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If you are experiencing delays when trying to reach our chat support teams, we are aware and actively investigating the issue to resolve it. In the meantime, please use email support and our teams will respond ASAP. Once the issue is fixed, you can use chat support again. You can follow along for our updates here.

Can't access YouTube with Google account

If you see the following message, "Sorry, you can't access YouTube with your Google Account. Your access has been restricted by your administrator," it means your Google Workspace domain administrator has not enabled YouTube as a service for your account.

Add YouTube as a service

If you are a regular user: Inform your domain administrator that you need YouTube enabled as a service.
If you are a Domain Administrator: Enable YouTube for users in your Google Workspace domain. Find out how to add services to your Google Workspace domain.

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