Update - We are currently working through a larger volume of payroll support requests. While we are working on answering those, we have also created this guide to assist you with some issues you might experience in the meantime: https://support.waveapps.com/hc/en-us/articles/39407501814036-Payroll-troubleshooting-guide We appreciate your patience.
Jul 22, 2025 - 15:19 EDT
Jul 22, 2025 - 15:19 EDT
Update - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 20:21 EDT
Jun 19, 2025 - 20:21 EDT
Update - We are continuing to work on a fix for this issue.
Jun 19, 2025 - 20:20 EDT
Jun 19, 2025 - 20:20 EDT
Identified - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 17:06 EDT
Jun 19, 2025 - 17:06 EDT
Web Application
Operational
Accounting
Operational
Invoicing
Operational
Payments
Operational
Payroll
Operational
Receipts Processing
Operational
Mobile Application
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We're making updates to improve performance Jan 7, 2026 21:00-23:00 EST
Wave will be performing scheduled maintenance starting at 9:00PM Eastern on Wednesday, January 7th, 2026. Your account and the Wave website will be unavailable during maintenance. We expect this to take about 2 hours. Check this page for updates as maintenance progresses. Thank you for your patience while we upgrade our services!
Posted on Dec 16, 2025 - 10:06 EST
Posted on Dec 16, 2025 - 10:06 EST