provisioning
Operational
90 days ago
100.0
% uptime
Today
Login Method
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
MyLink
Operational
90 days ago
100.0
% uptime
Today
Messages
Operational
90 days ago
100.0
% uptime
Today
Insights
Operational
90 days ago
100.0
% uptime
Today
Contacts
Operational
90 days ago
100.0
% uptime
Today
Web Portal
Operational
90 days ago
100.0
% uptime
Today
Omnichannel (OC Suite)
Operational
90 days ago
100.0
% uptime
Today
OCP
Operational
90 days ago
100.0
% uptime
Today
OCM
Operational
90 days ago
100.0
% uptime
Today
Message Template Designer (MTD)
Operational
90 days ago
100.0
% uptime
Today
RCS
Operational
90 days ago
100.0
% uptime
Today
WhatsApp
Operational
90 days ago
100.0
% uptime
Today
Viber
Operational
90 days ago
100.0
% uptime
Today
Voice
Operational
90 days ago
100.0
% uptime
Today
Email Channel
Operational
90 days ago
100.0
% uptime
Today
Web Experience
Operational
90 days ago
100.0
% uptime
Today
Salesforce Marketing Cloud Connector
Operational
90 days ago
100.0
% uptime
Today
SMS Part
Operational
90 days ago
100.0
% uptime
Today
RICH SMS
Operational
90 days ago
100.0
% uptime
Today
URL Shortener
Operational
90 days ago
100.0
% uptime
Today
Application
Operational
90 days ago
100.0
% uptime
Today
SMSAPI BG
Operational
90 days ago
100.0
% uptime
Today
Webpage - www.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
Customer portal - portal.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
API - api.smsapi.bg
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
SMSAPI RO
Operational
90 days ago
100.0
% uptime
Today
Webpage - www.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
Customer portal - portal.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
API - api.smsapi.ro
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
Umbrella
Operational
90 days ago
100.0
% uptime
Today
General
Operational
90 days ago
100.0
% uptime
Today
SMS Inbox
Operational
90 days ago
100.0
% uptime
Today
Push
Operational
90 days ago
100.0
% uptime
Today
Permission
Operational
90 days ago
100.0
% uptime
Today
Subscription
Operational
90 days ago
100.0
% uptime
Today
WebSMS
Operational
90 days ago
100.0
% uptime
Today
api.websms.com
Operational
90 days ago
100.0
% uptime
Today
ftp.websms.com
Operational
90 days ago
100.0
% uptime
Today
mail.websms.com
Operational
90 days ago
100.0
% uptime
Today
smpp.websms.com
Operational
90 days ago
100.0
% uptime
Today
app.websms.com
Operational
90 days ago
100.0
% uptime
Today
forms.websms.com
Operational
90 days ago
100.0
% uptime
Today
SMS MO
Operational
90 days ago
100.0
% uptime
Today
SMS MT
Operational
90 days ago
100.0
% uptime
Today
DLR
Operational
90 days ago
100.0
% uptime
Today
SMS2Voice
Operational
90 days ago
100.0
% uptime
Today
Operators - Europe
Degraded Performance
90 days ago
100.0
% uptime
Today
Austria
Operational
Belgium
Operational
90 days ago
100.0
% uptime
Today
Bulgaria
Operational
Denmark
Operational
Estonia
Operational
Finland
Operational
France
Operational
Germany
Operational
Italy
Operational
Latvia
Operational
Norway
Operational
Poland
Operational
Romania
Operational
Spain
Operational
Sweden
Degraded Performance
United Kingdom
Operational
Operators - Rest of the world
Operational
Europe
Operational
Africa
Operational
Americas
Operational
Asia
Operational
Oceania
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 19, 14:27 CET
Monitoring -
Dear Customer / Partner,
Please be informed that the previously reported disturbance towards TeliaSonera in Finland has now been resolved.
Start Date & Time: 2025-12-19 09:14 CET Resolution Date & Time: 2025-12-19 12:25 CET The issue has been officially confirmed as fixed by the operator.
All MT traffic is currently processing normally and no further impact is observed. We will continue to monitor the situation closely over the next 2 hours to ensure full service stability.
We apologize for any inconvenience this may have caused and thank you for your patience.
Dec 19, 12:33 CET
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards TeliaSonera in Finland.
Start Date & Time: 2025-12-19 09:14 CET Affected service: Messages Terminated (MT) Issue: Outbound traffic may be delayed.
LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Dec 19, 10:23 CET
Completed -
The scheduled maintenance has been completed.
Dec 19, 00:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 22:00 CET
Scheduled -
Dear Customer / Partner,
We would like to inform you of planned maintenance on Link Mobility France.
Maintenance window: Start: December 18, 2025 at 22:00 CET End: December 19, 2025 at 00:00 CET
Impact: OCP will be unavailable during the maintenance window. Messages will not be generated or sent during this time.
What’s included in this release: Following the maintenance, support for configuring how links open when using Open URL or Web Experience buttons in RCS messages will be available. Links can open directly inside the messaging app in full screen, tall view, or half screen, instead of redirecting users to an external browser.
This feature applies to:
RCS standard campaigns Campaign templates Message templates
We apologize for any inconvenience this may cause. If you have any questions or concerns, please don’t hesitate to contact our support team.
Dec 15, 18:11 CET
For your information, the disturbance towards TDC/Nuuday in Denmark has been resolved.
Start Date & Time: 2025-12-18 15:50 CET Start Date & Time: 2025-12-18 17:30 CET
Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Dec 18, 19:53 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present, TDC/Nuuday in Denmark will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available
Dec 18, 17:50 CET
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards TDC and Nuuday in Denmark.
Completed -
The scheduled maintenance has been completed.
Dec 18, 08:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 06:01 CET
Scheduled -
Dear Customer / Partner,
The operator Hi3G has a planned service release window.
Start Date & Time: 2025-12-18 06:00 CEST End Date & Time: 2025-12-18 08:00 CEST
During the release disturbance in our premium service is expected. We recommend that you resend any failed requests after this period.
Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work.
Dec 17, 10:46 CET
Completed -
The scheduled maintenance has been completed.
Dec 18, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 00:00 CET
Update -
Dear Customer / Partner,
The operator Telenor has a planned service release window in its Danish network.
Start Date & Time: 2025-12-18 00:00 CET End Date & Time: 2025-12-19 06:00 CET
During this period, sending Service Text Messages via CPA will not be possible. The CPA file will also be impacted, with its delivery delayed until later in the day once the patch has been deployed. Please note that an interruption of approximately 30 minutes is expected between 01:00 and 02:00 CET.
We apologize for any inconvenience this may cause. If you have any questions or concerns, please contact our support team.
Dec 11, 09:50 CET
Scheduled -
Dear Customer / Partner,
The operator Telenor has a planned service release window in its Danish network.
Start Date & Time: 2025-12-18 00:00 CET End Date & Time: 2025-12-19 06:00 CET
During this period, sending Service Text Messages via CPA will not be possible. The CPA file will also be impacted, with its delivery delayed until later in the day once the patch has been deployed. Please note that an interruption of approximately 30 minutes is expected between 00:00 and 01:00 CET.
We apologize for any inconvenience this may cause. If you have any questions or concerns, please contact our support team.
Dec 10, 13:22 CET
We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Dec 16, 12:31 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present; message logs on mylink2 portal will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Dec 16, 10:24 CET
Investigating -
Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Start date & time: 2025-12-16 09:30 CET
Impact: Customers may experience unavailability of message logs on my link 2 portal. We plan to send you an update when new information is available.
We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.
Dec 16, 10:08 CET
Completed -
The scheduled maintenance has been completed.
Dec 16, 04:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 02:00 CET
Update -
We will be undergoing scheduled maintenance during this time.
Dec 12, 19:32 CET
Scheduled -
Dear Customer / Partner,
Please be aware of the maintenance window planned by Belgium Operators. Start Date & Time: 2025-12-16 02:00 CET End Date & Time: 2025-12-16 04:00 CET
Affected Product: SMS
Link Mobility France has received notification regarding a scheduled maintenance activity. During that time you might notice some delay in the delivery of the SMS due to the failover taking place with the SMS operators. Your SMS will be queued during that time and sent when the connection is up.
Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.
If you have any questions or concerns, please feel free to contact our local support team.
Dec 12, 08:50 CET
Completed -
The scheduled maintenance has been completed.
Dec 15, 01:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 22:00 CET
Scheduled -
Dear Customer / Partner
We would like to notify you about planned maintenance on the Umbrella platform.
Start Date & Time: 2025-12-14 22:00 CET End Date & Time: 2025-12-15 01:00 CET
Impact: During this maintenance window, the platform may be unavailable, and no incoming or outgoing messages will be processed. Messages will be queued and processed once the platform is back online.
We apologize for the inconvenience caused. If you have any questions or concerns, please contact support.
Dec 3, 08:05 CET
Completed -
The scheduled maintenance has been completed.
Dec 14, 19:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 09:00 CET
Scheduled -
Dear Customer / Partner,
Please be aware of the maintenance window planned by Belgium Operators. Start Date & Time: 2025-12-14 09:00 CET End Date & Time: 2025-12-14 19:00 CET
Affected Product: SMS
Link Mobility France has received notification regarding a scheduled maintenance activity. During that time you might notice some delay in the delivery of the SMS due to the failover taking place with the SMS operators. Your SMS will be queued during that time and sent when the connection is up.
Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.
If you have any questions or concerns, please feel free to contact our local support team.
Dec 12, 19:33 CET
Completed -
The scheduled maintenance has been completed.
Dec 13, 21:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 09:00 CET
Scheduled -
Dear Customer / Partner,
Please be aware of the maintenance window planned by Belgium Operators. Start Date & Time: 2025-12-13 09:00 CET End Date & Time: 2025-12-13 21:00 CET
Affected Product: SMS
Link Mobility France has received notification regarding a scheduled maintenance activity. During that time you might notice some delay in the delivery of the SMS due to the failover taking place with the SMS operators. Your SMS will be queued during that time and sent when the connection is up.
Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.
If you have any questions or concerns, please feel free to contact our local support team.
Dec 12, 19:30 CET
We would like to inform you that the disturbance has now been resolved.
Should you encounter any further issues, please do not hesitate to contact your local support. Thank you for your patience and understanding.
Dec 13, 20:11 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present. Telenor in Sweden will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Dec 13, 18:10 CET
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Vodafone in Italy.
Start Date & Time: 2025-12-13 15:45 CET Affected service: Delivery Reports Issue: Delivery reports are delayed or missing
LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Dec 13, 17:12 CET
We would like to inform you that the disturbance has now been resolved.
Should you encounter any further issues, please do not hesitate to contact your local support. Thank you for your patience and understanding.
Dec 13, 15:05 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present. Telenor in Sweden will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Dec 13, 13:07 CET
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Telenor in Sweden.
Start Date & Time: 2025-12-13 11:00 CET Affected service: Delivery Reports Issue: Delivery reports are delayed or missing
LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Dec 13, 11:51 CET
For your information, the disturbance towards Telenet and BASE in Belgium has been resolved.
Start Date & Time: 2025-12-12 10:00 CET End Date & Time: 2025-12-12 11:35 CET
Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Dec 12, 13:35 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present, Telenet and BASE in Belgium will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Dec 12, 11:35 CET
Investigating -
Dear Customer / Partner,
Please be aware that there is currently a disturbance towards Telenet and BASE in Belgium. Start Date & Time: 2025-12-12 10:00 CET Affected service: SMS Traffic Issue: Delayed SMS messages and Delivery Reports
Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Dec 12, 10:33 CET
Completed -
The scheduled maintenance has been completed.
Dec 12, 02:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 22:00 CET
Scheduled -
Dear Customer / Partner,
We are conducting essential upgrades to our systems to enhance performance and reliability within SMSAPI.BG platform.
Start Date & Time: 2025-12-11 22:00 CET End Date & Time: 2025-12-12 02:00 CET
Impact: Customers may experience occasional logouts from the portal and temporary unavailability of short URLs several times for 5–10 minutes during the maintenance window.
We apologize for the inconvenience caused. If you have any questions or concerns, please contact support.
Nov 24, 09:01 CET
We would like to inform you that the disturbance has now been resolved.
Should you encounter any further issues, please do not hesitate to contact your local support. Thank you for your patience and understanding.
Dec 11, 11:45 CET
Monitoring -
Dear Customer / Partner,
The impact is no longer present. InTouch platform will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Dec 11, 09:44 CET
Investigating -
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance.
Impact: Customers may encounter problems sending SMS messages through the API
We will provide an update as soon as new information becomes available. We apologize for the inconvenience caused.
Dec 11, 09:22 CET