Tibber
Grid Rewards earnings not visible in the app
Update - We are in the process of restoring the visibility of earned Grid Rewards from the end of November and the beginning of December for customers who are still missing them. We expect the process to take a few weeks, due to the end-of-year holidays, before all data is fully processed.
Dec 17, 2025 - 15:40 CET
Update - Some customers might not see all earned Grid Rewards displayed in the Grid Rewards screen and/or in the charging summary, and that previously listed earned Grid Rewards are missing.

This issue does not affect the calculation of rewards or compensation, meaning that you continue to charge at the cheaper rate, and the rewards will become visible in the Grid Rewards screen once the issue is resolved.

We are still investigating.
Dec 09, 2025 - 08:54 CET
Investigating - Some customers might not see all earned Grid Rewards displayed in the Grid Rewards screen and/or charging summary.
We are currently investigating this issue.
Dec 08, 2025 - 11:26 CET
Solis battery control - under development
Identified - The Solis Bridge integration is currently under active development. We’re improving the integration week by week and aim to move it out of LABs in the near future.

Tibber is also continuously working on supporting more power fees (peak tariffs) in Sweden. These fees will be considered in the optimisation to ensure grid costs are also minimised.
Dec 09, 2025 - 14:00 CET
Huawei - issues communicating with Huawei batteries
Identified - We have identified an issue where batteries enter sleep mode and do not wake up when instructed.
We are working together with Huawei to find a solution to this problem.
Dec 08, 2025 - 09:50 CET
Monitoring - We have implemented a fix which will solve the majority of the cases we have seen and we are working with Huawei on further improvements for some edge cases.
Nov 14, 2025 - 08:05 CET
Investigating - Some users might experience that we are not able to control their battery as optimally as possible. This is due to communication problems with the Huawei platform.

We are investigating this issue. As soon as we have more information, we will post an update. In the meantime, if you are experiencing problems, you can choose to switch to basic mode and let the Huawei software control your battery.
Nov 06, 2025 - 10:12 CET
Solis - Issues pairing Solis-devices to Solis Cloud power-up
Investigating - We are experiencing some issues with pairing Solis-inverters to the Solis Cloud power-up and are investigating the problem.
Aug 07, 2025 - 12:28 CEST
iOS: Issues with customers getting logged out of app due to price-widget for iOS
Investigating - We are still seeing some issues with unexpected log-outs of the app and are investigating
Nov 19, 2025 - 08:31 CET
Monitoring - The issue has been identified and a potential solution will be rolled out with the next iOS app update (25.26), which will come soon.
We will monitor the results.
Jul 03, 2025 - 15:30 CEST
Investigating - Some users may experience getting randomly logged out of the app. This seems to be caused by the price-widget that you can have visible on your iOS homescreen.

The issue has been identified. As a temporary solution, you can remove the widget from your phone until the issue is fixed.
May 26, 2025 - 11:29 CEST
KIA - Lost connection to vehicles and pairing issues
Update - We are continuing to investigate this issue.
Nov 11, 2025 - 08:34 CET
Investigating - Some customers are experiencing that their KIA has been disconnected and they are unable to add it again. We are currently investigating the issue.

If you have an integrated charger, we recommend adding a Tibber Dummy car to enable smart charging.
If you do not have an integrated charger, we suggest scheduling charging during the cheap hours using either the Kia app or your charger, if possible.

We will update this message as soon as we have new information.
Aug 22, 2025 - 16:20 CEST
Hyundai - Lost connection to vehicles and pairing issues
Update - We are continuing to investigate this issue.
Nov 11, 2025 - 08:33 CET
Investigating - Some customers are experiencing that their Hyundai has been disconnected and they are unable to add it again. We are currently investigating the issue.

If you have an integrated charger, we recommend adding a Tibber Dummy car to enable smart charging.
If you do not have an integrated charger, we suggest scheduling charging during the cheap hours using either the Kia app or your charger, if possible.

We will update this message as soon as we have new information.
Oct 16, 2025 - 13:44 CEST
Fronius - issues receiving state updates from Fronius Chargers
Investigating - We are currently not receiving any state updates from Fronius, which prevents us from performing Smart Charging through Fronius chargers.
We have alerted Fronius and asked them to investigate the issue.

As soon as we have more information, we will update this message.
Nov 07, 2025 - 14:07 CET
Fronius - Pairing issues with chargers and solar inverters from Fronius
Investigating - We are currently investigating this issue.
Oct 28, 2025 - 11:15 CET
Nibe - Some S serie models can't be paired and missing data in temperature graph
Update - Some S-Series heat pumps can't be paired at the moment.

All models: We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app.
We are looking into these issues.
May 16, 2025 - 13:09 CEST
Investigating - We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app.
We are looking into the issue.
Dec 04, 2024 - 08:47 CET
Homevolt - App sometimes says load balancing is active when no real load balancing is ongoing
Identified - A solution for this problem is being worked on.
Feb 12, 2025 - 10:06 CET
Panasonic Comfort Cloud - Connectivity issue
Update - We are continuing to work on this issue.
Aug 27, 2025 - 09:15 CEST
Update - We’re in talks with Panasonic to restore functionality to the Panasonic power-up.
Unfortunately, we can not give an estimated timeframe on this process as of now.
Dec 13, 2024 - 13:13 CET
Update - We are continuing to investigate this issue.
Oct 12, 2024 - 09:15 CEST
Update - We are continuing to investigate this issue.
Aug 23, 2024 - 11:25 CEST
Update - It is not possible to re-pair existing or to pair any new devices due to this issue. We are continuing to investigate this issue.
Jun 24, 2024 - 19:47 CEST
Update - We are continuing to investigate this issue.
Jun 21, 2024 - 14:56 CEST
Investigating - ComfortCloud is currently experiencing issues with third-party access, we are investigating the issue.
Jun 17, 2024 - 19:21 CEST
Zappi - Unable to use Smart Charging after update to firmware version 5.733 and 5.736
Update - MyEnergi has released a new firmware version which unfortunately doesn't solve the problem.

Our advice is to refrain from updating to firmware versions 5.733 and 5.736 for the time being.
Aug 01, 2025 - 09:47 CEST
Identified - The issue has been identified and we are working together with MyEnergi to come to a solution.

Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 11, 2025 - 11:01 CEST
Investigating - We are currently investigating this issue.
Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 10, 2025 - 13:11 CEST
SMA - regularly losing connection with the inverter
Investigating - We are currently investigating this issue.

Short term solution is to re-pair the inverter whenever we have lost access to it.
Jul 23, 2025 - 08:44 CEST
NIO - some customers can experience problems with Smart Charging
Identified - NIO is still working on fixing this problem from their side.

As soon as they have rolled out an solution we will inform you
Jun 30, 2025 - 11:32 CEST
Investigating - We are still experiencing issues with the NIO-integration and are investigating.
Apr 23, 2025 - 12:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 2025 - 10:17 CET
Update - We are continuing to investigate this issue.
Feb 11, 2025 - 14:05 CET
Investigating - We are currently investigating this issue.

If you experience problems with Smart Charging your NIO and you have an integrated charger, our advice is to temporarily add a non-integrated car through "You" --> Electric Cars --> Non-integrated
Jan 14, 2025 - 10:11 CET

About This Site

Welcome to the Tibber status page!

This page is to give you an updated view of Tibbers own systems and services, but also third party APIs. Please note we may not always have an up to date picture of the status of third party services and APIs, but will update as soon as we have any information about degradation or disturbances.

Uptime over the past 90 days. View historical uptime.
Tibber App Operational
90 days ago
99.98 % uptime
Today
App Operational
Analytics Operational
90 days ago
99.94 % uptime
Today
Log-in Operational
90 days ago
100.0 % uptime
Today
Subscription Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Prices Operational
90 days ago
100.0 % uptime
Today
Smart services Operational
90 days ago
99.9 % uptime
Today
Smart Charging Operational
90 days ago
99.83 % uptime
Today
Battery Operational
90 days ago
100.0 % uptime
Today
Grid Rewards Operational
90 days ago
99.92 % uptime
Today
Load balancing Operational
90 days ago
100.0 % uptime
Today
Peak control Operational
90 days ago
100.0 % uptime
Today
Power-Ups Major Outage
90 days ago
96.79 % uptime
Today
Adax Operational
90 days ago
88.71 % uptime
Today
Audi Operational
90 days ago
99.81 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
Discovergy Operational
90 days ago
100.0 % uptime
Today
Easee Operational
90 days ago
99.9 % uptime
Today
Ebeco Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
Fronius Partial Outage
90 days ago
83.93 % uptime
Today
Futurehome Operational
90 days ago
100.0 % uptime
Today
go-e Operational
90 days ago
90.46 % uptime
Today
Growatt Operational
90 days ago
100.0 % uptime
Today
Home Assistant Operational
90 days ago
100.0 % uptime
Today
Homevolt Operational
90 days ago
100.0 % uptime
Today
Homey Operational
90 days ago
100.0 % uptime
Today
Huawei Operational
90 days ago
100.0 % uptime
Today
Hue Operational
90 days ago
100.0 % uptime
Today
Hyundai Degraded Performance
90 days ago
100.0 % uptime
Today
KIA Degraded Performance
90 days ago
100.0 % uptime
Today
Kostal (Bridge) Operational
90 days ago
100.0 % uptime
Today
MELCloud Operational
90 days ago
100.0 % uptime
Today
Mill Operational
90 days ago
100.0 % uptime
Today
Mill 2.0 Operational
90 days ago
100.0 % uptime
Today
Netatmo Operational
90 days ago
100.0 % uptime
Today
Ngenic Operational
90 days ago
100.0 % uptime
Today
Nibe Degraded Performance
90 days ago
100.0 % uptime
Today
NIO Operational
90 days ago
100.0 % uptime
Today
Panasonic Cloud Major Outage
90 days ago
0.18 % uptime
Today
Polestar Operational
90 days ago
100.0 % uptime
Today
Sensibo Operational
90 days ago
100.0 % uptime
Today
Škoda Operational
90 days ago
99.79 % uptime
Today
SMA Degraded Performance
90 days ago
100.0 % uptime
Today
SolarEdge Operational
90 days ago
100.0 % uptime
Today
Solax (Bridge) Operational
90 days ago
100.0 % uptime
Today
Solis Degraded Performance
90 days ago
100.0 % uptime
Today
Solis (Bridge) Operational
90 days ago
100.0 % uptime
Today
tado Operational
90 days ago
100.0 % uptime
Today
Telldus Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
99.99 % uptime
Today
Tibber Bridge Operational
90 days ago
100.0 % uptime
Today
Tibber Pulse Operational
90 days ago
100.0 % uptime
Today
Volkswagen Operational
90 days ago
96.67 % uptime
Today
Volvo Operational
90 days ago
99.67 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Watty Operational
90 days ago
100.0 % uptime
Today
Zappi Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
100.0 % uptime
Today
Huawei (Battery and inverter) Operational
90 days ago
100.0 % uptime
Today
Tibber Web Operational
Tibber Store Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Developer API Operational
90 days ago
100.0 % uptime
Today
External API Operational
Easee Easee Cloud & API Operational
Easee Easee Portal Operational
Easee OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Zaptec Portal Operational
Zaptec OCPP Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 25, 2025

No incidents reported today.

Dec 24, 2025

No incidents reported.

Dec 23, 2025
Pulse - Pulse widget is missing phase load view
Resolved - This incident has been resolved.
Dec 23, 10:50 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 23, 08:45 CET
Investigating - We are currently investigating this issue.

Affected customers are unable to view the load of the main fuse(s) in the Pulse widget.
The meter status incorrectly indicates that we are not receiving data, even though live home consumption data is being displayed.
Dec 23, 08:14 CET
Dec 22, 2025
Missing tomorrow's spot prices for some homes in Sweden and the Netherlands.
Resolved - This incident has been resolved.
Dec 22, 15:26 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 22, 13:44 CET
Investigating - We are currently investigating this issue.
Dec 22, 13:28 CET
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Grid Rewards - Grid Reward screen not working for some users
Resolved - This incident has been resolved.
Dec 19, 12:28 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 19, 09:42 CET
Investigating - We are currently investigating this issue.

Affected customers may be unable to open the Grid Reward screen and may experience delays in displaying Grid Reward earnings during an ongoing session. The execution of Grid Reward activations and the calculation of rewards are not affected.
Dec 19, 08:48 CET
Dec 18, 2025
Easee - Issues collecting charger-observations from Easee, missing new status updates.
Resolved - This incident has been resolved.
Dec 18, 14:10 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 17, 16:25 CET
Update - We are continuing to investigate the issue together with Easee
Dec 17, 15:10 CET
Investigating - We are experiencing some issues collecting and acting on all observations from Easee.
If we miss the connection observation when a car is connected, it may prevent smart charging, load balancing and Peak Control from working.

It can also trigger false notifications about Tibber not being able to start or stop charging on Easee-chargers, even if we have been able to control charging due to delayed observations.
Dec 17, 14:29 CET
Dec 17, 2025

Unresolved incident: Grid Rewards earnings not visible in the app.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Ebeco - Devices are missing historical sensor data in the Tibber-app
Resolved - This incident has been resolved.
Dec 12, 14:26 CET
Investigating - We are currently investigating this issue.
Oct 14, 11:44 CEST
Dec 11, 2025
Grid Rewards unavailable - Issues loading Grid Reward in app
Resolved - This incident has been resolved.
Dec 11, 20:56 CET
Update - We are continuing to investigate this issue.
Dec 11, 19:38 CET
Investigating - We are currently investigating this issue.
Dec 11, 19:17 CET
Maintenance to some of our services
Completed - The scheduled maintenance has been completed.
Dec 11, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 09:00 CET
Scheduled - We’re preforming some maintenance today.

App functionality may be limited due to ongoing system upgrades.
This should only last a few minutes.

Smart Charging, Load Balancing, and Peak Control for ongoing sessions will continue to run even if the app doesn’t load. If you plug in your car during maintenance, a Smart Charging plan may not be created, causing direct charging. If this happens, pause charging, turn Smart Charging off, then on again after the maintenance.

Thanks for your patience while we improve Tibber.
Dec 10, 09:44 CET
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