Google 管理コンソール: ログインに関する問題

次の状況に該当する場合は、下のフォームから Google サポートまでご連絡ください。

  • 既存の Google Workspace 管理者アカウントのパスワードにアクセスできない、またはパスワードをリセットできない。

注: 管理コンソールにログインできる場合、お困りのことがある際は管理コンソールのお問い合わせ機能を使ってご連絡ください。

このフォームは、Google Workspace 管理コンソールのログインに関する問題専用です。これ以外の問題が発生している場合は、該当する Google サポートチームにお問い合わせください。

以前の G Suite エディションをご利用の場合は、こちらの新しいフォームを使用してサポートをリクエストしてください。

サポートにトラブルシューティング データを提出する際は、アカウントのパスワード、カード所有者データ、社外秘のデータ、個人の医療情報といったすべての機密情報を必ず削除してください。また、個人識別番号や刑事司法情報など、政府関連のプライベートな情報を提出しないようご注意ください。ご提出いただいたトラブルシューティング データは、サポート対応およびサービス向上のために、Google Cloud のプライバシーに関するお知らせを遵守して使用いたします。

* 必須項目

以前の G Suite エディションをご利用の場合は、こちらの新しいフォームを使用してサポートをリクエストしてください。

この新しいフォームでは、復元プロセスがより迅速で効率的になっています。

すぐにサポートを受けられない可能性があるため、以下のフォームには記入しないでください。

ここに入力するのは、アクセスに問題が発生している Google Workspace または Cloud Identity の管理者アカウントのメールアドレスです。
有効な Google Workspace または Cloud Identity の管理者のメールアドレスを入力してください。Gmail の復元については、こちらのページをご覧ください。

アクセスできないアカウントではなく、現在ご利用いただける別のメールアドレスをお知らせください。

有効なメールアドレスを入力してください。
電話での連絡を希望されますか。
問題の迅速な解決のために、お客様の連絡先の電話番号をお知らせください。
この欄は必須です。
https://myaccount.google.com/privacypolicy?hl=$0
アカウントとシステムに関する情報の一部が Google に送信されます。サポートチームとの通話やチャットは記録される場合があります。この情報は、Google のプライバシー ポリシーと利用規約に基づき、サポートの質やトレーニングの向上、技術的な問題への対処、および製品やサービスの改善のために使用されます。チャットやメールでは、翻訳サービスが使用される場合があります。
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