All Systems Operational

Uptime over the past 90 days. View historical uptime.
Messaging API Operational
90 days ago
99.99 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
MMS API Operational
90 days ago
99.96 % uptime
Today
Powerpack SMS Operational
90 days ago
100.0 % uptime
Today
Powerpack MMS Operational
90 days ago
100.0 % uptime
Today
Verify API Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
PSTN Calls Operational
90 days ago
100.0 % uptime
Today
Client Calls (Browser & Mobile) Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Endpoint calls (SIP) Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Answering Machine detection Operational
90 days ago
100.0 % uptime
Today
CDR (Call Detail Records) Operational
Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Messaging API Operational
90 days ago
100.0 % uptime
Today
Longcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Toll-free SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
MMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
SMS, Mexico & South America Operational
90 days ago
100.0 % uptime
Today
SMS, Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Voice API Operational
90 days ago
99.99 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Voice, South America Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Asia Operational
90 days ago
99.97 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, North America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, South America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Europe Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Asia Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Africa Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Oceania Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
PHLO Operational
90 days ago
100.0 % uptime
Today
Account & Phone Number APIs Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Jul 24, 2026

No incidents reported today.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026
Intermittent Call failures towards India
Resolved - This incident has been resolved.
Jul 20, 09:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 06:15 UTC
Investigating - Dear Valued Customers,

We are currently observing intermittent call failures affecting both inbound and outbound calls to India.

Our team is actively working with our carrier partner to identify the root cause and restore service as quickly as possible.

We will provide our next update within the next 30 minutes.
Jul 20, 06:05 UTC
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Planned Maintenance: Intermittent Voice Call Failures to India
Completed - The scheduled maintenance has been completed.
Jul 17, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:30 UTC
Scheduled - Dear Valued Customer,

One of our carrier partners will be performing planned maintenance on their network infrastructure. During the maintenance window, customers may experience intermittent call failures for voice calls terminating to India.

When is the maintenance?

17th July 2026 18:30 - 17th July 2026 20:30 UTC
17th July 2026 11:30 - 17th July 2026 13:30 PDT

What services will be affected?

Voice calls terminating to India may experience intermittent call failures during the maintenance window. All other services are expected to operate normally.

We apologize for any inconvenience this may cause and appreciate your patience while our carrier partner completes the maintenance.

If you have any questions, please feel free to reach out to our Support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted 8 hours ago. Jul 16, 2026 - 08:45 IST
Jul 16, 11:41 UTC
Jul 16, 2026
Planned Maintenance: Intermittent Voice Call Failures to India
Completed - The scheduled maintenance has been completed.
Jul 16, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:30 UTC
Scheduled - Dear Valued Customer,

One of our carrier partners will be performing planned maintenance on their network infrastructure. During the maintenance window, customers may experience intermittent call failures for voice calls terminating to India.

When is the maintenance?

16th July 2026 18:30 - 16th July 2026 20:30 UTC
16th July 2026 11:30 - 16th July 2026 13:30 PDT

What services will be affected?

Voice calls terminating to India may experience intermittent call failures during the maintenance window. All other services are expected to operate normally.

We apologize for any inconvenience this may cause and appreciate your patience while our carrier partner completes the maintenance.

If you have any questions, please feel free to reach out to our Support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Jul 16, 03:15 UTC
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Outbound MMS Failures on Toll-Free Numbers (US & Canada)
Resolved - This incident has been resolved.
Jul 11, 09:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 09:32 UTC
Investigating - Dear Valued Customer,

We have identified an issue causing failures for outbound MMS messages sent from Toll-Free numbers (US & Canada). The failures are due to a connectivity issue with an upstream carrier partner, and affected messages are failing to be delivered. SMS traffic and MMS sent over other routes are not impacted.

Our team is actively engaged with the carrier partner to restore service. We will share a further update shortly.

If you have any questions or concerns regarding this incident, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
Jul 11, 07:47 UTC
Jul 10, 2026

No incidents reported.

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